Program Manager Jobs in Austin.
All active Program Manager roles based in Austin.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku’s Voice Team aims to develop the best voice system for TV. We enable users to perform tasks hands-free using voice, such as searching for movies or turning on their TV and launching content. Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice.
About the Role
The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale. You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth.
What you’ll be doing
- Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration
- Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams
- Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed
- Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met
- Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
- Establish and continuously improve program management processes and tooling for the Voice org
- Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs
- Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope
We're excited if you have
- 5+ years of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products
- Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)
- Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details
- Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration
- Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams
- Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
Preferred Qualifications
- Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
- Experience working with geographically distributed teams and external technology partners
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Our number one priority is the safety and security of the workforce and the business. We strategically manage and work tirelessly to mitigate risks to our employees, facilities, events, and productions, providing world-class assistance 24/7/365. We take a systematic approach by thoroughly evaluating our risk exposure, capabilities, and appetite to ensure that optimal decisions are made, and measures proportionate to the level of risk are applied. Finally, we partner and engage authentically across the enterprise by establishing an atmosphere of trust and approachability through competency, integrity, and transparency.
About the role
In this role at Roku, we are seeking a proactive and collaborative professional with strong expertise in environment, health, and safety (EHS). Reporting to the Sr. Manager, Workplace Experience for the Americas, the Manager will be responsible for implementing and maintaining EHS plans and processes that ensure compliance with government regulations and industry standards. This role plays a key part in safeguarding our employees, facilities, and operations. You will oversee the day-to-day management of health and safety programs and provide operational support across global teams to promote a safe and compliant workplace.
This role will be Monday - Thursday in office with the option to work from home on Friday. This role is based in Austin, TX.
The estimated annual salary for this position is between $120,000 - $130,000 base annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Develop, implement, and manage EHS programs and policies that comply with relevant regulations (e.g., country, OSHA, EPA, provincial/state), and company standards across regions they are responsible for.
- Serve as a regional subject matter expert for Americas (or EMEA/APAC) EHS matters, providing guidance to sites and functional teams.
- Lead incident investigations, root cause analysis, and implementation of corrective/preventive actions.
- Devise risk assessments and safety audits templates; track and report metrics to drive continuous improvement.
- Partner with Site Leads, Security Operations, People, Legal, Workplace Experience, and Facilities teams to ensure safe practices are embedded across all work environments (including remote and hybrid settings)
- Monitor and communicate changes in EHS laws and regulations; ensure timely updates to internal protocols.
- Support global EHS initiatives and align programs across regions, ensuring consistency in training, reporting, and compliance systems.
- Lead contractor/vendor safety management processes and support emergency preparedness planning.
- Represent the company in EHS-related interactions with regulatory agencies, industry groups, and third-party auditors.
- Oversee company Ergonomic efforts and initiatives.
- Lead Emergency Response Team program for relevant region.
We’re excited if you have
- Bachelor’s degree in Environmental Health & Safety, Occupational Health, Industrial Hygiene, or related field; Master’s preferred. OR: Minimum 3-5 years of progressive EHS experience, with at least 2 years in a multi-site or regional/global capacity.
- Strong knowledge of North American EHS regulations (OSHA, EPA, WHMIS, CSA standards, etc.)
- Professional certification(s) preferred: CSP, CIH, CHMM, CRSP, or equivalent (including NEBOSH, IOSH).
- Experience in ergonomic risk mitigation.
- Demonstrated ability to influence cross-functional teams and drive program adoption without direct authority.
- Excellent communication, analytical, and organizational skills.
- Comfortable with data analytics tools, safety management systems and virtual collaboration platforms.
- Comfort engaging with technical experts and translating findings into actionable business insights.
- Willingness to be part of local emergency response team
- Willingness to become a certified trainer in First Aid, CPR, and use of AED. Train and certify (or re-certify) ERT members, as needed.
- Ability for occasional travel within region/s
- This role will be based in Austin,TX and will be Monday - Thursday in office.
- Must have experience working within all Americas (US, Canada and Mexico)
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku TV & Licensing team is looking for a Senior Business Development Manager with a deep understanding and experience in the TV industry to work closely with our Roku TV partners (factories, brand licensees, OEM/ODM) and Roku's cross-functional teams to analyze and make recommendations for engagement with new partners to integrate Roku's Operating System. This person will support the Roku TV teams by helping to manage new and ongoing programs at these partners.
About the Role
We are looking for a motivated individual to utilize your experience & skillset to understand and present the Roku OS and reference designs to key partners to drive adoption. Your partner management experience will help you identify and communicate program and business requirements to partners and field product features requests back into Roku. In this role you will be required to review and contribute to global business planning and product requirement documents which align & support Roku initiatives and our partners’ goals, objectives and timelines.
The work we do can be challenging but impactful and that's why we enjoy it so much. The ideal candidate isn't a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the company and larger team succeeds.
What you'll be doing
- Manage business relationships with partners that are located throughout the Americas including Central America and Brazil
- Facilitate discussions between Roku's teams and current and potential new partners & factories
- Work with partners to establish short term programs and long-term relationships to embed Roku's OS in their products
- Collect, analyze and present the partner's requirements to Roku's cross functional teams and work to create legal agreements
- Coordinate with Roku's cross functional teams on new partnership engagements
- Support program kick-off meetings and development efforts with partners & factories
- Work with factories to ensure programs are running as planned
- Work with partners on timely reporting and tracking of products with the Roku OS embedded
- Organize and lead quarterly business and technical reviews
- Advocate product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Conduct market & product research to determine industry requirements & opportunities
- Research, analyze and report current market conditions for strategic consideration
- Provide industry analysis. Identify competitive threats and create actionable reporting
We're excited if you have
- Bachelor's degree in Business, Engineering or related discipline required
- Business development &/or partner management background with clear understanding of Consumer Electronics (CE) products and industry experience focused on TV, Audio, streaming devices
- Understand Operating Systems, SW architecture and HW reference designs
- Excellent knowledge of TV and Audio industry and supporting technologies
- Outstanding partner management skills, leveraging your strong business acumen and technical background
- Experience working with ODM/OEMs and using data analytics & reporting to drive business decisions
- 10+ years working with CE partners, focused on Latin American markets
- Excellent verbal, presentation, and written communication skills in English required
- Fluency in Spanish & Portuguese preferred
- Ability and willingness to travel as needed
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking a Senior Program Manager to lead a complex, multi‑phase Workday ATS (Applicant Tracking System) transformation spanning Workforce Planning, Recruiting, and Onboarding. This is a highly visible role operating at the intersection of People, Talent Acquisition (TA), Enterprise Applications, and executive leadership.
This program involves significant change management, cross‑functional alignment, and integration across multiple systems and teams. The ideal candidate brings strong executive presence, high emotional intelligence (EQ), and the ability to navigate resistance while driving clarity, alignment, and delivery. This role partners closely with People, TA, Engineering, Finance, and an external implementation partner to deliver a scalable, end‑to‑end hiring platform.
Following a successful launch, this role is expected to scale to additional programs across the People and Pay domain and, potentially, to other enterprise initiatives.
What you'll be doing
- Own end‑to‑end program leadership for a multi‑phase Workday ATS transformation, from planning through stabilization and optimization
- Drive alignment across Workforce Planning, Recruiting, and Onboarding to deliver a cohesive end‑state experience
- Partner closely with People and TA leadership to navigate change, surface concerns, and build trust and momentum
- Lead cross‑functional teams across HR, TA, Enterprise Applications, Engineering, Finance, and external implementation partners
- Establish and manage program governance, including milestones, dependencies, risks, issues, and executive reporting
- Proactively identify risks and obstacles; drive decisions and resolution through structured problem‑solving and influence
- Translate complex functional and technical concepts into clear, executive‑ready communications
- Ensure integration readiness across upstream and downstream systems and processes
- Drive disciplined change management, adoption planning, and readiness across impacted teams
- Serve as a trusted advisor to senior leaders, bringing clarity, options, and recommendations
We're excited if you have
- 10+ years of experience leading large‑scale, cross‑functional programs, ideally in HR, People Systems, or Enterprise Applications
- Hands‑on experience with Workday Recruiting / ATS transformations or similarly complex HR technology programs
- Working knowledge of end‑to‑end hiring processes, including workforce planning, recruiting, and onboarding
- Strong understanding of how functional processes connect to technical architectures and integrations
- Demonstrated success leading programs in environments with change resistance or competing priorities
- Exceptional communication skills, with the ability to influence at the executive level
- High emotional intelligence and strong stakeholder management skills
- Proven ability to manage external implementation partners and internal delivery teams
- Experience establishing governance, metrics, and executive‑level reporting for complex programs
- Comfortable operating with ambiguity and driving structure where none exists
- Nice to have:
- Experience scaling program management practices across multiple initiatives
- Background in People, Payroll, or broader HCM domains
- Experience in media, technology, or high‑growth environments
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Staff Technical Program Manager
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MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.
We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.
Position Expectations
- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
- Build strategic partnerships with Product, Design, and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody MongoDB's core values and leadership principles
The right candidate for this role will be
- Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
- Experienced with 5+ years of Software development background
- Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
- Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
Nice to have!
- Exposed to generative AI and Machine Learning
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack
- Familiar with tools and methodologies for code analysis, refactoring, and automated testing
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 2263203305
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Manager, Product Outcomes
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
The Product Outcomes team translates product → jobs to be done → workflows → outcomes. We partner across Product, the Customer Office, and CS to ensure every new capability becomes a lever for customer impact, not just a feature launch.
As the Sr. Manager, Product Outcomes, you will lead the team responsible for bridging the gap between product innovation and customer value realization. You will define the strategy, operating model, and cross-functional partnerships that ensure Gong’s most strategic product investments translate into measurable business outcomes for customers. This role requires a highly autonomous leader who can operate effectively in ambiguity, proactively identify opportunities, build structure where it does not yet exist, and influence senior stakeholders across Product and GTM teams.
RESPONSIBILITIES
- Lead, coach, and develop a team of Product Outcomes Managers, setting clear priorities, success metrics, and accountability for impact.
- Define and evolve the Product Outcomes team strategy, operating model, and repeatable frameworks for translating product capabilities into jobs-to-be-done, workflows, and measurable outcomes.
- Own product-line adoption measurement and improvement across the Product Outcomes team, including defining adoption KPIs, identifying trends and gaps, and partnering cross-functionally to drive measurable improvement.
- Partner closely with Product leadership to help influence roadmap decisions through customer feedback, beta insights, adoption data, and outcome-based recommendations.
- Drive cross-functional alignment across Product, PMM, Enablement, Solution Engineering, Customer Success, Support, Professional Services and Value Engineering to ensure product launches are set up for adoption and customer impact.
- Oversee beta program strategy for strategic launches, including customer selection, success criteria, feedback loops, risk management, and GA readiness.
- Identify patterns across customer use cases, product adoption challenges, feedback, and enablement gaps; turn those insights into scalable solutions.
- Establish clear measures of success for Product Outcomes work, including adoption, value realization, customer health, retention, and ARR influence.
- Operate with a high degree of autonomy, proactively identifying gaps, prioritizing the highest-impact opportunities, and driving initiatives from strategy through execution.
QUALIFICATIONS
- 10+ years of experience in SaaS, technology, Product, Customer Success, Solutions Consulting, GTM Operations, or related functions.
- 3+ years of people management experience, with a track record of building, coaching, and developing high-performing teams.
- Experience partnering closely with Product teams and influencing product strategy, roadmap priorities, or launch readiness.
- Strong cross-functional leadership skills, with proven ability to influence senior stakeholders and drive alignment without direct authority.
- Demonstrated ability to operate independently in ambiguous, fast-moving environments and create structure, clarity, and momentum.
- Deep understanding of how product capabilities translate into customer jobs-to-be-done, workflows, adoption, and measurable business outcomes.
- Strong systems thinker with experience building scalable frameworks, operating models, or methodologies to solve complex business problems.
- Data-driven mindset with experience defining success metrics, analyzing adoption or usage trends, and turning insights into action.
- Strong understanding of revenue operations, sales workflows, customer success motions.
- Exceptional communication and executive presence, with the ability to build credibility with Product, GTM, Customer teams, and senior leaders.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $138,000-$210,000
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Apply to Gong.io
Senior Quality Assurance Manager - Focus
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At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We’re looking for a Senior Quality Assurance Manager to drive the development of world-class software products used by athletes and fans around the world. In this role, you’ll lead the software quality team responsible for the end-to-end experience and capabilities of our Hudl Focus camera product family.These products provide customers with seamless, real-time access to video and performance insights.
You’ll play a key role in ensuring high-quality software across the entire stack—including on-device applications, cloud services, and mobile apps—by working closely with cross-functional squads to deliver reliable and innovative solutions.
