About the opportunity

Northspyre is looking for a Senior Software Engineer to join our fast-growing, venture-backed start-up team. This is an opportunity to make a huge impact at a start-up disrupting the 10.5 trillion dollar real estate industry. We are a lean organization with minimal red-tape that prides itself on getting things done efficiently and effectively.

We are looking for an experienced engineer to take part in the product development and deployment lifecycle and help to build out critical integrations to our platform. As part of our small team of developers, you'll collaborate with everyone on building out the team, process, & tech stack as we work on growing both our team, business and technology. Please note that this is a 3-2 hybrid role based out of our Midtown Atlanta office.

In this role, you’ll get to:

• Designing, developing, and maintaining integration flows from our core application to third party services using an array of different APIs.
• Collaborate and review code with other developers in engineering to ensure each integration maintains a consistent level of technical standards as set by the team.
• Work directly with Customer Success to ensure that the integrations meet the needs of our customers.
• Troubleshoot, identify, and fix any issues that arise during customer integration.
• Designing and building elegant and user-friendly UIs end-to-end.
• Ensuring site reliability and troubleshooting production issues.
• Collaborating with Customer Support and Product teams to handle client requests and build new features and products.
• Leading, mentoring and guiding less experienced engineers.
• Participate in designing and building systems for maximum performance, reliability and scalability.

We are looking for people who have:

• 5+ years of industry experience writing high-quality code in a collaborative environment
• 3+ years of Python development experience
• Strong Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
• Strong knowledge and experience in programming languages like Python, JavaScript, Java
• Strong background in UI development and UX design. Fundamental knowledge of browser technologies like HTML and CSS is necessary.
• Knowledge and experience in front-end technologies and frameworks like React, Webpack and NPM.
• Experience designing and building REST endpoints.
• Knowledge and experience in web frameworks like Flask/Django.
• Experience/familiarity with AWS and/or other cloud technologies.
• Experience/familiarity with Relational Databases like Postgres.
• Experience/familiarity with Unix/Linux environments.
• An understanding of design for scalability, performance and reliability
• Self-motivated and proactive, able to take ownership and deliver results
• Eagerness to learn new practices and technologies that will improve our overall architecture
• Excellent communication skills and ability to effectively communicate with both technical and non-technical audiences
• BS or MS degree in Computer Science, similar technical field of study or equivalent practical experience and 5+ years of experience.

Bonus points if you have:

• Desire to mentor software engineers in all aspects of their engineering skill-sets
• Experience/familiarity with AWS and/or other cloud technologies
• Strong understanding of Scrum/Agile/Kanban

AI Software Engineer – Cloud AI Platforms

At NICE, we are not just building software—we are transforming how cloud operations are run using AI. We are building intelligent platforms that can understand system behavior, make decisions, and automate real-world operational workflows at scale. If you’re excited about applying AI beyond chatbots into real production systems, this is an opportunity to work on meaningful, high-impact problems.

What’s the role all about?

As an AI Software Engineer, you will be part of a team building AI-powered operational platforms that integrate across monitoring systems, CI/CD pipelines, ticketing tools, and cloud infrastructure. You will work on designing and implementing intelligent workflows, integrating AI models, and building scalable systems that automate complex operational tasks.

This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in production environments.

How will you make an impact?

• Build and scale AI-driven workflows and automation systems
• Develop integrations with systems like monitoring platforms, ticketing tools (ServiceNow, Jira, OpsGenie), CI/CD pipelines, and cloud services
• Design and implement APIs, tools, and data pipelines that power AI-driven decision-making
• Work on LLM integrations, prompt engineering, and orchestration layers — streaming responses, function calling, tool use, RAG pipelines, agentic orchestration
• Build and maintain full-stack AI applications using TypeScript, React, and Next.js — from user dashboards and personalized experiences to real-time analytics and interactive tools
• Translate real-world operational problems into automated, intelligent solutions
• Collaborate with Product, SRE, and Infrastructure teams to deliver end-to-end capabilities
• Improve system performance, reliability, and observability
• Build evaluation and observability systems — measure model capabilities, monitor output quality, and create dashboards that keep the product improvable
• Create reusable platforms and tools that accelerate development — component libraries, shared abstractions, internal tooling that multiplies team productivity

Key Responsibilities

• Design and develop scalable backend systems for AI-powered platforms
• Build and maintain AI integrations, workflows, and automation pipelines
• Implement REST APIs, microservices, and event-driven architectures
• Design and implement database schemas and queries for complex domains — tracking, engagement, reporting
• Work with both structured and unstructured data for AI use cases
• Contribute to CI/CD pipelines, testing, and deployment automation
• Troubleshoot and optimize production systems
• Collaborate with cross-functional teams to deliver high-quality solutions
• Contribute to reusable frameworks and engineering best practices
• Prototype fast — move from concept to working demo in days, ship incrementally

What we’re looking for

• 5+ years of software engineering experience, strong focus on full-stack web development
• Expert in TypeScript and React — performance optimization, modern patterns (hooks, context, suspense), component architecture
• Production experience with Next.js — App Router, Server Components, API routes, SSR/SSG, edge deployment
• Hands-on experience with LLMs — prompt engineering, streaming APIs, function calling, tool-use, chaining and orchestration patterns
• Experience with Vercel AI SDK — unified LLM provider interface, streaming, structured output, tool calling across OpenAI/Anthropic/Google/xAI
• Model Context Protocol (MCP) — building or consuming MCP servers for extensible AI tool use
• Strong backend fundamentals — Node.js or Python, REST/GraphQL APIs, relational databases, Redis, auth
• Solid database design — PostgreSQL, Drizzle ORM, schema modeling for complex domains, query optimization, migrations
• Experience building scalable, distributed systems in cloud environments (AWS / Azure)
• Working knowledge of CI/CD, Docker, Kubernetes
• Familiarity with Tailwind CSS, Radix UI and modern component-driven UI development
• High agency — you operate independently in ambiguous environments, take ownership of problems, and drive them to completion
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, evolving environment
• Communicate effectively with both technical and non-technical stakeholders

Nice to have

• Experience building agentic coding tools, AI agent frameworks, or developer-facing SDKs/APIs (Claude Agent SDK, OpenAI Agents SDK)
• Experience with Vercel ecosystem — Next.js, AI SDK providers, Turbopack
• Background in evaluation frameworks — measuring model capabilities, collecting human feedback at scale, A/B testing outputs
• Experience with sandboxed execution environments for safely running AI-generated code
• Built research tools, experimentation platforms, or scientific software
• Proficiency with Python — FastAPI/Django, data pipelines, ML tooling
• Knowledge of observability tools (Grafana, Prometheus, Sentry, etc.)
• Experience building automation or internal platforms
• Familiarity with real-time features — WebSockets, streaming UX, collaborative interfaces
• Knowledge of advanced web technologies — WebGL, WebAssembly, web workers, PWAs
• Experience with alternate JS runtimes — Bun, Deno
• Built open-source tools or platforms with active user communities
• Strong quantitative foundation (math, physics, or related fields)

Representative Projects

Things you might build in this role:

• Interfaces for collecting and managing human feedback on model outputs at scale
• Experiment orchestration platforms — launch, monitor, and analyze complex AI research runs
• Visualization tools that help understand model behavior and identify failure modes
• Reusable components and frameworks that enable rapid development of new AI applications
• Sandboxed execution environments for safely running AI-generated code
• AI-powered personalization engines — tutoring, content generation, adaptive features
• Workflow builders that let non-engineers orchestrate AI capabilities visually
• Enterprise integrations — ServiceNow, Salesforce, Confluence, Jira