Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for a Regional HR Specialist to join our global People Team, based in Helsinki.

As our Regional HR Specialist you will have holistic ownership of our entire employee lifecycle at our offices in Kazakhstan and Azerbaijan and support HR function across Region East. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take our HR service delivery to the next level. You’ll act as a strategic partner and local expert across all business units within the region, providing impartial support and operational excellence to diverse teams and leadership functions.

What you’ll be doing 

• Address advanced HR inquiries (Tier 2): Offer expert advice and resolution on sophisticated HR queries, supporting Wolt employees across Kazakhstan and Azerbaijan with their nuanced HR needs.
• HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
• Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
• Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
• Impartial ER Investigations: Lead and document complex Employee Relations (ER) investigations and grievance processes with total objectivity, providing high-level reporting and recommendations to safeguard the company’s legal and ethical standing.
• Authoritative Advisory: Act as a trusted, impartial advisor to Team Leads and People Partners, possessing the professional courage to challenge biased decisions or inappropriate requests.
• Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
• System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data integrity and functionality.
• Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
• Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.
• Support end-to-end employee life cycle processes: Answer general HR queries (Tier 2), write employment contracts, handle data in Workday, and play an active role in monthly payroll-related tasks and management.

What makes you the perfect candidate

• Background: People/HR experience, ideally in a multi-country, global environment
• HR passion: A genuine zeal for impacting lives positively through HR.
• Service excellence: A commitment to delivering exceptional service experiences.
• Technological affinity: An enthusiasm for digital solutions and HR technology.
• HR knowledge: Solid grounding in HR fundamentals, whether through education or practical experience.
• Critical Thinking & Analytical Rigor: Ability to look beyond administrative tasks to identify root causes of issues and propose data-backed solutions.
• Professional Courage & Integrity: Proven ability to remain impartial, maintain strict professional boundaries with stakeholders, and stand your ground in difficult situations.
• Change Agent Mindset: A track record of not just following processes, but actively rebuilding and improving them for efficiency.
• Process orientation: A love for structured, efficient work processes.
• Learning and growth: A relentless pursuit of HR knowledge and expertise.
• Problem-solving: A proactive approach to overcoming challenges.
• Independence and collaboration: Exceptional at working both autonomously and as part of a team.
• Digital proficiency: Comfortable in a digital-first, interconnected work environment.
• Communication skills: Fluent English and Russian abilities, both verbal and written.

Why you'll love working with us

• Continuous learning: Significant growth in a fast-scaling global tech firm.
• Competitive compensation: Attractive salary package.
• Structured Hybrid Model: Benefit from a balanced work environment with a focus on in-office collaboration to drive regional HR excellence and maintain strong stakeholder partnerships. 

We’re looking for a growth-driven Account Manager to join our Bolt for Business team in Azerbaijan. This role is heavily focused on driving usage, upsell, and expansion within existing accounts. You’ll be on the front line with customers, making a high volume of activities, spotting opportunities, and scaling them across accounts and verticals.

As the face of Bolt for Business, you will work closely with key businesses, deeply understand their operations, and actively drive adoption and growth of Bolt’s products.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a B2B Account Manager, you'll own the commercial growth, retention and expansion of an assigned portfolio of well known business customers. You are not just maintaining relationships - you are actively growing them.

You'll work closely with clients to increase active usage and transaction volumes, upsell additional Bolt for Business products and verticals, and identify scalable opportunities to replicate success across accounts.

This is a high-energy, proactive role suited for someone who is hungry, comfortable with frequent communication, and motivated by measurable growth outcomes.

• Own the commercial performance of an assigned B2B portfolio with clear accountability for GMV, orders, and revenue growth targets.
• Drive account growth through regular client meetings, QBRs, and structured account plans, identifying upsell, cross-sell, and expansion opportunities across Bolt products and client entities.
• Lead the onboarding of strategic, high-value clients to ensure strong early adoption and usage ramp.
• Monitor portfolio health proactively, flag at-risk accounts early, and execute retention interventions.
• Maintain disciplined pipeline and forecast management in Salesforce, ensuring data quality and accuracy.
• Collaborate with Customer Support on operational matters, stepping in only when commercial escalation is needed, and feed market intelligence back to inform regional strategy.

• You have 3 to 5 years of experience in Account Management, B2B Sales, Customer Success, or a similar commercial role with a proven track record of growing existing accounts.
• You are comfortable owning commercial targets and operating with autonomy toward measurable outcomes.
• You are a structured thinker who builds and executes account plans rather than reacting to incoming requests.
• You are a strong relationship builder who earns trust quickly with business stakeholders at multiple levels.
• You have experience with CRM tools (Salesforce preferred) for pipeline and account management.
• You are fluent in Azerbaijani and English; proactive, growth-hungry, and comfortable in a fast-paced, high-accountability environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

What drives our operations? Our people! We’re looking for an analytical and solutions-driven Operations Manager – Safety & Driver Engagement with strong leadership and interpersonal skills to help us improve driver safety, engagement, and overall marketplace quality in Baku.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa—and it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Your role will have a direct and tangible impact on driver safety, engagement, and marketplace quality that you can see in real time. If you’re ready to take full ownership, drive meaningful change, and shape the experience of drivers and riders in Baku—this is your opportunity.

You will lead and execute local safety and driver engagement initiatives, working closely with cross-functional and HQ stakeholders to ensure a safe, reliable, and high-quality platform experience.

• Your daily adventures will include.
• Analysing data to improve driver safety, engagement, and overall marketplace health.
• Designing and implementing local safety initiatives to reduce incidents and improve platform trust.
• Developing and executing driver engagement programs to improve retention, satisfaction, and performance.
• Monitoring key safety and engagement KPIs, identifying trends, risks, and improvement opportunities.
• Ensure operational processes support excellent Rider experiences and satisfaction.
• Collaborating with Support, Policy, and Product teams to ensure effective incident management and continuous safety improvements.
• Building and maintaining relationships with local stakeholders, including authorities and regulatory bodies where relevant.
• Optimising local operational processes and implementing scalable solutions to improve efficiency and quality.
• Taking ownership of safety and driver engagement strategy in Baku, ensuring strong alignment between local and HQ teams.

• You have 3–5+ years of experience in Operations, Program Management, Consulting, or a related field.
• You have prior experience in an operations management or team leadership role.
• You are highly analytical with a data-driven mindset and strong Excel/Google Sheets skills.
• You are a strong leader and collaborator with excellent communication skills.
• You have professional fluency in Azerbaijani and English (both written and spoken).
• You are a problem-solver with the ability to structure complex challenges and drive execution.
• You have a Bachelor’s Degree or higher in Economics, Finance, or other analytical subject.
• You have a strong sense of ownership with a hands-on approach.
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork..
• Take care of your physical and mental health with our wellness perks.
  
  

*Some perks may differ depending on your location.