In this role you will focus on:
- Improving quality. You’ll improve how we build—boosting quality, speeding up delivery, and tracking results along the way. You’ll guide teams in making smart decisions, staying current with best practices, and using that knowledge to boost quality and velocity.
- Coaching. You'll use your technical and quality understanding to guide others to level up their skills. As the point person for product quality, you’ll influence and challenge teams to incorporate quality best practices.
- Automation Strategy & Execution: Own and evolve the test automation strategy to align with the pace of development. You’ll make informed decisions on what to automate, how to approach it, and when to implement it—balancing speed, coverage, and maintainability.
We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Austin or Dallas.
Must-Haves
- A focus on quality. You understand quality in the big picture and strive to improve quality and velocity. You will utilize data, metrics and user insights to identify areas of improvement and drive changes that enhance the overall product experience.
- Collaborate. You’ll collaborate with cross-functional leaders to plan and deliver product enhancements while integrating diverse perspectives to drive innovation and ensure high product standards.
- Drive technical excellence. You’ll guide your team in developing robust, scalable automation frameworks and quality solutions across the product ecosystem. Your technical expertise will be crucial for identifying gaps, solving complex challenges, and integrating quality throughout the development lifecycle. You’ll champion engineering best practices, ensure testability, and enable faster, more reliable delivery through intelligent automation and data-driven insights.
- A customer focus. You think critically about user experience and ensure our testing approach adapts to customer workflows.
- Team leadership & development. You’re a proven people leader. You have managed direct reports through hiring, onboarding, performance evaluation and fostered team growth. Demonstrated leadership experience includes the ability to mentor and elevate the skills of individuals within a team.
Nice-to-Haves
- A working knowledge of U.S. sports. A general understanding of sports like basketball and American football are a plus.
- Domain knowledge in hardware: Experience working with or alongside hardware teams—whether in product development, integration, or testing—to bridge software and hardware requirements effectively.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
- Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
- Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
- Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
Compensation
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
Ready to apply?
Apply to HudlSenior Engineering Manager
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At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We are seeking a Senior Engineering Manager to lead a team of engineers and/or engineering managers focused on our Fan and Club products. You'll lead the teams that power millions of tickets sold, millions of livestreaming hours, and Club sports programs and high school athletic departments nationwide. This role requires a high level of strategic thinking, technical leadership, and management expertise to drive our mission forward.
As a Senior Engineering Manager at Hudl, you will:
- Lead Division-Level Strategy: Shape and drive the strategy for your division, ensuring alignment with Hudl’s overall vision. Your strategic insights will help set the direction for multiple teams and ensure we stay ahead in the market.
- Manage and Develop Leaders: Foster a strong management culture by leading and mentoring Engineering Managers. You’ll be responsible for developing leadership capabilities, promoting best practices, and ensuring high performance across your division.
- Collaborate Across Disciplines: Work closely with leaders from various disciplines to plan and deliver enhancements across your product suite. Your ability to integrate diverse perspectives will be key to driving innovation and ensuring our products meet the highest standards.
- Drive Technical Excellence: Serve as a technical leader, guiding your teams in the development of robust, scalable solutions on the cloud. Your deep technical knowledge will be crucial in solving complex challenges and driving engineering excellence.
- Champion Agentic/AI Engineering Practices: Drive acceleration of our software development lifecycle via impactful adoption of AI development tooling and patterns. We're investing heavily in the best tools available to dramatically increase how quickly we're able to get our products in the hands of customers.
We'd like to hire someone for this role who lives near our offices in Lincoln, Omaha or Lexington, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.
Must-Haves
- Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data.
- Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
- A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
- Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.
Nice-to-Haves
- Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
- Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
- Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
- Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
- Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
- Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
Compensation
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
Ready to apply?
Apply to HudlAt Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more. You will ensure a seamless transition and superior results. Your mission is to grasp each client's unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.
Key Responsibilities:
The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.
Program Ownership and Management
The Delivery Manager's mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:
- Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.
- Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.
Stakeholder Collaboration and Alignment
The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:
- Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).
- External parties: Coordinating effectively with the customer's agencies and third parties to drive desired outcomes.
Customer Needs Assessment and Value Realization
The manager must rapidly assess and understand each customer's unique business requirements to tailor the implementation experience effectively. This involves:
- Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.
- Driving customers to realize fast time-to-value by implementing best practices and strategies.
- Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.
- Advocating customer business use-cases to product development.
Enhancing Experience and Enabling Users
The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:
- Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze's platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.
- Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.
- Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.
- Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer's product and engineering stakeholders.
What You’ll Do:
- Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.
- Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze's platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.
- Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.
- Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer's product and engineering stakeholders. Act as a bridge between the customer's technical requirements and Braze's internal implementation teams, such as Technical Architects.
- External Coordination: Coordinate effectively with customer's agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer's strategic goals and the Braze implementation timeline.
- Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.
- Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.
- Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.
Who You Are:
The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:
- Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).
- Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.
- Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.
- Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.
- Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.
- Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.
Qualifications:
- Education: Bachelor's degree or equivalent experience in a relevant field.
- Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.
- Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Hospital Manager- Arboretum, Texas
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
As a Hospital Manager, you’ll guide your people and operate your hospital the VEG Way, with a strong sense of ownership and the freedom to shape an environment constantly on the frontlines of change. You’ll be a constant presence in your hospitals, advancing culture, engagement, efficiency, growth, and financial health by finding ways to say yes to your VEGgies—equipping them with the tools, support, education, and autonomy they need to thrive. Using the VEG framework to guide your decisions, you’ll ensure your hospital performs at the highest level, while fostering an inclusive workplace where VEGgies feel they belong, take pride in their roles, and invite friends to join. You’ll also build collaborative, mutually rewarding partnerships with referring vets and local businesses, making VEG the go-to for emergency pet care in your community.
WHAT YOU’LL DO
- Actively recruit, hire, onboard and continuously develop the right people for VEG and your hospital
- Ensure your hospital delivers a mind-blowing experience for patients, customers, and VEGgies at your hospital
- Ensure your hospital is compliant, well-maintained, and operationally sound
- Drive performance at your hospital, making it a high-revenue, high-margin business that challenges the status quo and achieves financial targets
- Help grow VEG’s reputation locally and throughout the industry, online, and in the media
WHAT YOU NEED
- Leadership experience, including overseeing and scheduling teams of 50+, recruiting, training, facilitating developmental meetings, performance management, and building effective teams
- Financial management experience, including full P&L oversight consisting of budgeting, payroll, and accounts receivable
- Operations management experience, including inventory and facility management
- A desire to be coached and develop personally
- When on the floor, you're consistently available, accessible, and approachable; this is not a remote position
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
- Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous employee referral program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Training Specialist
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Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Reports to: Training Manager / Learning & Development Director
Job Summary
We are seeking a dynamic and experienced Training Specialist to design, deliver, and evaluate engaging training programs for employees, clients, or partners. This hybrid role combines remote work flexibility with significant travel (approximately 50%) to conduct in-person training sessions, workshops, onboarding, and support at various locations. The ideal candidate excels at facilitating virtual and on-site sessions, manages all aspects of training logistics, and demonstrates strong proficiency in leveraging software, hardware, and emerging technologies to enhance learning experiences.
Key Responsibilities
- Conduct comprehensive training needs assessments in collaboration with department leaders, subject matter experts, and stakeholders to identify skill gaps and development opportunities.
- Design, develop, and update training materials, curricula, presentations, job aids, e-learning modules, and other resources using tools such as Synthesia AI, Articulate Storyline, Adobe Captivate, or similar platforms.
- Co-deliver high-impact training sessions, including instructor-led workshops, online courses, and hands-on simulations both remotely and in-person at store sites or training facilities.
- Travel up to 50% of the time (domestic, with occasional overnight stays) to facilitate on-site training, provide field support, observe performance, and deliver customized programs.
- Handle full logistics for in-person and online trainings, including scheduling sessions, managing participant registrations, coordinating venues/meeting rooms, arranging travel and accommodations (when applicable), preparing and shipping/distributing training materials, and ensuring timely setup of equipment and technology.
- Manage technological aspects of training delivery, including setup and troubleshooting of hardware (e.g., laptops, projectors, audio/visual systems, interactive whiteboards) and software (e.g., Google Meets, learning platforms); resolve technical issues during sessions to minimize disruptions.
- Stay current with technological advancements in training tools, software, hardware, and instructional technologies; integrate emerging tools (e.g., AI-enhanced learning platforms, advanced LMS features) to improve program effectiveness and engagement.
- Facilitate smooth onboarding and orientation for new hires or new system rollouts, ensuring knowledge transfer and quick productivity ramp-up.
- Evaluate training effectiveness through assessments, feedback surveys, performance metrics, and follow-up observations; recommend improvements and adjustments to programs.
- Maintain accurate records of training activities, attendance, and outcomes in the Learning Management System (LMS) or other tracking tools.
- Collaborate with cross-functional teams to align training initiatives with organizational goals and business needs.
Qualifications & Requirements
- Bachelor's degree in Education, Human Resources, Instructional Design, Business, Communications, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience in training, facilitation, instructional design, or a related role (corporate training, employee development, or client-facing preferred).
- Proven ability to deliver engaging training in both virtual/remote and in-person environments.
- Willingness and ability to travel up to 50% (including overnight stays, occasional weekends if needed); valid driver's license and passport (if international travel applies).
- Strong presentation and facilitation skills with the ability to adapt content for diverse audiences and learning styles.
- Proficiency in Google Suite hands-on experience with e-learning authoring tools, LMS platforms, virtual meeting software, and basic AV/hardware setup and troubleshooting.
- Demonstrated experience coordinating training logistics, including scheduling, venue coordination, material preparation, and technical setup for both in-person and virtual sessions.
- Excellent written and verbal communication skills, with a focus on clarity, engagement, and professionalism.
- Self-motivated, organized, and able to manage time effectively in a remote/hybrid setting with travel and logistical demands.
- Ability to work independently while thriving in team environments.
Preferred Skills & Experience
- Certification in training/development (e.g., ATD Certified Professional in Talent Development, CPTD, or similar) or instructional technology.
- Experience in a specific industry (e.g., technology, healthcare, sales, manufacturing) or with technical/product training involving software/hardware.
- Familiarity with adult learning theories (e.g., ADDIE model, Kirkpatrick evaluation) and emerging tech in L&D (e.g., AI tools, gamification platforms).
- Strong troubleshooting skills for common training tech issues (e.g., connectivity, audio/video, device compatibility).
- Experience with event/logistics coordination tools (e.g. registration platforms) or travel management systems.
Compensation: $55,000 to $65,000 OTE
Benefits
- PTO/Sick & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Paid Skills Enhancement Training
- Employee Discount - Service & Parts
- Equipment/Toolbox Relocation Assistance
- Employee Referral Program
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
Ready to apply?
Apply to Stress Free Auto Care
Enterprise Relationship Manager
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Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States.
Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.
Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com
Who Are We Looking For?
Vestwell is expanding and we’re excited to onboard a Enterprise Relationship Manager to our team, supporting our strategic and enterprise partnerships. At a high level, we’re looking for someone who is client-focused, pays attention to detail, has great communication and problem solving skills, can successfully juggle multiple priorities at once, and is a confident self-starter.
What Will You Be Doing?
Vestwell’s Enterprise Relationship Management team plays a key role in supporting Sales in securing new partnerships, driving ongoing partnership revenue growth, and ensuring continued partnership success and retention throughout the partnership lifecycle. You will support new and existing partners from implementation to custom product development and ongoing support. This role requires ownership and accountability for relationship management and program/project management.
Day-to-Day You May Also Be Expected To:
- Own the success of the strategic partnerships in your remit, from both the revenue generation and retention perspectives.
- Follow up with all enterprise partners and national accounts with which Vestwell has a preferred or exclusive provider, referral fee, national account, or similar agreement to confirm that they are satisfying and exceeding all plan and revenue commitments and all other commitments included in their contracts with Vestwell. Make sure Vestwell is prominently featured on their website, new client onboarding workflow, webinars and live events, and marketing collateral.
- Diligently and proactively contact all accounts in contract with Vestwell to identify and implement ways to expand our business relationship and revenue opportunities.
- Cross-functionally collaborate to ensure partners are efficiently and effectively onboarded within Vestwell, enabling revenue recognition as expediently as possible.
- Collaborate with the team to ensure implementation and ongoing partnership strategies are optimized to enable Vestwell to achieve its Enterprise goals.
- Support the timely and successful delivery of our solutions according to our partners’ needs and objectives.
- Drive program management efforts with enterprise and strategic partners, ensuring optimal support structure is in place, identifying new revenue opportunities via
partnership health checks, and managing the planning, organizing and execution of partner specific projects (eg, new features or solutions, customized workflows, etc). - Coordinate across multiple internal teams to ensure compliance with enterprise partner Service Level Agreements.
- Collaborate cross functionally with sales, operations, product, marketing, legal & compliance, and other teams to drive the team’s projects and initiatives.
