The Role: 

As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth by articulating business value, shaping solutions that address customer needs, and accelerating adoption within enterprises. You will engage in deep technical and business discovery, support the sales process through value-based selling, and collaborate with key partners, including hyperscalers (AWS, Azure, GCP) and strategic ISVs to drive joint go-to-market (GTM) initiatives. 

Responsibilities: 

Sales Process & Customer Engagement: 

• Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives. 
• Drive value-based selling, clearly articulating Neo4j’s unique differentiators and ROI to both technical and business stakeholders. 
• Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning. 
• Map customer requirements to relevant Neo4j product capabilities, using whiteboarding, workshops, and tailored solution architectures. 
• Develop proof-of-value (PoV) demonstrations and prototypes that showcase tangible business outcomes. 
• Work closely with the sales team to support deal qualification, opportunity progression, and conversion strategies. 
• Ensure smooth handoff to Professional Services, providing knowledge transfer to consulting teams and industry partners for successful implementation. 

Partner & Ecosystem Collaboration: 

• Work closely with key partners, including hyperscalers (AWS, Azure, GCP), ISVs, and system integrators, to drive joint solutions and co-sell initiatives. 
• Develop and deliver enablement programs for Neo4j’s strategic partners, ensuring they have the technical skills and sales acumen to position Neo4j effectively. 
• Collaborate on GTM strategies, helping design solutions that leverage hyperscaler services (e.g., AWS Neptune, Azure Cosmos DB, Google BigQuery) in combination with Neo4j to meet customer needs. 
• Engage with partner sales and technical teams to drive adoption, influence deal cycles, and execute joint marketing initiatives.

Community & Thought Leadership: 

• Support local marketing events, user groups, and Neo4j Community initiatives.
• Contribute to Neo4j’s thought leadership, delivering webinars, writing technical blogs, and speaking at industry conferences. 

Relevant Skills and Experience: 

• Strong value-based technical selling skills, aligning solutions to clear business outcomes and ROI
• Experience in technical discovery and consultative solutioning
• Solid understanding of data platforms and AI/ML (including LLMs and AI agents), with the ability to operationalise them in enterprise environments
• Proficiency in SQL, Python, and cloud technologies (AWS, Azure, GCP), with familiarity in containerisation (Docker) and Kubernetes
• Familiarity with data visualisation tools (BI, D3.js, Sigma.js, Linkurious)
• Strong communication skills across technical teams, executives, and partners
• Ability to operate in fast-paced, sales-driven environments with multiple engagements
• Experience with graph databases (Neo4j, Neptune, ArangoDB or similar) is a plus
• Industry experience in Financial Services, Retail, Government, Security, or Telecommunications is a plus

Qualifications: 

• 7 - 10 years of pre-sales, consulting, or customer-facing technical experience. 
• Bachelor’s or Master’s degree in a relevant field. 
• Experience working with partners, including hyperscalers, ISVs, and system integrators. 
• Ability to work independently in a cross-functional, global organisation.
•  Willingness to travel as needed for customer and partner engagements.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Support Team Leader who will be responsible for cultivating and mentoring a high-performing team of Technical Specialists, ensuring world-class support across the Geotab ecosystem while driving operational excellence and continuous improvement. If you love coaching teams, solving complex technical challenges, and leading through change — we would love to hear from you!

What you'll do:

As a Customer Support Team Leader your key area of responsibility will be people development, technical subject matter expertise, and operational strategy. You will be responsible for leading structured one-on-one coaching sessions, monitoring team performance against SLAs through data-driven reporting, and serving as the senior point of contact for complex technical escalations. You will also need to champion global alignment across regions, spearhead the adoption of AI-augmented support tools, and translate raw performance data into clear, actionable insights for leadership. You will need to work closely with Customer Success, Field Services, Solutions Engineering, the Global Support Team, and Sales to deliver a seamless customer experience.

To be successful in this role you will be an accountability-driven coach who balances empathy with a firm commitment to excellence, leveraging frameworks such as the GROW model to align individual growth with departmental goals. In addition, the successful candidate will have strong operational data literacy, demonstrated change management experience, and the technical depth to act as a strategic bridge between support teams and product engineering.

