We are now seeking a temporary HR Partner to cover a six-month maternity leave.  The role will have end-to-end ownership of the people agenda for a population of approximately 500–600 employees within the Support organization. This is a highly hands-on role focused on employee relations, manager coaching, and operational HR support in a fast-paced, frontline environment.

The role supports a geographically distributed workforce across Israel, requiring regular field presence. The HR Partner works closely with managers leading hourly customer service representatives operating in a high-volume environment with near 24/7 customer activity, high workload, and high employee turnover.

In addition, the role includes partnering with leadership to support and execute organizational changes within Support, aligned with evolving business and operational needs.

What you’ll be doing

Day-to-day in this role you’ll:

• Acting as the HR Partner for a large frontline employee population (500–600 employees) within the Support organization across multiple sites nationwid. Demonstrating regular on-site presence, with an expectation of weekly visits to Support sites
• Supporting managers who lead hourly customer service representatives in a high-volume, operational environment with continuous customer demand. Providing hands-on HR guidance and consultation to managers on employee relations, performance management, conduct issues, and day-to-day people challenges
• Supporting managers through end-to-end termination processes, ensuring alignment with company policies, local labor law, soft management skills, leadership fundamentals.
• Playing an active role in the design, development, and delivery of manager trainings related to employee relations, people processes, and labor law topics
• Partnering with leaders to support organizational changes within the Support organization, including team structure changes, role adjustments, and workforce planning aligned with changing business needs
• Working closely with HR Operations, Legal, and other People functions to ensure smooth, compliant, and effective people processes

Our humble expectations* 

• Proven experience (Min. 2 - 3 years)  as an HR Partner / HR Business Partner, preferably in an operational, frontline, or high-volume environment
• Strong hands-on experience in employee relations and manager consulting
• Solid understanding of local labor laws and HR best practices
• Experience supporting termination processes, organizational changes, and sensitive employee cases
• Ability to coach managers on both soft leadership skills and legal/HR fundamentals
• Comfort working with hourly employees, shift-based work, and high employee turnover
• Strong communication, influencing, and stakeholder management skills
• Ability to operate independently while managing a broad and complex scope
• High level of judgment, professionalism, and discretion
• Willingness to travel regularly between sites across Israel

Nice to have

• Experience supporting Customer Support, Operations, Call Centers, or frontline teams
• Experience building and delivering manager training programs
• Experience working in fast-growing or scaling organizations

What we offer

This role plays a key part in strengthening people leadership within the Support organization. By supporting managers in a demanding, constantly evolving environment- and by guiding organizational changes aligned with business needs- the HR Partner helps create stability, improve employee experience, and ensure compliant, people-centered people practices across a critical part of the business.

Next steps*

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

Are you ready to kickstart your HR career in a global tech company where your work genuinely makes a difference? Look no further! We're building our global People Support Hub in Romania, Timișoara and Hungary, Budapest. We’re on the hunt for energetic, detail-obsessed HR stars to join us. If you're passionate about diving into the world of HR and making a real impact in the lives of employees, we want you!

What you’ll be doing 

• Support Wolt people with their day-to-day HR questions, across different countries.
• Help and educate Wolt people how they can self-serve their basic HR needs.
• Support our People Specialists, and escalate complex HR matters to them.
• Create employment-related documents, such as Employment Agreements.
• Onboard new Wolt people to our HR system, Workday (it’s the best HR system).
• Maintain accurate data in Workday: chase down missing data and correct errors.
• Cooperate very closely with Payroll to enable on-time, accurate salary payments. 
• Collaborate with our Budapest-based People Services HUB team and take part in exciting cross-country projects and initiatives.
• Help us improve our HR processes and the service experience that we offer Wolt people. 
• …and most importantly be yourself and contribute to our team culture. 

Our humble expectations

• HR enthusiast: You're passionate about making a difference in people's lives through HR.
• Customer service attitude: You care about creating a great customer experience.
• Tech whiz: If digital technologies and AI excite you, you're in the right place!
• HR studies, practical HR or customer service experience? Perfect.
• Process pro: You enjoy working in a structured way.
• Growth-minded: Dedicated to learning more about HR every day.
• Problem solver: Ready to tackle challenges with a can-do attitude.
• Self-starter: You're great at collaborating with others, and handling tasks independently.
• Digital native: Comfortable connecting with other teams via tools like Zoom.
• Comms ace: Near or fluent English, both in speaking and writing. Knowledge of other languages is a valuable asset.

Why you'll love working with us

• Opportunity to be part of building something new and exceptional.
• Lots of learning and growth in a globally scaling tech company.
• Hybrid working environment: 2+ office days per week. 

Next steps 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your application in English. 

Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for a Regional HR Specialist to join our global People Team, based in Helsinki.

As our Regional HR Specialist you will have holistic ownership of our entire employee lifecycle at our offices in Kazakhstan and Azerbaijan and support HR function across Region East. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take our HR service delivery to the next level. You’ll act as a strategic partner and local expert across all business units within the region, providing impartial support and operational excellence to diverse teams and leadership functions.