- Drive business requirements, scope, and resource alignment for partner specific initiatives, including project plan, workstreams, and timelines.
- Own successful delivery of partner specific initiatives, ensuring objectives are met, risks mitigated, and expected outcomes are achieved.
Requirements
The Necessities
- 3-5 years of experience in client-facing Retirement, Wealth Management, Client Success, roles at a Financial Services SaaS company.
- Self starter requiring minimal direction, with a “get it done” mindset.
- Strong critical thinker, able to prioritize and problem solve effectively.
- Excellent project management and organizational skills.
- Excellent written and verbal communication skills.
- An entrepreneurial spirit that allows you to be nimble and adapt to changing company needs, pivoting into new initiatives with ease.
- Strategic and outside of the box thinker.
- Proven success working with senior management, both internally and externally.
- Strong 401(k) industry experience.
The Extras
- Proficiency in Asana, Excel, Powerpoint, as well as Google Workspace equivalents.
- Ability to identify and implement solutions for process improvement.
- Ability to work independently and manage workload to achieve desired goals.
This role will be based in Vestwell’s New York, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation.
The expected base salary range for this position is a minimum of $85K - $100K, plus performance based bonus. This position is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
OUR BENEFITS
We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!
OUR PROCESS
It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.
For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team.
Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.
Ready to apply?
Apply to Vestwell
Manager, Data Center Planning and Portfolio Management
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Manager, Data Center Portfolio & Capacity Strategy
Sony Interactive Entertainment is seeking a Manager, Data Center Planning and Capacity Strategy to lead the ongoing evolution of SIE’s global data center footprint. This role sits within the Technical Operations department of the Global Developer Future Technology Group (GDFT), the organisation responsible for building and operating the data centre infrastructure that underpins PlayStation’s Cloud Gaming, Broadcast, and Developer Platform services worldwide. Our data centers host critical workloads ranging from real-time game streaming to content distribution, developer build systems, and testing environments.
The successful candidate will manage the planning, lifecycle, capacity, performance, and governance of SIE’s global portfolio of data center assets, ensuring they meet business needs for scalability, resilience, cost-efficiency, and compliance. The role requires strong commercial acumen, technical literacy, and the ability to align diverse stakeholders across the organisation.
Responsibilities:
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Portfolio Ownership – Manage the global portfolio of leased data center assets, ensuring alignment with PlayStation’s strategic and operational requirements.
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Planning & Capacity Management – Translate business and service requirements into short-, mid-, and long-term capacity plans, accounting for growth, scalability, and next generation demands.
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Planning Alignment – Coordinate with operations, engineering and product teams to ensure planning assumptions are consistent across the portfolio
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Lifecycle & Renewal Management – Oversee key asset data (leases, renewals, expansions, exits, obligations, critical dates) and partner with stakeholders to implement lifecycle decisions.
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Performance & KPI Tracking – Define, monitor, and report on portfolio-level KPIs to drive accountability and improvement.
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Financial & Business Case Analysis – Support portfolio decisions with financial models, scenario analysis, ROI, and TCO assessments to ensure cost-effective outcomes.
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Vendor & Contract Oversight – Partner cross-functionally to manage vendor relationships, track contractual obligations, monitor service levels, and mitigate risks.
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Governance & Reporting – Establish portfolio governance processes and executive reporting that provide transparency on performance, risks, and opportunities.
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Market & Industry Awareness – Maintain a strong understanding of industry trends, competitive dynamics, and regional market conditions to inform portfolio strategy.
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Regulatory & Sustainability Compliance – Ensure portfolio decisions align with environmental, sustainability, and regulatory standards across multiple regions.
What We’re Looking For:
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7+ years of experience in data center portfolio management, capacity planning, or related disciplines within large-scale environments.
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Experience coordinating asset planning activities (capacity, lifecycle, and project alignment) across multiple regions.
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Strong knowledge of data center mechanical and electrical infrastructure, with the ability to link technical requirements to business and commercial outcomes.
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Proven ability to manage complex portfolios, oversee governance frameworks, and deliver accurate executive-level reporting.
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Demonstrated experience in financial modelling, scenario planning, and cost-optimisation within infrastructure environments.
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Experience working with vendors, contracts, and service-level agreements, with awareness of risk and compliance requirements.
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Excellent communication and presentation skills; able to influence technical and non-technical stakeholders at multiple levels.
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Detail-oriented with strong analytical and problem-solving skills, capable of operating at both tactical and strategic levels.
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Self-motivated, collaborative, and comfortable operating in a fast-paced, global environment.
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Strategic Customer Success Manager
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Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless, Hard work pays off
Our Strategic Customer Success Manager takes ownership of AlertMedia’s most complex and high-value customer relationships. They focus on a smaller number of strategic accounts, but with significantly higher ARR, providing the highest level of partnership. Working closely with our Executive and Senior Leadership Team, Implementation Team, Customer Support, Marketing, Product, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Business Reviews, supporting customer health, retention, and growth. The Strategic CSM approaches each relationship with a “partnership” mentality and employs a consultative and tailored approach to ensure each customer successfully meets their goals.
Who you are:
You are an accomplished Strategic Customer Success Manager with proven success supporting the largest global customers, managing complex books of business upwards of $6M+ in annual revenue. You think strategically about driving adoption, retention, and expansion across high-value accounts. You are a thought leader and enjoy partnering with colleagues to develop innovative, scalable strategies. You take a proactive, thoughtful 1:1 approach to Customer Success and value a true “we’re all in this together” mentality.
What you get to do every day:
- Own and execute short term and long-term success strategies for Strategic accounts, including stakeholder mapping, success planning, and long-term value realization
- Act as the voice of the customer internally, influencing roadmap discussions, go-to-market strategy, and readiness initiatives
- Lead internal, cross-functional account discussions and execution, coordinating Implementation, Support, Product, Sales, and Executive Sponsors while maintaining accountability for customer outcomes.
- Build strong relationships with our customers in the Strategic Segment
- Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention
- Manage a series of personal touchpoints and to drive ongoing customer experiences
- Conduct effective business reviews to highlight the customer’s realized value and communicate recommendations and new features
- Regularly communicate with Senior and Executive Leadership internally and leverage them as partners to maintain the partnership growing and moving forward
- Consult with customers to determine the best data automation option for their needs and be able to support configurations for matrixed organizations
- Respond to all customer inquiries in a thoughtful and timely manner
- Effectively track all customer communication in Gainsight
What you bring to the role:
- 5+ years’ experience as a Customer Success Manager
- 3+ years’ experience supporting Enterprise customers in a CSM role of $1M + ARR
- Proven ability to operate as a trusted advisor to senior leaders, navigating ambiguity and influencing outcomes without direct authority
- Desire to work with demanding, multi-national customers
- Established CSM who is self-motivated and customer-focused
- Gainsight & Salesforce required
- Outstanding verbal and written communication skills
- Strong listening skills with the ability to work with a variety of customer profiles
- Strong executive presence with proven ability to influence decision-making at all levels.
- Proven ability to work with all members of our team (sales, software development, and product management)
- This is an in office, hybrid position (2-3 days a week) in our downtown Austin, Texas headquarters
- This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
Why you’ll love working at AlertMedia:
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
- Competitive base salary + Company-wide bonus program
- Generous and flexible time off and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
- 401K with generous company match
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
- A Best Places to Work company 10 years in a row and numerous other awards
- Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
- Ongoing career development opportunities through our Learning & Development team
- You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
About AlertMedia:
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Ready to apply?
Apply to AlertMedia
Cloud Operations Administrator - II
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
Share this job
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a hybrid role
JR: 2026-7423
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Cloud Operations Administrator - II
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Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Go
- Experience with GPU hardware or AI/ML, and Kubernetes
- A passion for good documentation and open communication
- Proven ability to learn!
Compensation Range:
- $107,000 - $134,000
*This is a remote role
JR: 2026-7423
#LI-Remote
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Sr. Web Developer, Marketing
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
We’re looking for a Senior Web Developer to evolve our global marketing website (gong.io), an important destination for customers and prospects to learn about Gong. Our ideal candidate has a passion for web development, is a great cross-functional communicator, and has a knack getting the visuals right. You’ve previously owned or contributed significantly to a marketing website and are excited to partner with marketing, design and growth to move business metrics. Our tech stack includes React (Next.js), TypeScript, and Tailwind CSS.
RESPONSIBILITIES
- Lead development and maintenance of our high-traffic, multilingual marketing website.
- Own Sanity (CMS) infrastructure that allows marketers to create and update content independently
- Collaborate with our Growth team to implement A/B tests to improve user experience and conversion rates across multiple channels (Ads, search, direct mail)
- Build and maintain our design system for consistent brand experience
- Optimize site performance, page speed, and SEO
- Improve and maintain localization workflows to support our global audience
- Continuously improve our engineering process, tools, and systems that allow us to scale the code base, productive, and team
- Support security, compliance, and privacy requirements across the site
- Collaborate with and mentor other engineers when appropriate
QUALIFICATIONS
- Minimum 5+ years of professional, web development or frontend engineering experience with a marketing or growth website
- Strong proficiency in React
- Experience with web frameworks like Next.js, Nuxt, or Astro as content-focused web applications
- Experience with headless content management systems (Sanity, Contentful, Strapi, Dato, or other)
- Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
- Strong knowledge of web performance, SEO, and accessibility best practices
- Experience with, but not a dependency on, AI tools for coding
- Knowledge of integrations for CRM (Marketo, Hubspot), analytics (Google Analytics, Amplitude, Posthog), and tag management (Google Tag Manager, Tealium)
NICE TO HAVE
- Experience in a fast-pace B2B or agency environment
- Experience with Vercel or Cloudflare
- Portfolio of web development or personal projects you can showcase
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $117,000 - $185,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
#LI-MT1
Ready to apply?
Apply to Gong.io
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Strategic Customer Success Manager
The Role
As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap.
- Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth.
Account & Portfolio Management
- Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success.
- Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts.
Internal Collaboration & Customer Advocacy
- Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution.
- Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts.
- Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth.
What You Will Bring
- Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business.
- Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 426140
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
As a Sr. Field Marketing Manager you are the CMO for our Global business line and an essential part of the overall Go-To-Market team. You will be instrumental in defining the strategic direction of our Global sales segment (Fortune 500 companies) and be owning the marketing and demand generation efforts needed to build pipeline. You will do whatever it takes to develop a best-in-class ecosystem of security expertise to build market credibility and define the trajectory of our Global business. If you are successful in this role, your contributions will directly result in millions of dollars of pipeline created from the largest companies on the planet.
We are looking for candidates to work out of our Austin, San Mateo (HQ), Salt Lake City, or New York City offices when they are not traveling.
What You'll Do
- You are the main counterpart to sales leadership and "pipeline czar" of your aligned segment, working with the sales team to ensure we meet the pipeline goal required to hit revenue targets.
- Execute best-in-class regional and local campaigns, both direct and with partners. Verkada-hosted events, regional trade shows, local webinars and any other tactic needed to hit pipeline goals.
- Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
- Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud.
- Advise the corporate and broader demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
- Work with top channel partners to develop their overall marketing and customer engagement approach
- Collaborate with Product Marketers to build the necessary positioning, messaging, customer advocacy, and assets for our Global segment.
What You Bring
- 7-12 years of B2B marketing experience with 3+ years experience in the Enterprise Marketing
- Strong ability to logistically execute on multiple concurrent events that require effective pre/during/post motions and communication among cross-functional teams
- Experience working with channel or strategic partners to plan and execute on programs that achieve excellent results
- Strong ability to qualitatively and quantitatively develop your understanding of the main personas that drive the procurement process and Verkada’s value proposition.
- Proven ability to act as an advisor and peer with sales leadership
- Entrepreneurial spirit and ability to execute in ambiguous fast-paced environments
- Proven track record executing creative or out-of-the-box event and demand generation programs.
- Willingness to travel 30-40% of the time (1-2 days a week on average)
- Inbox 0 mentality
Employee Benefits
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Field Marketing Manager - Mid-Market, West
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
As a Verkada Field Marketing Manager you are an essential member of the GTM function for our Mid-Market segment. You will be instrumental in defining the strategic direction of our regional campaigns and event strategy needed to build pipeline and deepen relationships with our top accounts. You will do whatever it takes to develop a best-in-class ecosystem of security expertise to build market credibility and define the trajectory of our Mid-Market West business. If you are successful in this role, your contributions will directly result in millions of dollars of pipeline created.
We are looking for candidates to work out of our Phoenix, Austin, San Mateo office when they are not traveling.