How you'll make an impact:

• High-Impact Performance Coaching: Lead the end-to-end performance cycle by conducting regular, structured one-on-one sessions. Provide consistent, constructive feedback to align individual outputs with departmental goals, fostering a culture of transparency and continuous improvement.
• Capability & Knowledge Assurance: Accountable for the team's mastery of the Geotab ecosystem (MyGeotab, GO devices, and OEM integrations). Identify knowledge gaps through quality audits and performance data, implementing targeted strategies — such as technical workshops or peer-mentoring — to ensure the team can navigate evolving technical challenges.
• Accountability & Culture: Monitor individual performance metrics and behaviours. Proactively address underperformance through formal and informal coaching frameworks, ensuring every team member understands their direct impact on the broader customer experience and operational SLAs.
• Global Standardisation: Collaborate with international counterparts to ensure global operational delivery excellence. Share best practices and maintain alignment on support standards to provide a seamless customer experience across all geographic regions.
• AI-Augmented Workflows: Spearhead the integration and adoption of emerging AI tools within the support workflow. Focus on leveraging technology to improve response accuracy, speed, and internal efficiency, keeping Geotab at the forefront of technical support trends.
• Continuous Improvement: Proactively identify and implement new ways of working to streamline workflows and reduce friction. Act as a change agent, leading the team through the adoption of new processes and technologies with minimal disruption.
• Data-Driven Oversight: Monitor and analyse team performance against Service Level Agreements (SLAs). Build and maintain detailed reports and dashboards to track key metrics, ensuring the team remains on target.
• Strategic Representation: Act as the primary representative for the team, distilling complex operational data and technical insights into clear, actionable reports for leadership and broader business divisions.
• Security & Compliance Governance: Ensure the team strictly adheres to data protection protocols, user authentication standards, and security clearance requirements to maintain the integrity of the Geotab platform.
• Escalation Management: Serve as the senior point of contact for complex technical or customer service escalations, ensuring professional, timely, and definitive resolutions for high-priority issues.
• Installer Stakeholder Management: Manage relationships with installer stakeholders as key customers. Ensure they receive the high-level technical support and documentation required for successful hardware and software deployments.
• Product Advocacy: Provide expert-level guidance on the Geotab product suite, acting as a bridge between the support team and product engineering to advocate for product improvements based on customer feedback trends.

What you'll bring to this role:

• An equivalent combination of education (e.g., Computer Science, IT, or Business Management) and/or significant work experience in a related field is required.
• Minimum of 3–5 years in a technical support or engineering-led environment, ideally within the telematics or SaaS industry, with at least 2–3 years of experience in a formal team leader/supervisory role, with a proven track record of managing direct reports and hitting operational targets.
• Expert knowledge of performance management frameworks and coaching methodologies (such as the GROW model); ability to lead technical teams, manage performance, and drive engagement in a fast-paced environment.
• Highly proficient in operational analysis, with the ability to build and interpret reports using tools such as Salesforce, Google BigQuery, or similar BI platforms to drive decision-making.
• Demonstrated experience in leading teams through process changes and the adoption of new technologies, including AI-driven solutions and automated workflows.
• Exceptional presentation and interpersonal skills, with the ability to build bridges across different time zones and communicate complex technical data to non-technical stakeholders.
• A focus on building cross-functional relationships and maintaining global alignment to achieve unified business goals.
• Proficiency in Google Workspace; Salesforce and Jira are an advantage.

FEQ426R280

As the Data Warehousing Product Specialist in the Field Engineering team, you will be defining and driving our technical go to market strategy in the Asia Pacific and Japan region. 

You will be directly working with customers to guide and influence their data warehousing architecture and decisions. You will be acting as a trusted advisor for senior executives and your in-depth technical knowledge will ensure our customers are successful in leveraging Databricks to solve their business problems.