What you’ll be doing 

• Address advanced HR inquiries (Tier 2): Offer expert advice and resolution on sophisticated HR queries, supporting Wolt employees across Kazakhstan and Azerbaijan with their nuanced HR needs.
• HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
• Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
• Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
• Impartial ER Investigations: Lead and document complex Employee Relations (ER) investigations and grievance processes with total objectivity, providing high-level reporting and recommendations to safeguard the company’s legal and ethical standing.
• Authoritative Advisory: Act as a trusted, impartial advisor to Team Leads and People Partners, possessing the professional courage to challenge biased decisions or inappropriate requests.
• Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
• System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data integrity and functionality.
• Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
• Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.
• Support end-to-end employee life cycle processes: Answer general HR queries (Tier 2), write employment contracts, handle data in Workday, and play an active role in monthly payroll-related tasks and management.

What makes you the perfect candidate

• Background: People/HR experience, ideally in a multi-country, global environment
• HR passion: A genuine zeal for impacting lives positively through HR.
• Service excellence: A commitment to delivering exceptional service experiences.
• Technological affinity: An enthusiasm for digital solutions and HR technology.
• HR knowledge: Solid grounding in HR fundamentals, whether through education or practical experience.
• Critical Thinking & Analytical Rigor: Ability to look beyond administrative tasks to identify root causes of issues and propose data-backed solutions.
• Professional Courage & Integrity: Proven ability to remain impartial, maintain strict professional boundaries with stakeholders, and stand your ground in difficult situations.
• Change Agent Mindset: A track record of not just following processes, but actively rebuilding and improving them for efficiency.
• Process orientation: A love for structured, efficient work processes.
• Learning and growth: A relentless pursuit of HR knowledge and expertise.
• Problem-solving: A proactive approach to overcoming challenges.
• Independence and collaboration: Exceptional at working both autonomously and as part of a team.
• Digital proficiency: Comfortable in a digital-first, interconnected work environment.
• Communication skills: Fluent English and Russian abilities, both verbal and written.

Why you'll love working with us

• Continuous learning: Significant growth in a fast-scaling global tech firm.
• Competitive compensation: Attractive salary package.
• Structured Hybrid Model: Benefit from a balanced work environment with a focus on in-office collaboration to drive regional HR excellence and maintain strong stakeholder partnerships. 

Are you an experienced HR leader in Finland with a genuine interest in high growth companies? Are you excited at the prospect of managing and scaling a regional HR and Talent Development function in a truly global tech organization? If this sounds like you, then we’d love to chat!

Role background

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Helsinki, Copenhagen, Berlin, Tel-Aviv, Tallinn, Tbilisi, Tokyo and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for an experienced HR Manager to join our People Team in Finland.

As our HR Manager Finland you will have holistic ownership of our HR operations at our Finland office. Your central focus will be to quickly audit and build on the core HR foundations that are already in place and take our HR proposition to the next level, with a laser-like focus on building a “best in the world HR” function. You’ll do that against the backdrop of rapid expansion in the country, both in our core business and Wolt Market.

You will ideally have a strong generalist HR background with broad experience across the HR spectrum, but particularly HR operations, talent and business HR. Ideally you will have either led an HR function in Finland or worked as a senior HR Business Partner. Team leadership experience and a genuine passion for the employee experience are essential.

To succeed as our HR Manager Finland you will need to have a “builder” mindset and be driven to work under your own initiative. You need to be completely comfortable rolling up your sleeves, getting stuck in and really driving HR from the front! 

Responsibilities 

• Leading a team of five HR Operations Specialists and Senior Specialists.
• Leading change processes, being the trusted HR partner in pilots and projects run across multiple functions, and leading and driving discussions with People Forum.
• Implementing additional HR programs and policies, including those relating to organisational design, compensation, benefits, leadership development, relocation and mobility, employee relations, and training, working closely and in alignment with our HR Centres of Expertise and Functional People Partners.
• Ensuring general HR compliance in the country, and managing employee relations cases whilst supporting your team. 
• Co-designing and executing on country-level HR strategy for our operations in Finland.  
• Collaborating and sparring with local leadership to define tactical and strategic ways to address short and long term challenges.
• Driving a positive employee relations culture  
• Maintaining close cooperation with Occupational Health Service, and ensuring workability- and healthcare practices are implemented and conducted by the team leads, and driving workplace safety committee meetings and agendas. 
• Owning all HR policies and practices in Finland, ensuring they are fit for scalability and practical implementation.
• Rolling your sleeves up to deliver day-to-day life cycle support, from onboarding to offboarding and on all HR and people-related matters in between, while collaborating closely with our Tier-1 HR Operations Hub in Hungary.
• Having ownership and supporting your team with monthly payroll processes and pay-impacting compliance topics, ensuring that we pay our team accurately and consistently with local regulations.
• Having ownership and supporting your team in maintaining employee and payroll data, predominantly in Workday, and ensuring that accurate monthly payroll input data is produced on time.

Skills & Experience Required

• Strong communication skills, with full working fluency in English and Finnish.
• Team leadership experience, with the “know how” to build and nurture a team, and develop effective ways-of-working.
• A solid generalist HR background and multi-year experience leading an HR organisation, focusing especially on the Finnish market.  
• Experience from complex matrix multinational organizations. 
• You have sound, working knowledge of local labor law.
• Strong knowledge of the Finnish legal landscape and statutory requirements when it comes to employment legislation, cooperation with Employee representatives, payroll and statutory reporting.
• Strong stakeholder management skills.
• Ability to lead complex projects from HR perspective
• A problem-solving and can-do attitude combined with networking skills, assertiveness and the willingness to take initiative.
• You work well in a team, and are completely comfortable collaborating remotely and dynamically using digital tools such as Slack and Zoom.