What You’ll Do
- Partner with sales and channel leadership on the overall needs, strategy, focus, approach, and regular expected results from marketing specific to your region
- Execute best in class regional and local campaigns, both direct and partner led, including Verkada hosted events, regional trade shows, local webinars, and any other tactics needed to achieve pipeline goals
- Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
- Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud
- Advise the corporate and broader demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
- Work with top channel partners to develop their overall marketing and customer engagement approach
- Collaborate with Product Marketers to build the necessary positioning, messaging, customer advocacy, and assets
What You Bring
- 5-8 years of B2B marketing experience
- Strong ability to logistically execute on multiple concurrent events that require effective pre/during/post motions and communication among cross-functional teams
- Experience working with channel or strategic partners to plan and execute on programs that achieve excellent results
- Strong ability to qualitatively and quantitatively develop your understanding of the main personas that drive the procurement process and Verkada’s value proposition
- Proven ability to act as an advisor and peer with sales leadership
- Entrepreneurial spirit and ability to execute in ambiguous fast-paced environments
- Proven track record executing creative or out-of-the-box event and demand generation programs
- Willingness to travel 30-40% of the time (1-2 days a week on average)
- Inbox 0 mentality
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Field Marketing Manager - Mid-Market, West
Share this job
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
As a Verkada Field Marketing Manager you are an essential member of the GTM function for our Mid-Market segment. You will be instrumental in defining the strategic direction of our regional campaigns and event strategy needed to build pipeline and deepen relationships with our top accounts. You will do whatever it takes to develop a best-in-class ecosystem of security expertise to build market credibility and define the trajectory of our Mid-Market West business. If you are successful in this role, your contributions will directly result in millions of dollars of pipeline created.
We are looking for candidates to work out of our San Mateo, Austin, or Phoenix office when they are not traveling.
What You’ll Do
- Partner with sales and channel leadership on the overall needs, strategy, focus, approach, and regular expected results from marketing specific to your region
- Execute best in class regional and local campaigns, both direct and partner led, including Verkada hosted events, regional trade shows, local webinars, and any other tactics needed to achieve pipeline goals
- Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
- Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud
- Advise the corporate and broader demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
- Work with top channel partners to develop their overall marketing and customer engagement approach
- Collaborate with Product Marketers to build the necessary positioning, messaging, customer advocacy, and assets
What You Bring
- 5-8 years of B2B marketing experience
- Strong ability to logistically execute on multiple concurrent events that require effective pre/during/post motions and communication among cross-functional teams
- Experience working with channel or strategic partners to plan and execute on programs that achieve excellent results
- Strong ability to qualitatively and quantitatively develop your understanding of the main personas that drive the procurement process and Verkada’s value proposition
- Proven ability to act as an advisor and peer with sales leadership
- Entrepreneurial spirit and ability to execute in ambiguous fast-paced environments
- Proven track record executing creative or out-of-the-box event and demand generation programs
- Willingness to travel 30-40% of the time (1-2 days a week on average)
- Inbox 0 mentality
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
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Field Marketing Manager - Mid-Market, West
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
As a Verkada Field Marketing Manager you are an essential member of the GTM function for our Mid-Market segment. You will be instrumental in defining the strategic direction of our regional campaigns and event strategy needed to build pipeline and deepen relationships with our top accounts. You will do whatever it takes to develop a best-in-class ecosystem of security expertise to build market credibility and define the trajectory of our Mid-Market West business. If you are successful in this role, your contributions will directly result in millions of dollars of pipeline created.
We are looking for candidates to work out of our San Mateo HQ, Phoenix, or Austin office when they are not traveling.
What You’ll Do
- Partner with sales and channel leadership on the overall needs, strategy, focus, approach, and regular expected results from marketing specific to your region
- Execute best in class regional and local campaigns, both direct and partner led, including Verkada hosted events, regional trade shows, local webinars, and any other tactics needed to achieve pipeline goals
- Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
- Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud
- Advise the corporate and broader demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
- Work with top channel partners to develop their overall marketing and customer engagement approach
- Collaborate with Product Marketers to build the necessary positioning, messaging, customer advocacy, and assets
What You Bring
- 5-8 years of B2B marketing experience
- Strong ability to logistically execute on multiple concurrent events that require effective pre/during/post motions and communication among cross-functional teams
- Experience working with channel or strategic partners to plan and execute on programs that achieve excellent results
- Strong ability to qualitatively and quantitatively develop your understanding of the main personas that drive the procurement process and Verkada’s value proposition
- Proven ability to act as an advisor and peer with sales leadership
- Entrepreneurial spirit and ability to execute in ambiguous fast-paced environments
- Proven track record executing creative or out-of-the-box event and demand generation programs
- Willingness to travel 30-40% of the time (1-2 days a week on average)
- Inbox 0 mentality
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
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Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
JOB SUMMARY
We are looking for a seasoned Staff Technical Program Manager to lead complex, cross-functional programs that span multiple product lines and engineering organizations. As a Staff Technical Program Manager, you will set the strategic direction for how programs are planned and executed, drive alignment between executive stakeholders and engineering leadership, and shape the technical and operational frameworks that enable Apptronik to deliver humanoid robots at scale. You will mentor other program managers, influence org-wide priorities, and serve as a trusted partner to engineering leaders in navigating the most ambitious and highest-risk initiatives in the business.
- Ownership: Own Program execution end to end. Set strategic direction, identify resource requirements, and be accountable for executing on company goals and roadmap. Challenge assumptions at the org level and foster a results-driven culture.
- Orchestration: Partner directly with engineering leadership to execute solutions and adapt quickly when priorities shift. Coordinate across multiple organizations including engineering, operations, supply chain, finance, and executive leadership to keep all stakeholders aligned and informed.
- Planning: Define long-range program strategy and create clear paths to success. Develop schedules, define milestones, and build execution frameworks that scale across multiple programs.
- Communication: Proactively communicate program status, risks, trade-offs, and decisions to executive stakeholders. Clearly articulate requirements, goals, and milestones across teams and up to leadership.
- Leadership & Mentorship: Mentor and develop other TPMs. Define and continuously improve program management practices, frameworks, and tooling that elevate the entire function.
- 10System-Level Product Development Leadership – Extensive experience leading complete hardware + software product life cycles from concept through deployment and scaled production, across multiple concurrent programs.
- Hands-On Technical Partnership – Deep ability to engage with engineering teams on architectural decisions, interface definition, and complex technical problem-solving — operating as a peer to engineering leadership, not just managing schedules.
- New Product Introduction (NPI) - Demonstrated success transitioning multiple products from prototype to manufacturing, including DFM/DFA considerations and managing through ramp.
- Cross-Disciplinary System Integration – Expert-level experience coordinating mechanical, electrical, firmware, product, software, and AI/ML teams to deliver fully integrated, sophisticated systems.
- Program Execution & Results Orientation – Strong track record of driving measurable outcomes at scale, managing critical path and interdependencies across portfolios, and delivering against company roadmap goals.
- Deployment & Commercialization Readiness – Experience leading system integration and scaling hardware/software platforms into commercial production.
- Influence in Resource-Constrained Environments – Proven ability to align product, engineering, and executive teams, prioritize across competing demands, and execute successfully in fast-paced, limited-resource settings.
- Mentorship & Function Building – Demonstrated experience mentoring TPMs, defining program management standards, and raising the maturity of the program management function.
- Strategic Thinking – Ability to translate company strategy into actionable program plans and influence roadmap decisions through data-driven insight.
- Bachelor's degree in Electrical, Computer, Mechanical Engineering or Applied Physics required
- 10+ years of experience in program management or engineering management, including leading cross-functional teams in both hardware and software, with demonstrated experience operating at a senior or staff level
- Preferred: Experience in robotics
- Preferred: Master's degree in Engineering
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
JOB SUMMARY
We are looking for an experienced Senior Technical Program Manager to lead large cross-functional teams through a full product lifecycle. As a Senior Technical Program Manager, you will orchestrate the integration of various engineering disciplines to help develop and drive program plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ownership: Own programs end-to-end. Identify resource requirements and be accountable for executing on company goals and roadmap. Challenge assumptions and foster a results-driven culture.
- Orchestration: Partner directly with engineering teams to execute solutions and adapt quickly when priorities shift. Coordinate across multiple functions including engineering, operations, supply chain, and finance to keep all stakeholders aligned and informed.
- Planning: Create and communicate clear paths to success. Develop schedules, define milestones, and maintain execution plans that keep programs on track.
- Communication: Proactively communicate project status, risks, and issues to stakeholders. Clearly articulate requirements, goals, and milestones across teams.
SKILLS AND REQUIREMENTS
- System-Level Product Development Leadership – Experience managing complete hardware + software product life cycles from concept through deployment and scaled production.
- Hands-On Technical Partnership – Proven ability to work closely with engineering teams on architectural decisions, interface definition, and complex technical problem-solving — not just schedule management.
- New Product Introduction (NPI) - Demonstrated success transitioning products from prototype to manufacturing, including DFM/DFA considerations.
- Cross-Disciplinary System Integration – Proven experience coordinating mechanical, electrical, firmware, product, software, and AI/ML teams to deliver fully integrated, sophisticated systems.
- Program Execution & Results Orientation – Track record of driving measurable outcomes, managing critical path and interdependencies, and delivering against company roadmap goals.
- Deployment & Commercialization Readiness – Experience supporting system integration and scaling hardware/software platforms.
- Influence in Resource-Constrained Environments – Ability to align product and engineering teams, prioritize effectively, and execute successfully in fast-paced, limited-resource settings.
EDUCATION AND EXPERIENCE
- Bachelor's degree in Electrical, Computer, Mechanical Engineering or Applied Physics required
- 5+ years of experience in program management or engineering management, including leading cross-functional teams in both hardware and software
- Preferred: Experience in robotics
- Preferred: Master's degree in Engineering
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Vision to read printed materials and a computer screen.
- Hearing and speech to communicate.
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Senior Civil Engineering Project Manager - Aviation
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We seek to move the world forward through innovative thinking.
Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.
Position Overview
Woolpert is hiring a Senior Engineer Project Manager to join our dynamic Aviation Team. This position reports to our Aviation leadership team and is responsible for leading and managing the design, planning, and delivery of aviation and airfield improvement projects. This role oversees technical document preparation, directs multidisciplinary teams, coordinates with stakeholders such as TxDOT and airport sponsors, and ensures projects are delivered within scope, schedule, and budget. The ideal candidate brings strong civil engineering expertise, robust project management experience, and familiarity with FAA regulations and advisory circulars.
We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.
Qualified candidates may be eligible for a signing bonus of up to $8,000 based on experience and role alignment. Bonus eligibility is contingent upon 12 months of service and must be repaid if the employee leaves the company within one year of hire.
What You Will Do:
Project Leadership & Management
- Provide strategic and technical leadership for aviation and airfield engineering projects from conception through completion. Lead the development of construction plans, technical specifications, contract documents, and specialized engineering reports in alignment with FAA, TxDOT, and sponsor requirements. Establish clearly defined project scopes, prepare detailed fee proposals, and proactively manage project budgets, schedules, and resources to ensure successful and timely delivery.
- Monitor project performance using earned value metrics, milestone tracking, and forecasting tools, identifying risks early and implementing effective mitigation strategies. Ensure consistency and quality across deliverables through structured QA/QC processes and adherence to applicable engineering standards, FAA Advisory Circulars, and best practices in airfield planning, pavement design, grading, geometry, and safety areas.
- Facilitate kickoff meetings, progress reviews, design workshops, and internal coordination sessions to maintain alignment across stakeholders and team members. Prepare and deliver accurate monthly invoicing, financial updates, and comprehensive Project Status Reports (PSRs) that outline progress, issues, and recommended actions. Provide mentorship, guidance, and technical oversight to project engineers and designers, supporting professional development and strengthening the aviation group’s overall technical capabilities.
Stakeholder Coordination & Communication
- Serve as the primary point of contact for airport sponsors, TxDOT, and key stakeholders throughout the project lifecycle. Coordinate meetings, prepare agendas and schedules, document decisions, and ensure clear and timely communication to maintain project alignment. Build and maintain positive client relationships through proactive engagement, responsiveness, and consistent follow-through.
Documentation & Compliance
- Review sponsor-provided documents, including as-built drawings and prior design reports. Coordinate with subconsultants for surveying, geotechnical investigations, environmental studies, and specialized technical services. Ensure project documentation complies with federal, state, and local requirements, including FAA grant processes, environmental regulations, and permitting rules.
Bidding & Construction Support
- Manage the bidding process by organizing pre-bid meetings, issuing addenda, responding to contractor inquiries, and evaluating proposals. Provide construction-phase support through site visits, review of change orders, coordination with contractors, and monitoring of field activities to uphold quality standards and design intent.
Project Close-Out
- Review and approve final engineering drawings, compile project cost summaries, and participate in final inspections with TxDOT and project sponsors. Ensure all close-out documentation is delivered accurately and in accordance with sponsor and regulatory requirements.
Client & Team Management
- Lead cross-functional internal and external teams through project execution. Strengthen client relationships by identifying opportunities during proposals, RFP/RFQ processes, and ongoing engagements. Partner with management to evaluate client satisfaction, manage project risks, and support the overall financial health of the aviation practice. Provide direction, mentorship, and performance support to junior staff.