You will be the technical expert to support our field engineering teams internally and you will be expected to help enable the team to understand the key differentiators of our product against our competitors. You will partner with the Product Manager(s) to help to define the product direction based on local knowledge and inform our product strategy with our go-to-market field teams. You will not have any direct reports but will recruit and lead a group of specialists across the field dedicated to scale your impact. 

You will also be a thought leader externally to the market via speaking at conferences, online webinars, and blog posts. You will meet with customers to communicate the vision and gather feedback.

You have expertise in cloud-based data warehousing technologies, modern data platform architectures, traditional data warehousing techniques and preferably industry domain knowledge. You will excel in creating and articulating a compelling value proposition for our customers and enabling Account Executives and Field Engineers to operate effectively using best practices and assets that you own and develop.

The impact you will have:

• Lead the vision and strategy for Data Warehousing Adoption in Asia Pacific and Japan
• Develop materials for our GTM team to effectively communicate our value proposition
• Support our field teams in key strategic pursuit opportunities
• Lead a team of subject matter experts (SMEs) to scale your impact in local regions and enable the broader field team to have confidence in competing in the market
• Act as the thought leader to build confidence and relationships with our customers at the executive level
• Present externally at conferences, events and webinars and publish content to establish our position in the market
• Work with post sales and partners to establish migration best practices
• Act as a cross-functional representative with Product Management, Product Marketing and Engineering on our go-to-market motion

What we look for:

• 10+ years of experience in data warehousing and familiar with modern lakehouse architectures
• Deep technical knowledge of the Data Warehousing Product, e.g. Snowflake, BigQuery, etc.
• Trusted advisor to technical executives that inform strategic data decisions
• Proven track record of successful pre-sales experience in competitive situations
• Ability to define and executive strategic program cross functionally
• High impact communication internally and externally

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Sydney office in Sydney, NSW.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Melbourne office in Melbourne, VIC.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Perth office in Perth, WA.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy to managing details, timelines, and teams? If so, you might be our next Engagement Manager.

At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution and ideas to outcomes, bringing clarity, collaboration, and craft to every engagement.  This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks.

Location Preferences: We’d love for you to join us from one of our offices in Melbourne or Sydney.  

Salary Range: $100,000 - $150,000 AUD depending on experience and qualifications.

What You’ll Do

• Lead analytics and data projects from start to finish, ensuring outcomes align with client goals
• Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships
• Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life
• Provide project management oversight to ensure timelines, budgets, and quality stay on track
• Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance)
• Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms
• Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches
• Support change management and help clients adopt new technologies, processes, and mindsets
• Mentor consultants and engineers, guiding both project work and professional growth

What You’ll Need

• Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment
• Proven ability to lead complex projects with multiple stakeholders and dependencies
• Strong project management skills — PMP, Agile, or similar certification is a plus
• Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks
• Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python)
• Comfort with cloud platforms (AWS, Azure, or Google Cloud)
• Excellent communication and storytelling skills, from executive briefings to technical discussions
• Experience with pre-sales processes and scoping project work
• A track record of bringing clarity to complexity and driving projects to completion
• A collaborative mindset that builds strong partnerships across teams and with clients

What We’d Like You to Have

• Experience leading data modernisation or governance initiatives
• A background in analytics platform design or embedded analytics
• Change management or organisational transformation experience
• A passion for mentoring others and helping teams grow and deliver great work together

What We Offer

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy to managing details, timelines, and teams? If so, you might be our next Engagement Manager.

At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution and ideas to outcomes, bringing clarity, collaboration, and craft to every engagement.  This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks.

Location Preferences: We’d love for you to join us from one of our offices in Melbourne or Sydney.  

Salary Range: $100,000 - $150,000 AUD depending on experience and qualifications.