What You Will Bring:
- Bachelor’s degree in Civil Engineering
- Professional Engineer (PE) license required
- 10+ years of project management experience in aviation and airfield design
- Familiarity with FAA Advisory Circulars and federal aviation regulations preferred
- Proficiency in AutoDesk Civil 3D, AutoCAD, and related engineering software
- Strong working knowledge of Microsoft Office
- Excellent written and verbal communication skills
- Strong analytical and technical reading skills
- Ability to respond professionally to sensitive client inquiries
- Ability to sit for extended periods; occasional reaching, bending, and lifting up to 40 pounds
- Occasional travel required for site visits and client meetings
Benefits You Will Love
Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:
- Freedom to Work program: Set your own schedule and location (as appropriate).
- Principal program: Earn the opportunity to become an owner of the firm.
- Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
- Career development: Explore a wide range of learning and growth opportunities within and across industries.
- Health, life, vision, and dental insurance: Cover all your medical bases.
- Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!
#LI-Hybrid
Base pay offered may vary depending on job-related knowledge, skills, and experience.
Find out more about what Woolpert has to offer here: http://woolpert.com/about-us/
Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.
Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.
If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com.
To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.
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Senior Manager, Solutions Architecture, AI & Developer Platform
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, TX or San Francisco, CA
About Cloudflare
At Cloudflare, our mission is bold yet simple: to help build a better Internet. Our global network handles trillions of requests each month, protecting and accelerating applications without added hardware, software, or code changes. Our Developer Platform, including Workers, Workers AI, R2, KV, Durable Objects, and Pages, empowers developers to build and deploy applications globally, faster than ever before.
About the Team
The Developer GTM organization is a startup within Cloudflare, driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high impact content, or creative field engagement.
We are builders, storytellers, and connectors united by one goal: to make Cloudflare the most exciting place for developers to build.
About the Role
As the Senior Manager of Solutions Architecture for the AI & Developer Platform, you will lead a team of high-performing technical experts who help customers understand the business value and technical details of Cloudflare’s ecosystem. You will serve as a strategic partner to sales leadership, advising on programs to grow developer revenue and supporting complex strategic opportunities. In this leadership capacity, you will bridge the gap between technical sales and product engineering, ensuring your team effectively acts as the feedback loop that evolves our product offerings.
What you will do
- Strategic Oversight: Develop and execute the long-term technical sales strategy in partnership with regional and country sales leaders to drive pipeline and revenue for the Cloudflare Developer Platform.
- People Management: Directly manage, mentor, and grow a team of Solution Architects, ensuring they successfully serve as trusted technical advisors and regional leads.
- Cross-Functional Collaboration: Serve as the primary liaison with executive leadership, Product Management, and Product Marketing to align goals and deliver data-driven value propositions and customer stories.
- Budget and Resource Allocation: Manage the annual budget and make critical resource allocation decisions to ensure the team is staffed and equipped to meet customer needs and business goals.
- Executive Engagement: Support your team in aligning perceived business and technical value with C-Level executives at strategic customer accounts.
- Product Evolution: Oversee the creation of a succinct feedback loop between the field and internal teams to refine the product roadmap based on customer usage and competitive intelligence.
Who you are
- Technical Sales Leadership: Significant experience leading technical teams, with a background of 7+ years in technical sales of cloud computing, storage, or full-stack engineering.
- Strategic Planning: Proven ability to develop programs that drive sales strategy and pipeline generation in a complex technical environment.
- Deep Technical Expertise: Comprehensive knowledge of modern Web Technologies, Cloud Architecture, AI/ML, and the advantages of Distributed Serverless Platforms.
- System Design Authority: Ability to mentor teams on Systems Design theory and practice for distributed, full-stack applications to solve complex client needs.
- Cross-Functional Leadership: Demonstrated success collaborating with Product, Marketing, and Sales to drive revenue and customer adoption.
- Application Materials: Candidates must submit a resume/CV detailing their experience with team leadership and technical architecture.
Nice-to-Have Skills
- Platform Proficiency: Practical experience where you have built applications or solutions using Cloudflare Workers.
- Industry Certifications: Holding current AWS Solutions Architect or GCP Cloud Architect certifications.
- Developer Workflow Knowledge: Strong understanding of CI/CD practices, versioning, and system integrations to better guide the team on developer workflows.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $244,000.00 - $336,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions.
We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale.
Click here to learn more about our Technical Services team.
We are looking to speak to candidates who are based in Austin, as this role will require working in our Austin office 3 or more days a week.
Typical responsibilities of the team include
- Diagnosing and resolving performance related issues
- Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements
- Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution
- Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues
- Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team
- Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community
- Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use
Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you!
Candidate Profile
Required
- 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance
- Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams
- Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership
- Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues
- Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations
- Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications
- Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives
- Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions
- Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations
- Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans
- Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews
Desirable
- Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred
- Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations
- Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction)
- Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning
Success Measures
- Within 30 days
- Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products
- Build initial rapport with the team and gain their trust
- Within 60 days
- Understand our global follow-the-sun processes and escalation processes
- Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders
- Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business
- Within 90 days
- Take assignment of and drive five (5) cases to closure to learn our internal processes
- Have identified areas of efficiency for the team to scale
- Effectively lead regional escalations and RCA’s when needed
- At 120 days and onward
- Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks
- Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually
- Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 3263274319
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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Channels Partner Manager, NetSuite
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At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
Why Paystand?
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.
Role at a Glance:
The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica).
You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program. This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships.
Responsibilities:
- Relationship Management (Enable)
- Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
- Act as the primary point of contact for partner inquiries, concerns, and escalations.
- Grow Business (Activate)
- Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects.
- Conduct timely business reviews with VAR partners
- Partner Onboarding (Recruit)
- Identify, evaluate, and engage prospective partners.
- Negotiate partnership agreements and terms to ensure favorable terms for both parties.
- Lead the onboarding process for new partners, ensuring thorough training is completed.
- Cross-Functional Collaboration
- Work closely with sales teams to leverage partner relationships to meet bookings targets.
- Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.
Qualifications & Requirements:
- 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
- 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
- Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
- Experience working with virtual teams across functions and geographies.
- Experience in the payments and fintech industry is a plus.
- Experience in sales and/or marketing is a plus.
- Entrepreneurial approach with can-do attitude.
- Exceptional writing abilities across mediums (social, technical, prose).
- Excellent verbal communication, presentation, and negotiation.
- Ability to travel (up to 25%) and work flexible hours as needed.
Perks:
- Compensation ranging from $135,000 - $200,000 OTE based on experience.
- Enjoy generous PTO and sick leave, because we believe in balance.
- 401(k) retirement plan with employer matching.
- We've got your health covered with comprehensive health dental and vision insurance plans.
- Fuel your days with free snacks and paid lunches in the office.
- Unlock stock options and own a piece of our success!
- Work with the best tools and equipment, setting you up to thrive.
- And the best part? Endless growth opportunities await you as we rapidly expand!
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
#LI-Onsite
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Apply to Paystand
Channel Partner Manager, Microsoft
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At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
Why Paystand?
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.
Role at a Glance:
The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica).
You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program. This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships.
Responsibilities:
- Relationship Management (Enable)
- Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
- Act as the primary point of contact for partner inquiries, concerns, and escalations.
- Grow Business (Activate)
- Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects.
- Conduct timely business reviews with VAR partners
- Partner Onboarding (Recruit)
- Identify, evaluate, and engage prospective partners.
- Negotiate partnership agreements and terms to ensure favorable terms for both parties.
- Lead the onboarding process for new partners, ensuring thorough training is completed.
- Cross-Functional Collaboration
- Work closely with sales teams to leverage partner relationships to meet bookings targets.
- Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.
Qualifications & Requirements:
- 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
- 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
- Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
- Experience working with virtual teams across functions and geographies.
- Experience in the payments and fintech industry is a plus.
- Experience in sales and/or marketing is a plus.
- Entrepreneurial approach with can-do attitude.
- Exceptional writing abilities across mediums (social, technical, prose).
- Excellent verbal communication, presentation, and negotiation.
- Ability to travel (up to 25%) and work flexible hours as needed.
Perks:
- Compensation ranging from $135,000 - 200,000 OTE based on experience.
- Enjoy generous PTO and sick leave, because we believe in balance.
- 401(k) retirement plan with employer matching.
- We've got your health covered with comprehensive health dental and vision insurance plans.
- Fuel your days with free snacks and paid lunches in the office.
- Unlock stock options and own a piece of our success!
- Work with the best tools and equipment, setting you up to thrive.
- And the best part? Endless growth opportunities await you as we rapidly expand!
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
#LI-Onsite
Ready to apply?
Apply to Paystand
Sr. Product Manager, Marketing AI Enablement
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Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
Marketing today is a product discipline. The teams driving growth are built on data, systems, experimentation, and technical execution. We’re looking for a Product Manager, Marketing AI Enablement to own both the technical foundation and business strategy behind scalable marketing programs, starting with Meta, Paid Social and expanding across our growth engine.
We are looking for a growth-minded Product Manager to sit at the intersection of engineering, data, AI, market strategy. This isn't a marketing support role; you are the architect of a technical growth engine, building the consumer-facing products that drive adoption and scale. You will own the marketing strategy, creative direction, and optimization cycles for the products and systems you build.
Leading a multidisciplinary squad of agency partners, data scientists, and business stakeholders, you will tackle one of our most critical challenges: innovating new, seamless ways to convert potential homebuyers. You’ll have the autonomy to experiment, the data to move fast, and the resources to drive massive, measurable impact on our business trajectory.
What You’ll Do:
- Own the end-to-end development and performance of growth marketing platforms (Meta, TikTok, Reddit, etc.), from strategy and system design through execution, measurement, and optimization for buyer, seller, and rental lines of business.
- Identify, design, and launch new marketing products that leverage automation and AI to expand growth capacity, such as systems that accelerate creative production, campaign creation, and experimentation across channels.
- Build and evolve core platforms for media automation, bidding, budget management, and performance optimization
- Partner with Marketing, Analytics, Data Science, and Engineering to design and deliver high-impact growth capabilities across paid channels (SEM, Paid Social, Video, App)
- Translate business and marketing objectives into measurable product outcomes through experimentation, automation, and improved data quality
- Lead product discovery and agile delivery, shipping incremental value while building durable, extensible marketing infrastructure
- Develop AI-enabled and LLM-first workflows that improve decision-making, efficiency, and learning velocity across media programs
- Communicate priorities, progress, and trade-offs clearly to senior stakeholders and cross-functional partners
- Collaborate with external platform partners (e.g., Google, Meta, Apple) to ensure strong integrations and adoption of best practices
- Ensure operational excellence of growth marketing systems, proactively identifying and resolving issues that impact performance or reliability
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
Who You Are:
- A product-minded growth leader who treats marketing platforms and workflows as scalable software products
- Comfortable operating at the intersection of strategy, data, and technology
- Equally strong in strategic planning and hands-on execution, from defining roadmaps to working through detailed workflows and edge cases
- Highly analytical, with a deep interest in experimentation, attribution, and incremental measurement
- Skilled at translating complex, manual marketing processes into automated, repeatable systems
- A strong collaborator who can influence across teams and align stakeholders around shared growth outcomes
- Naturally curious, outcome-oriented, and comfortable navigating ambiguity in fast-moving environments
What You Bring:
- Bachelor's degree in Engineering, Mathematics, Computer Science, Economics, or a related quantitative field.
- 8+ years of experience in analytics, data enablement, or marketing technology, with a focus on building systems that support marketing teams.
- Demonstrated experience applying AI/LLMs to operational workflows — such as lead processing, data classification, or automated QA.
- Proven experience working in or leading Agile development processes and planning workflows.
- Proficiency with SQL and a strong understanding of data architecture, pipelines, and measurement.
Bonus Points:
- Experience administering Amplitude or similar product analytics platforms.
- Experience building AI-powered automation workflows using tools like n8n, Zapier AI, or similar platforms to streamline marketing operations.
- Experience using AI to scale creative production and campaign automation
- Familiarity with Hightouch, Fivetran, or similar data integration and reverse ETL tools.
- Experience with tagging and tracking implementations — Google Tag Manager, server-side tagging, or similar.
- Exposure to marketing strategies including performance marketing and brand KPIs
- Experience with Meta or other marketing platforms that require feed management or other technical solutions for scaling
- Background in platform governance — defining standards, documentation, and enablement for shared marketing tools.
How We Reward You:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Ready to apply?
Apply to Realtor.com Careers
Renewal Manager
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
As a Renewal Manager at Gong, you’ll play a critical role in ensuring our SMB customers continue to see value and renew their partnership with Gong. You’ll drive the end-to-end contract renewal process, identify expansion opportunities, and collaborate cross-functionally to ensure a seamless customer experience. You will also contribute to improving efficiency and retention through our renewals playbook, operational workflows, and customer engagement strategies.
RESPONSIBILITIES
- Own the renewal process from initial outreach to contract execution, ensuring on-time renewals and reducing churn.
- Lead commercial negotiations by developing pricing proposals, overcoming objections, and ensuring win-win contract agreements.
- Drive customer engagement through live interactions, leveraging data insights to reinforce Gong's value and alignment with customer goals.
- Identify upsell and expansion opportunities within existing accounts by uncovering needs for additional seats, products, or services.
- Manage renewal forecasting and pipeline in Salesforce, tracking renewal progress, risks, and deal velocity.
- Collaborate cross-functionally with Digital Customer Success, Sales, and Operations to accelerate renewals and improve processes.
- Develop and refine renewal processes by advocating for system improvements and automation to increase efficiency.
- Mitigate churn risk by identifying at-risk customers early and executing tailored renewal strategies.
- Manage contract execution workflows, including quote creation, Salesforce opportunity management, order form generation, and tracking contracts to close.
QUALIFICATIONS
- 2+ years of experience in renewals, account management, customer success, or sales in a B2B SaaS environment.
- Proven track record of managing and negotiating contracts with a strong renewal/expansion success rate.
- Experience working with Salesforce and Gong, particularly managing opportunities
- Exceptional communication and negotiation skills, able to handle objections and influence decision-makers.
- Strong business acumen, understanding customer needs and financial drivers to craft compelling renewal pitches.
- Highly organized with strong attention to detail, managing a high-volume book of business efficiently.
- Ability to work in a fast-paced, high-growth environment while maintaining a proactive, strategic approach.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The target OTE for this position is $77,000-$110,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Senior Manager, Business Operations
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MongoDB is seeking a Senior Manager, Business Operations & Strategy to lead strategic and operational initiatives across MongoDB. In this role, you will serve as a key thought partner to senior leadership, sitting at the intersection of operations, analytics, finance, and product management. You will drive the development and execution of high-impact initiatives, manage a team of analysts and associates, and shape how the business makes decisions at scale.
This role requires a seasoned leader with a strong strategic instinct, executive presence, and a track record of delivering results in complex, fast-moving environments. This role is a hybrid in-office/remote role, with approximately two to three days per week in our New York City, Austin, Palo Alto, or San Francisco Office.
Responsibilities
- Own and drive cross-functional strategic initiatives end-to-end, from problem framing through execution and measurement
- Serve as a trusted advisor to product and go-to-market leadership, shaping strategy, business planning, and resource allocation decisions
- Lead a team of Business Operations analysts and associates, providing mentorship, direction, and professional development
- Define and oversee the analytical frameworks and operational processes that enable the business to scale effectively
- Partner with executive management to develop board-level narratives and strategic recommendations grounded in rigorous analysis
- Lead market sizing analyses and unit economic modeling for new products, segments, and geographies to inform investment prioritization and establish benchmarks for scalable, sustainable margins
- Partner with engineering on compute demand forecasting, purchasing optimization, and cloud provider negotiations to secure favorable commercial terms and ensure capacity at best available cost
- Own the COGS forecast and gross margin model, providing accurate and forward-looking visibility into the unit economics of delivering the product at scale
- Quantify returns on cross-functional investments, evaluate build-vs.-buy decisions, support M&A diligence and integration modeling, and other ad hoc analyses
Requirements
- BA/BS required; MBA preferred
- 8+ years of experience in business strategy and operations, including 3+ years in a management consulting firm and comparable senior role at a technology company; SaaS experience strongly preferred
- Demonstrated ability to lead and develop high-performing teams
- Proven track record of influencing senior stakeholders and driving strategic decisions through data and structured thinking
- Strong executive communication skills, with the ability to distill complex analyses into clear, compelling narratives for C-suite audiences
- Proficiency in SQL; experience with Python, R, or BI tools is a plus
- Exceptional business judgment and comfort operating with ambiguity and incomplete information
- Experience managing multiple high-priority workstreams simultaneously in a fast-paced environment
Success Measures
- Within 1 month, develop a comprehensive understanding of MongoDB's products, competitive landscape, and the analytical infrastructure used by the team; establish relationships with key cross-functional stakeholders
- Within 2 months, assume ownership of at least one ongoing strategic initiative and begin identifying opportunities to elevate the team's impact and operating model
- Within 3 months, launch a significant strategic initiative and establish a roadmap of future priorities in partnership with Business Operations leadership and the broader organization; demonstrate early impact on team development and cross-functional influence
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273399861
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
We're looking for a high-energy, detail-oriented, and hands-on individual to join the Revenue Team as a Senior Revenue Manager. This role will be based out of our Austin, Palo Alto or NYC office and will primarily be responsible for determining appropriate accounting treatment for new product offerings, analyzing and reviewing complex revenue transactions, continually refining our revenue recognition policies, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners during product rollouts. In addition, this role will participate in month-end and quarter-end close activities and be responsible for leading and mentoring a small team remotely. To be successful, this individual must have the ability to adapt quickly, make decisions autonomously, operate effectively in a rapidly scaling, dynamic environment and align well with MongoDB’s core values.
This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!
Team Description
The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over-reporting of revenue and assisting in quarterly forecasting activities for revenue and billings. This role will report directly to the Director of Revenue.
Candidate Profile
- Bachelor's degree in Accounting (CA/CPA preferred) with at least 9+ years of experience in a similar role at public, high-growth SaaS or technology company
- Prior experience with revenue close operations and reconciliation process including working with sales data, customer contracts and product offerings
- Deep expertise in ASC 606
- Experience in hiring, managing, and mentoring high performing teams
- Proficiency in MS Excel & working with large volumes of data
- Knowledge of ERP and CRM systems (NetSuite, Salesforce)
- Strong analytical, research, and problem-solving skills
- Acute attention to detail and well-developed organization
- Excellent time management skills and ability to work in a fast paced environment
- Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
- Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally and at various levels within a company
Position Expectations
- Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
- Lead and manage the execution of quarterly reviews and year-end financial audits by external auditors related to AR, reserves, and revenue
- Participate in month-end close activities comprising cash activity, various revenue analyses including booking JEs, account reconciliations, and revenue recognition
- Manage a small team of Revenue Analysts including review of all work performed and coach for growth and development. Ability to hire additional analysts as growth permits
- Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations
- Review and validate different revenue streams for appropriate revenue treatments
- Review contract write-ups to ensure that revenue is recognized in accordance with ASC606
- Assist with preparation and review of executive-level analytics for various internal and external presentations
- Work cross-functionally with key internal business partners, such as OTC, Business Operations, FP&A, Deal Desk and Legal on ongoing initiatives
- Assist with special projects and ad hoc requests as required
Success Measures
- A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
- In 30 days, a successful candidate will have become familiar with our business, product
- offerings, and revenue streams
- In 3 months, you’ll have become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently
- In 6 months, you’ll have established relationships with key business partners such as OTC, Business Operations, FP&A, Deal Desk and Legal and would be working directly with them as and when issues arise
- In 12 months and beyond, this role will be established as a primary point of contact for all revenue-related GTM effortsTo drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273394185
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
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Senior Partner Solutions Architect
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We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
As an ideal candidate, you will have:
- 8+ years of pre-sales experience with enterprise software and technical aptitude
- Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
- Experience with scalable and highly available distributed systems
- 2+ years of software development experience
- Excellent presentation and communication skills
- The ability to travel up to 50%
- A Bachelor’s degree or equivalent work experience
- Professional proficiency in speaking and writing Portuguese and English
- Professional proficiency in speaking and writing Spanish is highly preferred
As an ideal candidate, you may also have:
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience with database programming and data modelling
- Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
- A cloud provider certification
- A MongoDB Certification
What you do at MongoDB:
- You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB
- You confidently articulate the business value of MongoDB solutions and bridge this to technical value
- You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises
- You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
- You translate technical concepts and patterns into business benefits for management and executives
- You act as a liaison, gathering feedback from the field to relay back to the Product Management team
- You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
- You demonstrate resilience and sound judgment in dealing with business challenges
- You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
- You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
- You have situational awareness and react appropriately in group settings
Particularly with Partners:
- You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
- You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
- You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
- You have a strong understanding of partner business model, value, and needs
- You demonstrate the ability to anticipate and respond appropriately to partner objections
- You are seen as a “Trusted Advisor” with technical partner stakeholders
- You team up to build joint proposals with partners for the client
- You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
- You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
- You create strategies that map specific industry trends to account base within local partner organizations
- You create strategies that map competitive threats within local partner organizations
What you will learn:
- The rapidly expanding MongoDB product suite, including:
- Core database server
- Atlas (fully managed cloud database service)
- Atlas Data Lake
- Atlas Full-Text Search
- Realm
- Charts
- Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
- Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
- Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
- Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
- Exposure to a wide variety of market verticals and broad spectrum of interesting use cases
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273379214
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Site Reliability Engineer, Fleet Management
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The Team
Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.
The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.
This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin.
Responsibilities
- Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB
- Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems
- Participate in a 24/7 on-call rotation to resolve critical issues
- Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice
You may be a good fit if you
- Have 6+ years of experience in software development and operating distributed systems
- Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests)
- Have deep experience using and extending containerization technologies, preferably Kubernetes
- Have a solid understanding of Linux operating system internals and networking concepts (e.g., filesystems, TCP/IP, DNS, TLS)
- Possess a customer focused mindset, treating internal developers as your primary users
- Have strong operational ownership, including a track record of debugging complex production issues and driving them to resolution
- Prefer automation over manual processes ("allergic to ops work")
- We are a small team of software engineers with a strong bias toward building software solutions to eliminate toil
Strong candidates may also have experience with
- Designing and implementing secure, multi-tenant runtime environments from first principles
- Proficiency with Kubernetes ecosystem tools such as Helm, Kustomize, Gatekeeper, Kyverno, and CRDs/Operators, CRI, CSI
- Expertise in cloud infrastructure platforms, including AWS, GCP, or Azure
- Proficiency in provisioning infrastructure using tools like Terraform, Crossplane, and AWS Controllers for Kubernetes (ACK)
- Advanced Linux systems internals and networking concepts specifically relevant to containers, such as namespaces and cgroups
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 426182
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Team Lead, Site Reliability Engineering - Fleet Management
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The Team
Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.
The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.
This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.
Responsibilities
- Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
- Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
- Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
- Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations
You may be a good fit if you:
- Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
- Possess a customer-focused mindset, treating internal developers as your primary users
- Value efficiency in processes and operations, and have a track record of optimizing team workflows
- Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil
- Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
- Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
- Have a high level of empathy, responsibility, ownership, and accountability
- Excellent verbal and written technical communication skills
Strong candidates may also have experience with:
- Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management
- Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
- Designing secure, multi-tenant runtime environments at scale
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 426152
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Workforce Operations Manager
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The Opportunity
This is a high-impact, strategic role designed for a professional to bridge the gap between Finance, Recruiting, and Business Operations. As the Workforce Insights Manager, you will serve as the primary advisor to the Director of Recruiting Operations on the feasibility, health and execution of our global hiring plan. You will move the organization from reactive headcount tracking to a predictive, data-driven model that ensures our recruiting capacity is always aligned with our business needs.
This role requires a blend of financial, recruiting and data analysis acumen, operational auditing and the ability to influence senior leadership through data-driven storytelling. You will help to ensure that hiring goals are backed by a realistic operational plan.
Key Responsibilities and Focus Areas
Workforce Planning & FP&A Integration
Strategic Reconciliations: Develop and own foundational recruiting forecast and capacity models. You will serve as the operational point of contact to FP&A analysts to ensure that hiring forecasts are aligned with Recruiting’s operational reality.
Predictive Forecasting: Lead the development of hiring forecasts. You will provide the Recruiting Leadership Team (RLT) with the data and insights needed to advise Business Unit leaders on when to activate roles, when to defer hiring and how to reallocate capacity.
Capacity Governance: Establish and maintain the standards for recruiting bandwidth. You will identify when business demand exceeds recruiter or interviewer capacity and provide the impact analysis used for trade-off discussions with senior stakeholders.
Recruiting Intelligence & Process Optimization
Root Cause Analysis: Conduct deep-dive audits into the recruiting lifecycle. You will identify specific friction points; such as late-stage requirement changes, interviewer misalignment or funnel drop-offs and quantify their impact on total hiring velocity.
Productivity Modeling: Analyze activation dates and historical time-to-fill data to provide high-accuracy projections for start dates, enabling Finance to more accurately develop forecasts and resource allocation.
Operational Advisory: Act as an internal consultant on hiring efficiency and resource allocation. When data indicates a decline in productivity, you will diagnose the cause and propose specific structural or process improvements to restore velocity. You will lead the feasibility review for strategic hiring initiatives to advise the RLT on resource requirements.