What You’ll Do

• Lead analytics and data projects from start to finish, ensuring outcomes align with client goals
• Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships
• Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life
• Provide project management oversight to ensure timelines, budgets, and quality stay on track
• Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance)
• Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms
• Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches
• Support change management and help clients adopt new technologies, processes, and mindsets
• Mentor consultants and engineers, guiding both project work and professional growth

What You’ll Need

• Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment
• Proven ability to lead complex projects with multiple stakeholders and dependencies
• Strong project management skills — PMP, Agile, or similar certification is a plus
• Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks
• Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python)
• Comfort with cloud platforms (AWS, Azure, or Google Cloud)
• Excellent communication and storytelling skills, from executive briefings to technical discussions
• Experience with pre-sales processes and scoping project work
• A track record of bringing clarity to complexity and driving projects to completion
• A collaborative mindset that builds strong partnerships across teams and with clients

What We’d Like You to Have

• Experience leading data modernisation or governance initiatives
• A background in analytics platform design or embedded analytics
• Change management or organisational transformation experience
• A passion for mentoring others and helping teams grow and deliver great work together

What We Offer

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

IN A NUTSHELL…

At Bellroy we build products that simplify the carry experience, and data is an integral part of how we make smart decisions along the way. From pricing new product lines to figuring out how to better serve customers in new markets, our Data Analytics team sits right at the heart of the business.

We're looking for a Business Insights Analyst to join that team. This isn't a role where you'll be handed a brief and asked to run reports. You'll work right across Bellroy with marketing, finance, product and more to solve real problems and build technical solutions so our people have the right information to act on. You'll own the work end-to-end: scoping, analysis and build, through to recommendations and outcomes that actually move the needle.

If you're someone who thrives in ambiguous situations, loves turning messy data into clear direction, and wants to actually see the impact of what you do, keep reading!

YOU COULD BE THE ONE IF YOU…

• Have 5+ years of experience working with data, analytics and reporting
• Possess advanced proficiency in writing SQL queries, building dashboards, and creating spreadsheets (and can pick up new tools without needing your hand held)
• Are a natural collaborator and problem solver. You can engage stakeholders to understand the decisions they’re facing, ask the right questions and help them get the insights they need
• Don’t just stop at the insight. You’re comfortable making clear recommendations on the path forward and can confidently make the case for it, even when it’s not what your stakeholders want to hear
• Have real examples of where your analysis led to an actual decision or change you influenced
• Approach problems with structure: you can take something ambiguous, break it down and find a path forward
• Can translate data into something people can act on and you enjoy the storytelling component of your work
• Are detail-oriented and methodical, but never lose sight of the bigger picture
• Are curious and proactive - you see a gap or an opportunity and you go after it

WE'D BE EXCITED IF YOU ALSO…

• Have experience with, or genuine interest in, retail or product-based businesses
• Think carefully about how you design solutions for end-users - not just whether the analysis is correct, but whether it’s easy for people to use and that they can derive value from it
• Have a data science lean or an interest in how newer tools and approaches (like AI-assisted analysis) can make insights sharper and faster
• Have worked with Google Cloud Platform tools like BigQuery or Looker (if you've used different tools, that's fine, we care more about the fundamentals)

IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE…

• Facilitated a workshop with the marketing team to scope how to better monitor performance in new markets Bellroy has recently expanded into
• Partnered with our Business Development team to develop a data-driven Geo Scorecard, identifying and prioritising high-opportunity markets to inform Bellroy’s global expansion strategy
• Helped prepare and present a recommendation to senior leadership on whether Bellroy should open a new warehouse location to better serve customers
• Investigated a persistent data quality issue causing stock level inaccuracies, figured out the root cause and put together an action plan to fix it
• Built a new Looker dashboard to report on key financial metrics and worked with a Data Engineer to surface the missing fields in BigQuery needed to make it work
• Paired with another Analyst to improve how data is organised and queried in BigQuery, making it easier to find and cheaper to run
• Run a training session with the Customer Support Lead, helping them get confident answering their own questions using Bellroy's reporting tools
• Joined the weekly Data Analytics planning meeting to share what you're working on and pick up any new priorities for the week

LOCATION & HOURS

This is a full-time role based at our Collingwood office in Melbourne, with hybrid flexibility.

Start date: We're ready when you are!

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage—whether it’s applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process—please contact us at careers@bellroy.com. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.