Executive Alignment & Change Management
Stakeholder Management: Participate in regular meetings with FP&A, HRBPs and Recruiting Leadership. By helping the Director of Recruiting Operations drive cross-functional workstreams, you will help ensure alignment on the hiring plan and allow Recruiting Leadership to focus on execution.
Strategic Influence: Use data to drive accountability across the business. You will be responsible for advising the Director of Recruiting Operations on hiring behaviors and roadblocks, ensuring they understand the downstream effects of talent decisions.
Required Qualifications
- 8+ years of professional experience, including working in a highly analytical and consultative role (e.g., Management Consulting, Recruiting Operations, FP&A, or Workforce Strategy)
- Advanced Data Modeling: Expert-level proficiency in Excel or Google Sheets. You must be able to build complex, multi-scenario models and translate technical findings into clear executive summaries
- Consultative Expertise: Demonstrated ability to influence senior stakeholders by presenting data-backed recommendations and driving strategic pivots
- Operational Literacy: A strong understanding of talent acquisition, workforce planning and headcount management. Experience in a high-growth corporate environment is essential
Preferred Qualifications
- Direct experience in headcount reconciliation and financial planning
- Familiarity with the full recruiting lifecycle and talent acquisition systems (e.g., Greenhouse, Workday)
- Experience professionalizing an existing operational framework from an initial prototype to a global standard
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273405919
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Austin or San Francisco for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req. ID: 426123
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Role
The Talent Discovery team is MongoDB’s strategic center of excellence for high-priority hiring. Functioning as a global "SWAT" unit, the team provides both specialized sourcing and full-lifecycle support for the company’s most critical roles. As the function’s Senior Manager, you will lead this high-impact team through its next evolution, driving a sophisticated talent engine designed to solve complex hiring challenges across every department.
In this role, you will bridge the gap between high-level business objectives and tactical excellence. Leading a global team across the U.S., EMEA, and India, you will serve as a manager of managers, empower your broader team to navigate ambiguity and pivot quickly to meet the needs of a scaling business. You will remain a strategic "player-coach" who stays close to the craft while optimizing the function. By leveraging data to elevate performance and serving as a consultant to MongoDB’s executive leadership, you will ensure we are positioned to meet our ambitious hiring goals across all areas of our global business.
In this role, you will:
- Define and execute the long-term roadmap for Talent Discovery, leveraging historical data and evolving business objectives to maximize team productivity and organizational impact
- Refine and monitor key performance indicators to sustain a high-bar for hiring success. Utilize deep analytics to inform resourcing needs, identify hiring trends, and drive data-backed decision-making
- Cultivate a high-performance, global culture that balances rigorous delivery with psychological safety, ensuring an inclusive environment where team members can learn, grow and thrive
- Serve as a consultant to the Recruiting Leadership Team (RLT), providing the delivery projections, market intelligence, and talent mapping necessary to shape MongoDB’s global hiring roadmap
- Advance our global sourcing capabilities through the adoption of cutting-edge tools and AI. You will serve as a functional expert, ensuring the team remains competitive by driving training initiatives that elevate our collective sourcing craft
- Cultivate cross-functional partnerships to synchronize Talent Discovery’s workflow with MongoDB’s global business priorities. You will be responsible for ensuring the team is strategically deployed to tackle the company’s most essential talent gaps, maximizing both impact and ROI
Our ideal candidate will have:
- Experience & Leadership: 10+ years of progressive recruiting experience, including 4+ years of direct people management in a high-growth technology environment
- Strategic Breadth: Proven success leading sourcing or full-lifecycle teams focused on technical talent; additional experience overseeing Sales or GTM (Go-To-Market) functions is highly desirable
- Change Leadership: A demonstrated ability to guide teams through organizational evolution and ambiguity, with the agility to redefine workflows and maintain high performance during periods of transition
- Data Fluency: Mastery of talent analytics; the ability to move beyond surface-level metrics to perform deep-dive analyses that justify resource allocation and drive strategic pivots
- Executive Influence: Strong executive presence and the confidence to challenge the status quo. You possess exceptional written and verbal communication skills, capable of producing high-quality deliverables for C-suite leadership
- Operational Excellence: Expert-level knowledge of top talent sourcing tools and a passion for staying at the forefront of passive outreach strategies, including leveraging AI to innovate talent pipelining workflows
- A Global Mindset: Experience leading or partnering with international teams; you possess the cultural intelligence required to lead a highly global team and navigate new employment markets
- A "Builder" Mentality: You thrive in environments where you are expected to architect the playbook rather than follow one. You have a keen eye for identifying system bottlenecks and a proven track record of optimizing processes to drive efficiency and hiring velocity
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID #1273403646
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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We are seeking a skilled and detail-oriented U.S. International Tax Manager to join our global tax team. In this role, you will oversee the company’s U.S. international tax planning, compliance, and reporting, ensuring alignment with business objectives while navigating complex tax laws. Working closely with internal and external stakeholders, you will drive the delivery of effective tax strategies and maintain compliance within an ever-evolving international tax landscape.
This role can be based out of our Austin office or remotely in the United States.
Key Responsibilities
- Compliance and Reporting: Manage and oversee U.S. international tax compliance, including forms such as Form 5471, Form 8858, Form 8865, and foreign tax credit calculations, ensuring accurate and timely filings
- Tax Planning: Provide technical expertise in the analysis, implementation, and optimization of U.S. international tax strategies, including GILTI, Subpart F, FDII, BEAT, and foreign tax credits
- Global Tax Operations: Support the preparation and review of quarterly and annual tax provisions, specifically focusing on international tax components of ASC 740 reporting
- Tax Research: Conduct detailed research on U.S. international tax laws, treaty benefits, and implications of legislative changes (e.g., OECD BEPS, U.S. Tax Reform), and provide actionable guidance to leadership
- Cross-Functional Collaboration: Partner with finance, legal, accounting, and other teams to advise on tax-efficient strategies for cross-border transactions, acquisitions, and expansions
- Tax Technology: Support process improvement initiatives related to tax automation, efficiency, and the use of tax software tools
- Audit Support: Assist with tax audits and reviews conducted by U.S. or foreign tax authorities, including preparing documentation and managing information requests
Minimum Qualifications
- Bachelor’s Degree in Accounting, Finance, Taxation, or a related field. CPA, JD, or advanced degree in Taxation (e.g., MST) strongly preferred
- 5-7 years of relevant experience in U.S. international tax within public accounting, a corporate tax department, or consulting
- Strong technical knowledge of U.S. international tax laws, including GILTI, Subpart F, FDII, BEAT, foreign tax credits, and treaty applications
- Proficiency in ASC 740 (accounting for income taxes), particularly for international tax provisions
- Working experience with U.S. compliance software such as Corptax, OneSource, or similar tools
- Excellent research and analytical skills with the ability to synthesize complex concepts and communicate recommendations
- Proven ability to manage multiple projects simultaneously in a deadline-driven environment
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273385023
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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Leadership Development Manager
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The role of Leadership Development Manager has a critical role to play in the next phase of MongoDB's growth. You will help identify critical skills of the future, design innovative learning experiences and ensure that our People Managers are continuously developing the capabilities they need to succeed in a fast-changing environment. You will design, build, and scale learning experiences that will enable people managers to live our values, serve our customers, and ultimately strengthen culture and accelerate performance. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion.
JOB RESPONSIBILITIES include but are not limited to:
- Design and facilitation of live Leadership Development programs, directly and indirectly through train-the-trainer strategies
- Influencing and helping other teams to embed leadership development into existing trainings and experiences
- Program manage development programs and experiences, creating efficient and scalable solutions for enrollment, accountability, and impact measurement
- Program manage coaching programs, including vendor management & invoicing, internal stakeholder alignment, participation & impact measurement
- Design on-demand learning and AI supported experiences, aligned to our content roadmap, that will facilitate strong learning outcomes for diverse learning audiences (role, language, learning style, etc.)
- Orchestrate alignment across concurrent projects by identifying interdependencies, assessing change-management impacts, and driving clear, priority-based decision making
- Manage relationships with stakeholders across all levels, ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, constraints, and dependencies
- Ensure alignment of deliverables, project priorities and resources with business objectives and other People Team initiatives
REQUIRED QUALIFICATIONS:
- 5+ years of experience in designing, delivering, and program managing Leadership Development programs
- Strong track record of delivering strategic and tactical solutions in fast-paced, high-change environments, preferably in SaaS
- Excellence in instructional design, creating engaging and effective learning experiences across multiple formats: Classroom (in person, virtual, and hybrid), On-Demand (courses, microlearning, videos, etc.), Self-Paced development resources, and more
- Proven ability to facilitate leadership development experiences, with subject matter expertise in core leadership & management skills (performance management, communication, inclusion, etc.)
- Expertise in learning program management, including conducting needs assessments, designing learning solutions, and measuring impact to continuously improve programs
- Experience managing external vendors, including independent contractors and coaches, to complement internal learning and development offerings
- Experience customizing learning experiences and content to meet the needs of individual business units
- Exceptional written communication and high-quality project documentation
- Proven program management capability, effectively planning, prioritizing, and delivering multiple concurrent initiatives on time and within scope
PREFERRED QUALIFICATIONS:
- Prior experience managing learning on an LMS, Docebo preferred
- Holds a coaching certification from ICF, CPCC, Hogan, or comparable coaching accreditation
- Proficiency in course authoring software, Articulate Rise preferred
- Previous experience managing people in a direct manager capacity
- Experience leveraging AI-supported platforms to scale and optimize training initiatives
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee resource groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273419729
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals.
The Opportunity
In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline.
Day to Day
- Attract, hire, retain, and develop talent
- Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology
- Be involved in prospect qualification and discovery calls/meetings
- Provide weekly team performance summary as well as timely and accurate forecast to senior management
- Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions
- Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics
- Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs
- Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
What You Will Bring to the Table
- 2+ years experience prospecting as an individual contributor and closing
- 2+ years experience leading/managing with a track record in hiring, developing and promoting
- Complex enterprise software experience in a comparable company (technical and multi level decision making)
- Experience in open source software sales is a distinct advantage
- Excellent verbal, written, listening, and presentation skills. You must be credible with direct reports, customers, recruitment candidates, and internally across the organization at all levels including senior management
- Top performer, Results oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
- Experience using and implementing a sales methodology
Things We Love
- Familiarity with database, web server, and open source technology
- Working experience with Salesforce.com
Why You Should Apply
- Great Earning Potential
- Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
- Continuous career development
- Sales training in MEDDIC and Command of the Message
- Benefits include
- Sales Bootcamp
- Internal mentor and buddy program cross-departmentally
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is an equal opportunities employer.
Req ID: 426213
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
We’re seeking a Manager, Technology Recruiting to lead a high-performing team responsible for driving business-critical hiring across MongoDB's technical functions, including collaboration with multiple C-suite and senior executives. In this role, you will elevate the technology recruiting organization from an executional capacity into a strategic business partner by implementing best-in-class hiring practices and fostering an enterprise mindset rooted in alignment, innovation, and operational excellence, during our ongoing scaling phase.
The ideal candidate will have a strong ability to zoom in, to fine-tune the details of the recruiting process to ensure top-tier execution, and zoom out to provide insights and strategic guidance to senior business leaders. You will use data, analytics, and forecasting to inform hiring strategies, anticipate challenges, mitigate risks, and ensure that MongoDB is positioned to meet ambitious hiring goals as we grow. Furthermore, a leadership mindset is essential: you will guide and inspire a talented team of individual contributors, cultivating personal and team development, business alignment, and results.
This is a key leadership role that demands curiosity, ingenuity, operational excellence, and the ability to influence key stakeholders across the company. If you are driven to make an impact, design scalable, durable, and adaptable recruiting strategies, and empower MongoDB to attract top-tier talent as we seize a massive market opportunity, this is the role for you.
In this role, you will
- Strategically Guide Tech Recruiting: Partner closely with key stakeholders in senior leadership and C-suite roles to synchronize talent acquisition strategies with broader business priorities. Build and evolve a framework that positions tech recruiting as a proactive business partner
- Drive Operational Excellence: Refine, optimize and enable recruiting systems and workflows to ensure highly efficient execution. Empower your team to deliver measurable outcomes through best practices, streamlined processes, and innovative tools that drive scalability
- Coach, Develop, and Lead Your Team: Provide intentional leadership to your group of high-performing recruiters. Serve as a mentor and guide, instilling confidence, focus, and consistency while helping your team grow their skills and impact
- Collaborate Across the Business: Work with leaders across MongoDB to anticipate hiring needs, identify obstacles, and ensure alignment among priorities, elevating recruiting’s ability to serve as a true enterprise-level function
- Leverage Data to Inform Strategy: Lead with analytics by interpreting deep data insights to identify trends, inform decision-making, and proactively manage risk. Advocate for accurate data integrity as you provide hiring updates, forecasts, and recommendations to executive stakeholders
- Implement Innovative Solutions: Embrace cutting-edge recruiting tools, workflows, and AI-enabled strategies to optimize sourcing, talent pipelining, and engagement, keeping MongoDB competitive in a rapidly evolving talent landscape
- Align with Long-Term Vision: Bring a builder’s mentality to scale MongoDB's tech recruiting function while maintaining agility during periods of high growth and organizational change
Our ideal candidate will have
- Leadership Experience: 10+ years of progressive recruiting experience, with 4+ years managing teams in fast-paced, high-growth technology environments. Experience recruiting technical talent at scale is required
- Strategic Influence: A demonstrated ability to engage and influence senior leaders, framing recruiting strategies in alignment with business goals and decision-making
- Executive Presence: A confident communication style and ability to deliver thoughtful, concise perspectives on hiring progress, risks, and recommendations to executive teams
- Operational Excellence: Success in developing and implementing scalable processes that prioritize both efficiency and a strong candidate experience while empowering recruiters
- Data-Driven Mindset: Exceptional fluency in interpreting analytics to inform hiring strategies, forecast challenges, and deliver insights to stakeholders in actionable formats
- Global Acumen: Experience working with international teams and navigating recruitment in diverse hiring markets
- Adaptable Leadership: Ability to lead through ambiguity and organizational changes while maintaining momentum and steady performance across your team
- Builder Mentality: A hands-on approach to architecting and optimizing recruiting systems and workflows in dynamic and rapidly evolving environments
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273423296
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Travel Manager Americas is accountable for the strategy, operations, and optimization of the company’s corporate travel program across the Americas region, while also providing support for the regional leads. This role requires a consistent, cost‑effective, and employee‑centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements. The role partners closely with Finance, HR, Procurement, Security, and regional business leaders to support business growth, traveler safety, and operational excellence.
We are looking to speak to candidates who are based in Austin, TX for our hybrid working model.
Key Responsibilities
Travel Program Strategy & Governance
- Own the Americas travel program, aligned to global T&E policy and mobility strategy
- Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory)
- Act as the primary regional escalation point for travel‑related issues
- Supplier & Vendor Management
Manage regional relationships with:
- Travel Management Company (TMC)- Navan, Airlines, hotel chains, car rental providers
- Support sourcing, RFPs, and contract renewals in partnership with Procurement
- Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics
Financial & Cost Management
- Drive cost optimization through preferred supplier adoption and traveler behavior change
- Partner with Finance on budgeting, forecasting, and savings initiatives
- Monitor leakage, out‑of‑policy spend, and compliance trends
Traveler Experience & Support
- Ensure a seamless, inclusive, and regionally relevant traveler experience
- Define traveler communications, guidance, and self‑service resources
- Oversee issue resolution related to disruptions, escalations, or complex bookings
Risk, Duty of Care & Compliance
- Partner with Security and Legal to support duty of care obligations
- Ensure regional alignment with traveler tracking, emergency response, and travel risk management
- Support audits and internal controls related to travel and expense programs
Stakeholder Management
- Serve as the regional point of contact for business leaders and HR partners
- Collaborate with Meetings & Events, Mobility, and People Ops teams
- Contribute to global travel governance forums and working groups
Skills & Experience Required
- 6–10+ years of experience in corporate travel, mobility, or T&E management
- Experience managing a multi‑country travel program, ideally across the Americas
- Strong vendor management and stakeholder communication skills
- Proven ability to manage cost, compliance, and traveler experience simultaneously
- Experience working in a global or matrixed organization
- Familiarity with travel booking tools, expense platforms, and travel data analytics
- Knowledge of regional tax, employment, and travel regulations (especially LATAM)
- Strong experience in developing processes, documentation, and standard operating procedures from the ground up
- Highly articulate with excellent verbal and written communication skills
- Strong organizational and problem-solving skills
- Experience with Navan, Concur, NetSuite, Brex , Amex and Google Sheets is a plus
Success Metrics (KPIs)
- Travel cost savings vs. baseline
- Policy compliance rate (booking and expense)
- Preferred supplier adoption
- Traveler satisfaction (CSAT/NPS or survey scores)
- Reduction in travel disruptions and escalations
- On‑time delivery of regional initiatives
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273418012
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Role Overview
The Account-Based Marketing (ABM) Manager is responsible for designing and executing 1:1, 1:few, and 1:many programs that deepen engagement, accelerate pipeline, and drive revenue within a defined set of strategic and high-potential accounts.
Partnering closely with Sales, Revenue Marketing, and cross-functional Marketing teams, this role builds tailored, insight-led programs that reach buying groups across target accounts—spanning developers, technical stakeholders, and executive decision makers.
You are a data-guided, customer-obsessed marketer who enjoys combining strategy with hands-on execution. You’re comfortable working directly with sales leaders, translating account insights into integrated plays, and measuring performance at both the account and program levels.
Key Responsibilities
ABM Strategy & Planning
- Develop and own the ABM strategy for a prioritized list of accounts, aligned to regional and global go-to-market goals
- Segment accounts into 1:1, 1:few, and 1:many motions based on potential, buying stage, and strategic importance
- Partner with Sales leadership and account teams to understand account plans, key initiatives, and decision makers and translate these into ABM plans
- Build annual and quarterly ABM roadmaps, including campaigns, experiences, and executive engagement moments
Campaign & Program Execution
- Plan and execute integrated ABM programs across channels (email, digital, direct mail, events, executive briefings, field experiences, partners, etc.) that are tailored to account needs and buying stages.
- Create or adapt messaging and content by persona and industry, leveraging global assets where possible and developing custom assets where needed.
- Orchestrate multi-touch plays (e.g., outbound sequences, event invitations, executive briefings, workshops) in partnership with Sales, BDRs, and Marketing Operations.
- Coordinate program logistics end-to-end, including audience lists, landing pages, invitations, reminders, follow-up, and handoff to Sales.
Sales Alignment & Collaboration
- Act as a strategic partner to Sales for target accounts, joining regular account reviews and QBRs to align on goals, coverage, and gaps
- Provide Sales with ABM playbooks, one-page program briefs, talk tracks, and follow-up templates to support consistent execution
- Help Sales prioritize next-best actions within accounts (meetings, workshops, briefings, executive programs) based on engagement and intent signals
- Capture and share win stories, best practices, and learnings from ABM programs across regions and sales teams
Data, Insights & Reporting
- Define and track ABM performance metrics, such as engagement across buying groups, opportunity creation, deal acceleration, influenced and sourced pipeline, and revenue
- Partner with Analytics, RevOps, and Marketing Operations to pull and analyze account-level reports from CRM, marketing automation, and BI tools
- Build closed-loop reporting to show impact of ABM programs at the account, segment, and program level; present insights in monthly/quarterly business reviews
- Use data and experimentation to test, learn, and optimize ABM tactics, audiences, and messaging
Technology, Data & Operations
- Leverage ABM and marketing technologies (e.g., CRM, marketing automation, intent platforms, personalization tools, sales engagement platforms) to orchestrate and scale programs
- Maintain clean account lists, segments, and tags in CRM/marketing tools to enable accurate targeting and measurement
- Partner with Operations to document and improve ABM processes, SLAs, and workflows across Marketing and Sales
Qualifications
- 5-7+ years of experience in B2B marketing, account-based marketing, field/regional marketing, demand generation, or a related role; experience in SaaS/technology preferred
- Hands-on experience building and executing ABM programs (1:1, 1:few, or 1:many) in partnership with Sales or Customer Success
- Strong project management and organization skills; able to manage multiple programs, stakeholders, and deadlines in a fast-paced environment
- Comfort working with CRM and marketing tools (e.g., Salesforce, Marketo/Eloqua/HubSpot, ABM/intent platforms, sales engagement tools) and pulling basic performance reports
- Excellent written and verbal communication skills, with the ability to synthesize complex information for Sales, executives, and cross-functional partners
- A data-guided mindset and curiosity to understand what’s driving results and where to iterate
Preferred Experience
- Direct experience running account-based plays for strategic, enterprise, or key growth accounts spanning multiple personas
- Familiarity with developer and technical audiences (e.g., developers, architects, IT decision makers) and how to engage them alongside business stakeholders
- Experience collaborating with Sales Development / BDR teams on outbound and follow-up motions tied to ABM campaigns
- Background working with industry or vertical-focused programs (e.g., financial services, retail, healthcare, public sector)
What Success Looks Like
- ABM programs launch on time, on brief, and on budget, with smooth cross-functional execution
- Clear improvements in engagement across buying groups, opportunity creation, deal velocity, and influenced/sourced pipeline within target accounts
- Strong satisfaction and trust from Sales leadership and account teams, who view ABM as a critical partner in their growth strategy
- High-quality, consistent documentation, reporting, and insights that feed into regional, account, and functional planning cycles
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273383120
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Program Manager
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Description:
The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.
We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.
The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.
Responsibilities:
- Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
- Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
- Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
- Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
- Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
- Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
- Ensure policies and procedures align with regulatory, security, and internal control requirements
- Support internal and external audits by maintaining complete, accurate, and accessible documentation
- Translate audit findings and regulatory changes into actionable policy program updates
- Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
- Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
- Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience
Requirements:
- 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
- Experience creating and managing policy and procedure programs or governance frameworks
- Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
- Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
- Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
- Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
- Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
- Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
- A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success
Responsibilities & Expectations
- You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
- You don't just track tasks; you own the success of the program
Scope & Complexity
- The scope is horizontal and impacts multiple departments across MongoDB
- Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap
Authority & Impact
- You have the authority to manage the timelines and execution steps of your assigned programs
- Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations
Expertise
- You will develop deep expertise in compliance and audit operations
- You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements
Leadership
- Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273402887
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Office of the CFO at MongoDB is a small, high-impact team that drives operational excellence and strategic execution across the FinOps organization. We manage the operating rhythm for FinOps leadership, track performance against annual objectives, and serve as the connective tissue between Finance and the rest of the business.
As a Project Manager, Office of the CFO, you will be part of the operational backbone of this team. Reporting to the Chief of Staff to the CFO, you will drive content development for leadership meetings and presentations, manage cross-functional projects, and keep the FinOps organization running on rhythm. You will be in the room for key leadership discussions and will have regular exposure to MongoDB's CFO and his direct reports.
This role is ideal for someone who is execution-oriented, thrives in fast-paced environments with competing priorities, and takes pride in turning ambiguity into structure. You don't need to have all the answers — but you need to be the kind of person who figures things out, moves fast, and never drops a ball.
This role is based in MongoDB's Austin, TX office.
What You'll Do
Content Development & Executive Support
- Develop executive-quality decks, documents, and presentation content for FinOps leadership meetings, All Hands, offsites, and other CFO presentations
- Take rough direction or early-stage ideas and translate them into polished, clearly structured narratives ready for a senior audience
- Support earnings prep and Board meeting content development as part of the quarterly cycle
Program & Project Management
- Drive the end-to-end coordination of company-wide MBRs and QBRs — managing timelines, reviewing content, tracking follow-up actions, and ensuring accountability
- Project-manage cross-functional strategic initiatives — owning timelines, milestones, stakeholder coordination, and status reporting
- Manage the logistics and content development for quarterly FinOps All Hands and leadership offsites
- Maintain the "source of truth" for the status of major FinOps initiatives, providing the Chief of Staff and CFO with clear visibility into progress, risks, and blockers
Operational Support & Analysis
- Develop and maintain dashboards and trackers for FinOps annual objectives and KPIs
- Build and maintain operational infrastructure — templates, calendars, central repositories — that make the FinOps org run more smoothly
- Drive process evolution — proactively identify operational bottlenecks and design scalable solutions to improve the FinOps’ operating system
- Strategic troubleshooting — serve as a ‘utility player’ for high-priority, urgent initiatives that fall outside standard workstreams
Qualifications
- 5+ years of experience in management consulting, business operations, FP&A, strategic finance, or a similar role in a fast-paced environment
- Strong program management instincts — you are highly organized and can juggle multiple workstreams simultaneously, keep things moving, and hold people accountable without formal authority
- Excellent communication & executive presence — your emails are crisp, your follow-ups are clear, and your documents are polished; you’re also able to interact with senior leadership, “manage up” effectively, and maintain composure in high-pressure situations
- High adaptability and low ego — you're excited to work on a high-visibility strategic initiative in the morning and build a project tracker in the afternoon. No task is beneath you if it helps the team win
- Exceptional content development skills — you can build a clear, compelling, executive-ready deck from scratch. You think in structure and narrative, not just bullet points
- Highly trustworthy — you understand the need to exercise discretion when working on confidential projects
- Financial fluency — you don't need to be a CPA, but you're comfortable operating inside a finance organization and working with financial concepts, KPIs, and business metrics
- Ideal candidate will be based in Austin, TX and able to work from MongoDB’s Austin, TX office
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273423526
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB