People Operations Jobs in Armenia.
All active People Operations roles based in Armenia.
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Product Operations Team Lead
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Highlights
- Location: Armenia, Remote
- Stock options
- Languages: Fluent in English and Russian.
About Fundraise Up
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
This role is the primary owner of how the product team operates. You ensure quality and velocity don't trade off against each other — by building, scaling, and protecting the processes that make good product decisions repeatable.
You'll report directly to the CPO and serve as the main entry point for new Product Ops initiatives — prioritizing, routing, and leading the ones that matter most. You focus on what scales across the whole product team, not what solves a one-off problem for one squad.
The Product Ops team is two people: you and one manager — with plans to grow. This is a genuinely hands-on role — you'll be doing real work, not just directing it. Expect to own processes end-to-end, from design through adoption.
What You'll Own
- Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit.
- Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
- Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment.
- Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
- Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
- Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
- Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.
What Success Looks Like
- Product Ops initiatives have a transparent, understood focus — no one wonders what the function is for.
- Shared processes are adopted and used consistently across product teams (measured by adoption rate and CSAT).
- Operational noise decreases — fewer ad-hoc requests, less manual coordination, fewer alignment gaps.
- Product decisions become more predictable and higher quality — even as the company keeps scaling fast.
What We're Looking For
- Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks.
- Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams.
- Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change.
- Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
- Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's.
- AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise.
- Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly.
Bonus Points
- Product fluency — you understand how product teams work: discovery, prioritization, planning cycles, roadmap trade-offs
- Background in product operations or program management
- Familiarity with OKR frameworks, quarterly planning processes, or company-wide goal alignment
- Comfortable working in a fast-scaling environment without a defined playbook for everything
Benefits
Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:
- 31 days of paid time off
- 100% paid telemedicine plan
- Home office setup assistance
- English learning courses
- Professional education budget
- Gym or swimming pool membership
- Co-working support
- Fully remote work
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Senior ML-Engineer
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Highlights:
Role: Senior ML-Engineer
Location: Armenia, Remote
Language: Russian-speaking team; Strong English required (B2)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
We're looking for an ML Engineer with 5+ years of production experience to strengthen our ML team. We operate as an internal service and centre of excellence for 10+ product teams at Fundraise Up. This means you won't be tied to a single feature: one day you might be optimising donation amounts and upsell offers, and the next you could be building a smart assistant for the admin panel or working on transaction classification.
We actively use not only classical ML, but also RL, and we're expanding our LLM-based solutions — prompt engineering and pipeline design with LLM APIs (OpenAI and equivalents). That's why we're looking for someone with a broad mindset who isn't afraid to experiment and can choose the most effective approach for each task.
The project's main audience and business team are based in the US. Although the product development team is Russian-speaking, you may occasionally need to write in English.
What You’ll Do
- Develop and deploy ML solutions across different business areas using tabular data (uplift models, recommender systems). We are also actively developing projects that will involve e-commerce mechanics.
- Select the most appropriate ML/LLM approaches or propose alternative solutions.
- Build end-to-end ML solutions: data preparation, training, API development, and monitoring.
- Design prompts and LLM API-based pipelines for specific product tasks: classification, content generation, and response quality evaluation.
Requirements
- 5+ years of ML/DS experience solving real product problems
- Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting); NLP knowledge is a plus
- Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (CR, LTV)
- Strong engineering culture: confident in Python with a product-oriented approach to development; we value clean code, knowledge of design patterns, and solid engineering practices
- Data skills: advanced SQL; ability to independently and efficiently build complex datasets in ClickHouse and work with MongoDB
- MLOps understanding: hands-on experience with experiment tracking tools and understanding of production workflows (Docker, Git, CI/CD)
- Autonomy: ability to break down problems, choose the right tech stack (or justify a non-ML solution), and deliver to production
Our Tech Stack
Core: Python (uv, ruff), FastAPI, Pydantic, Docker
Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)
Data: ClickHouse, MongoDB, pandas, Polars, Redis
MLOps: MLflow, Airflow
Monitoring: Grafana, Sentry
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
Senior ML-Engineer, Finance
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Highlights:
Role: Senior ML-Engineer, Finance
Location: Armenia, Remote
Language: Strong English required (C1)
About Us
Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.
The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.
We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.
The Team
Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.
We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.
About the Role
We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.
This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.
What You’ll Do
- Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
- Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
- Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
- Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
- Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
- Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
- Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
- Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.
Challenges You'll Navigate
- At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
- A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
- All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.
Requirements
- 5+ years of ML/DS experience solving real product problems
- Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
- Proven experience with large-scale web scraping and data pipeline construction
- Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
- Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
- Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
- MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
- Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production
Our Tech Stack
Core: Python (uv, ruff), FastAPI, Pydantic, Docker
Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)
Data: ClickHouse, MongoDB, pandas, Polars, Redis
MLOps: MLflow, Airflow
Monitoring: Grafana, Sentry
Infra: linux server admin, distributed computation
Bonus points
- Curiosity and a hypothesis-driven mindset
- Ability to communicate complex analytical concepts to non-technical audiences
- Detail-oriented with a strong sense of ownership
- Comfort working in fast-paced, data-rich environments
Why work with us
- A strong, collaborative product team that owns what it builds
- Clear product vision and access to real customer feedback from global nonprofit leaders
- Flat structure: no politics, just great work with great people
- Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
- Long-term focus: we offer equity options and value sustained, meaningful contribution
Benefits
- 31 days off
- 100% paid telemedicine plan
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Ready to apply?
Apply to Fundraise Up
PE Accountant Team Lead
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GR8 Tech builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you’re a challenger in spirit and a champion in action — join us.
Why this role exists:
This role exists to keep Private Entrepreneur (PE/FOP) accounting accurate, compliant, and scalable — while leading a team that can support growth across locations without chaos. You’ll own standards, controls, and operations so the business can move fast with confidence.
What you’ll work on:
You’ll lead the PE Hub team, ensure compliance and reporting quality, launch workflows for new locations, and continuously improve processes (including automation).
What you’ll drive:
Team leadership & performance
- Lead the PE Hub team: workload distribution, performance oversight, forecasting resource needs.
- Define KPIs and PDP metrics; build development plans and knowledge-sharing routines.
Compliance & regulatory excellence
- Ensure compliance with relevant laws and regulation changes across jurisdictions.
- Maintain team readiness through updates, internal guidance, and consistent standards.
Internal controls & service quality
- Implement and maintain strong internal controls over PE accounting operations.
- Provide a full spectrum of accounting services with accuracy and predictability.
Reporting
- Ensure accuracy and consistency of PE reporting approaches and outputs.
New locations & scaling
- Research new locations, set up workflows, and ensure documentation completeness and accuracy.
- Build scalable processes so expansion doesn’t break quality.
Process improvement & automation
- Continuously improve internal processes to enhance efficiency, accuracy, and compliance.
- Identify automation opportunities and optimize workflows inside tools/systems.
What makes you a GR8 fit:
Must-have
- 5+ years in accounting/reporting, including supervision of PE activities (FOP/PE).
- Strong knowledge of accounting principles, taxation, and PE-related regulations.
- Experience with internal controls and risk management in accounting/tax.
- Ability to manage audits (at least internal; external is a plus).
- Strong problem-solving under tight deadlines; high attention to detail.
- Experience improving processes and leveraging accounting systems/ERPs.
- English B1+; Ukrainian or Russian fluent.
Nice-to-have
- Experience supporting multiple jurisdictions / cross-border PE setups.
Why you’ll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.
Work-life & support
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.
Ready to apply?
Apply to GR8 Tech
Senior Software Engineer (Python + AI)
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We are looking for a motivated Senior Software Engineer (Python + AI) who is willing to dive into the new project with a modern stack. If you’re driven by a curiosity to learn and a desire to produce meaningful results, please apply!
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our client is one of the Big Four accounting firms and the world’s largest professional services network. Headquartered in London, they operate in 150+ countries with 460,000+ professionals delivering excellence in audit, tax, consulting, and advisory.
The team you will join designs, develops, and deploys innovative enterprise technology and AI-driven tools to support the delivery of tax services. It is a dynamic group combining expertise in tax, software engineering, change management, and project management, working on initiatives from tool design and deployment to training development and engagement management.
Project Tech Stack
Azure Cloud, Microservices Architecture, .NET 8, ASP.NET Core services, Python, MongoDB, Azure SQL, Angular 18, Kendo, GitHub Enterprise with Copilot, LangGraph, LangChain, RAG Pipelines, Multi-modal LLMs
What You’ll Do
- Providing requirements analysis, system design, Python and AI development, troubleshooting, performance optimization, and technical support
- Designing, developing, and maintaining scalable Python applications using FastAPI and Pydantic
- Implementing asynchronous and parallel programming solutions with asyncio
- Conducting thorough code reviews to ensure adherence to established guidelines and maintain high code quality
- Integrating and experimenting with multi-modal GenAI models (text-to-image, text-to-audio, etc.)
- Working both independently and collaboratively within the team
- Providing clear instructions to team members and helping coordinate day-to-day operations
- Communicating with the client on a regular basis
- Providing technical leadership for the team – mentor, coach, and lead by example
What You Bring
- 5+ years of background in development
- Strong background in Python, FastAPI
- Experience with Pydantic for data validation and schema definition in Python applications
- Hands-on experience with asyncio, asynchronous/parallel programming
- Experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction
- Understanding of RAG pipelines and hybrid search with vector databases
- Strong analytical and problem-solving abilities with a detail-oriented mindset
- Pragmatic approach to balancing process against flexibility in achieving objectives
- Excellent organizational skills, including the capacity to self-manage, structure work, set priorities, and work to deadlines
- Excellent troubleshooting and communication skills
Nice to have
- Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more
- Familiarity with agentic protocols such as MCP and A2A is a strong plus
- Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable
- Familiarity with .NET is considered a plus
- Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Solid understanding of microservices architecture and its implementation in scalable systems
English level
Intermediate+
Legal & Hiring Information
- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Ready to apply?
Apply to Exadel Inc (Website)
Senior Software Engineer (Python + AI)
Share this job
We are looking for a motivated Senior Software Engineer (Python + AI) who is willing to dive into the new project with a modern stack. If you’re driven by a curiosity to learn and a desire to produce meaningful results, please apply!
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our client is one of the Big Four accounting firms and the world’s largest professional services network. Headquartered in London, they operate in 150+ countries with 460,000+ professionals delivering excellence in audit, tax, consulting, and advisory.
The team you will join designs, develops, and deploys innovative enterprise technology and AI-driven tools to support the delivery of tax services. It is a dynamic group combining expertise in tax, software engineering, change management, and project management, working on initiatives from tool design and deployment to training development and engagement management.
Project Tech Stack
Azure Cloud, Microservices Architecture, .NET 8, ASP.NET Core services, Python, MongoDB, Azure SQL, Angular 18, Kendo, GitHub Enterprise with Copilot, LangGraph, LangChain, RAG Pipelines, Multi-modal LLMs
What You’ll Do
- Providing requirements analysis, system design, Python and AI development, troubleshooting, performance optimization, and technical support
- Designing, developing, and maintaining scalable Python applications using FastAPI and Pydantic
- Implementing asynchronous and parallel programming solutions with asyncio
- Conducting thorough code reviews to ensure adherence to established guidelines and maintain high code quality
- Integrating and experimenting with multi-modal GenAI models (text-to-image, text-to-audio, etc.)
- Working both independently and collaboratively within the team
- Providing clear instructions to team members and helping coordinate day-to-day operations
- Communicating with the client on a regular basis
- Providing technical leadership for the team – mentor, coach, and lead by example
What You Bring
- 5+ years of background in development
- Strong background in Python, FastAPI
- Experience with Pydantic for data validation and schema definition in Python applications
- Hands-on experience with asyncio, asynchronous/parallel programming
- Experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction
- Understanding of RAG pipelines and hybrid search with vector databases
- Strong analytical and problem-solving abilities with a detail-oriented mindset
- Pragmatic approach to balancing process against flexibility in achieving objectives
- Excellent organizational skills, including the capacity to self-manage, structure work, set priorities, and work to deadlines
- Excellent troubleshooting and communication skills
Nice to have
- Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more
- Familiarity with agentic protocols such as MCP and A2A is a strong plus
- Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable
- Familiarity with .NET is considered a plus
- Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Solid understanding of microservices architecture and its implementation in scalable systems
English level
Intermediate+
Legal & Hiring Information
- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Ready to apply?
Apply to Exadel
Senior Software Engineer (Python + AI)
Share this job
We are looking for a motivated Senior Software Engineer (Python + AI) who is willing to dive into the new project with a modern stack. If you’re driven by a curiosity to learn and a desire to produce meaningful results, please apply!
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our client is one of the Big Four accounting firms and the world’s largest professional services network. Headquartered in London, they operate in 150+ countries with 460,000+ professionals delivering excellence in audit, tax, consulting, and advisory.
The team you will join designs, develops, and deploys innovative enterprise technology and AI-driven tools to support the delivery of tax services. It is a dynamic group combining expertise in tax, software engineering, change management, and project management, working on initiatives from tool design and deployment to training development and engagement management.
Project Tech Stack
Azure Cloud, Microservices Architecture, .NET 8, ASP.NET Core services, Python, MongoDB, Azure SQL, Angular 18, Kendo, GitHub Enterprise with Copilot, LangGraph, LangChain, RAG Pipelines, Multi-modal LLMs
What You’ll Do
- Providing requirements analysis, system design, Python and AI development, troubleshooting, performance optimization, and technical support
- Designing, developing, and maintaining scalable Python applications using FastAPI and Pydantic
- Implementing asynchronous and parallel programming solutions with asyncio
- Conducting thorough code reviews to ensure adherence to established guidelines and maintain high code quality
- Integrating and experimenting with multi-modal GenAI models (text-to-image, text-to-audio, etc.)
- Working both independently and collaboratively within the team
- Providing clear instructions to team members and helping coordinate day-to-day operations
- Communicating with the client on a regular basis
- Providing technical leadership for the team – mentor, coach, and lead by example
What You Bring
- 5+ years of background in development
- Strong background in Python, FastAPI
- Experience with Pydantic for data validation and schema definition in Python applications
- Hands-on experience with asyncio, asynchronous/parallel programming
- Experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction
- Understanding of RAG pipelines and hybrid search with vector databases
- Strong analytical and problem-solving abilities with a detail-oriented mindset
- Pragmatic approach to balancing process against flexibility in achieving objectives
- Excellent organizational skills, including the capacity to self-manage, structure work, set priorities, and work to deadlines
- Excellent troubleshooting and communication skills
Nice to have
- Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more
- Familiarity with agentic protocols such as MCP and A2A is a strong plus
- Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable
- Familiarity with .NET is considered a plus
- Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Solid understanding of microservices architecture and its implementation in scalable systems
English level
Intermediate+
Legal & Hiring Information
- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Ready to apply?
Apply to Exadel
Senior Software Engineer (Python + AI)
Share this job
We are looking for a motivated Senior Software Engineer (Python + AI) who is willing to dive into the new project with a modern stack. If you’re driven by a curiosity to learn and a desire to produce meaningful results, please apply!
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our client is one of the Big Four accounting firms and the world’s largest professional services network. Headquartered in London, they operate in 150+ countries with 460,000+ professionals delivering excellence in audit, tax, consulting, and advisory.
The team you will join designs, develops, and deploys innovative enterprise technology and AI-driven tools to support the delivery of tax services. It is a dynamic group combining expertise in tax, software engineering, change management, and project management, working on initiatives from tool design and deployment to training development and engagement management.
Project Tech Stack
Azure Cloud, Microservices Architecture, .NET 8, ASP.NET Core services, Python, MongoDB, Azure SQL, Angular 18, Kendo, GitHub Enterprise with Copilot, LangGraph, LangChain, RAG Pipelines, Multi-modal LLMs
What You’ll Do
- Providing requirements analysis, system design, Python and AI development, troubleshooting, performance optimization, and technical support
- Designing, developing, and maintaining scalable Python applications using FastAPI and Pydantic
- Implementing asynchronous and parallel programming solutions with asyncio
- Conducting thorough code reviews to ensure adherence to established guidelines and maintain high code quality
- Integrating and experimenting with multi-modal GenAI models (text-to-image, text-to-audio, etc.)
- Working both independently and collaboratively within the team
- Providing clear instructions to team members and helping coordinate day-to-day operations
- Communicating with the client on a regular basis
- Providing technical leadership for the team – mentor, coach, and lead by example
What You Bring
- 5+ years of background in development
- Strong background in Python, FastAPI
- Experience with Pydantic for data validation and schema definition in Python applications
- Hands-on experience with asyncio, asynchronous/parallel programming
- Experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction
- Understanding of RAG pipelines and hybrid search with vector databases
- Strong analytical and problem-solving abilities with a detail-oriented mindset
- Pragmatic approach to balancing process against flexibility in achieving objectives
- Excellent organizational skills, including the capacity to self-manage, structure work, set priorities, and work to deadlines
- Excellent troubleshooting and communication skills
Nice to have
- Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more
- Familiarity with agentic protocols such as MCP and A2A is a strong plus
- Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable
- Familiarity with .NET is considered a plus
- Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Solid understanding of microservices architecture and its implementation in scalable systems
English level
Intermediate+
Legal & Hiring Information
- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Ready to apply?
Apply to Exadel
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
About the Role
This role sits at the center of Product, Engineering, Design, and GTM. You will not define the product strategy, but you will make sure the strategy actually turns into execution, high-quality releases, and measurable outcomes.
If the team feels like “a lot is happening but nothing is landing,” this role fixes that.
What You’ll Do
1. Drive Product Execution Clarity
- Translate company and product strategy into clear, actionable plans
- Ensure OKRs connect directly to roadmap and weekly execution
- Identify gaps between goals and actual delivery, and close them
- Establish and run planning cycles (weekly, monthly, quarterly)
- Standardize how teams plan, prioritize, and track work
- Ensure consistent use of tools like Jira, dashboards, and reporting
- Define and run the end-to-end release process across all teams
- Ensure every release is scoped, ready, and aligned across Product, Engineering, Design, and GTM
- Drive release readiness reviews (quality, dependencies, documentation, enablement)
- Coordinate launch plans including internal enablement, documentation, and external communication
- Prevent “silent releases” by ensuring every release has clear intent, messaging, and success criteria
- Track release performance post-launch (usage, adoption, impact on KPIs)
- Identify gaps between shipped features and actual customer value
- Close the loop between Product, Support, and GTM on release feedback
- Drive improvements in release quality, reducing rework and customer-facing issues
- Create clear, real-time visibility into progress, releases, risks, and blockers
- Drive regular business and release reviews with leadership
- Hold teams accountable to commitments without becoming bureaucratic
- Identify inefficiencies across discovery, delivery, and release
- Simplify workflows, reduce noise, and remove friction
- Ensure teams focus on outcomes, not just output
- Align Product, Engineering, Design, and GTM on priorities and releases
- Ensure dependencies are visible and managed proactively
- Eliminate miscommunication and last-minute surprises around launches
- Bring data, metrics, and insights into product and release discussions
- Support prioritization with clear context, not frameworks for the sake of it
- Ensure teams understand trade-offs and make decisions quickly
What Good Looks Like in This Role
- Releases are predictable, well-coordinated, and high quality
- No last-minute chaos before launch
- Every release has clear goals, messaging, and measurable impact
- Teams know exactly what is shipping, when, and why
- Leadership has visibility into both execution and release outcomes
- Adoption and customer impact improve, not just output
What We’re Looking For
Experience
- 5+ years in Product Operations, Product Management, or similar roles
- Experience managing product releases in SaaS or platform companies
- Proven track record of improving product team effectiveness and release quality
- Strong operational thinking and structured problem solving
- Deep understanding of product development lifecycle, including release management
- Ability to connect strategy to execution and launch
- Excellent communication and stakeholder management
- Comfortable working with data, metrics, and dashboards
- You care about outcomes, not just shipping features
- You push for clarity, readiness, and quality before release
- You are comfortable challenging teams when something is not ready to ship
- You move fast and fix issues instead of letting broken releases go out
- Experience scaling product organizations
- Familiarity with tools like Jira/Youtrack, Product Discovery tools, Notion
- Experience working on platform or AI-driven products
Why This Role Matters
This is a force-multiplier role.
You won’t just support the product team, you will ensure that what gets built actually reaches customers in a way that drives adoption and impact. This role directly determines whether your product ships chaos or ships value.
If you want, I can push this one step further and define a release framework (what “ready to ship” actually means) so this role doesn’t become a coordinator but a gatekeeper of quality.
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment..png)
Ready to apply?
Apply to Smartcat
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
About the Role
This role sits at the center of Product, Engineering, Design, and GTM. You will not define the product strategy, but you will make sure the strategy actually turns into execution, high-quality releases, and measurable outcomes.
If the team feels like “a lot is happening but nothing is landing,” this role fixes that.
What You’ll Do
1. Drive Product Execution Clarity
- Translate company and product strategy into clear, actionable plans
- Ensure OKRs connect directly to roadmap and weekly execution
- Identify gaps between goals and actual delivery, and close them
- Establish and run planning cycles (weekly, monthly, quarterly)
- Standardize how teams plan, prioritize, and track work
- Ensure consistent use of tools like Jira, dashboards, and reporting
- Define and run the end-to-end release process across all teams
- Ensure every release is scoped, ready, and aligned across Product, Engineering, Design, and GTM
- Drive release readiness reviews (quality, dependencies, documentation, enablement)
- Coordinate launch plans including internal enablement, documentation, and external communication
- Prevent “silent releases” by ensuring every release has clear intent, messaging, and success criteria
- Track release performance post-launch (usage, adoption, impact on KPIs)
- Identify gaps between shipped features and actual customer value
- Close the loop between Product, Support, and GTM on release feedback
- Drive improvements in release quality, reducing rework and customer-facing issues
- Create clear, real-time visibility into progress, releases, risks, and blockers
- Drive regular business and release reviews with leadership
- Hold teams accountable to commitments without becoming bureaucratic
- Identify inefficiencies across discovery, delivery, and release
- Simplify workflows, reduce noise, and remove friction
- Ensure teams focus on outcomes, not just output
- Align Product, Engineering, Design, and GTM on priorities and releases
- Ensure dependencies are visible and managed proactively
- Eliminate miscommunication and last-minute surprises around launches
- Bring data, metrics, and insights into product and release discussions
- Support prioritization with clear context, not frameworks for the sake of it
- Ensure teams understand trade-offs and make decisions quickly
What Good Looks Like in This Role
- Releases are predictable, well-coordinated, and high quality
- No last-minute chaos before launch
- Every release has clear goals, messaging, and measurable impact
- Teams know exactly what is shipping, when, and why
- Leadership has visibility into both execution and release outcomes
- Adoption and customer impact improve, not just output
What We’re Looking For
Experience
- 5+ years in Product Operations, Product Management, or similar roles
- Experience managing product releases in SaaS or platform companies
- Proven track record of improving product team effectiveness and release quality
- Strong operational thinking and structured problem solving
- Deep understanding of product development lifecycle, including release management
- Ability to connect strategy to execution and launch
- Excellent communication and stakeholder management
- Comfortable working with data, metrics, and dashboards
- You care about outcomes, not just shipping features
- You push for clarity, readiness, and quality before release
- You are comfortable challenging teams when something is not ready to ship
- You move fast and fix issues instead of letting broken releases go out
- Experience scaling product organizations
- Familiarity with tools like Jira/Youtrack, Product Discovery tools, Notion
- Experience working on platform or AI-driven products
Why This Role Matters
This is a force-multiplier role.
You won’t just support the product team, you will ensure that what gets built actually reaches customers in a way that drives adoption and impact. This role directly determines whether your product ships chaos or ships value.
If you want, I can push this one step further and define a release framework (what “ready to ship” actually means) so this role doesn’t become a coordinator but a gatekeeper of quality.
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Ready to apply?
Apply to Smartcat
Software Engineer, Data Infrastructure & Acquisition - Yerevan, Armenia
Share this job
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.
What You’ll Do
- Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
- Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
- Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
- Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.
An Ideal Candidate Should Have
- BS/MS/PhD in Computer Science or a related field.
- 5+ years of industry experience in software development.
- Proficiency with bash/Python scripting in Linux environments
- Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
- Experience with web crawlers, large-scale data processing workflows is a plus
- Ability to handle multiple tasks and adapt to changing priorities.
- Strong communication skills, both written and verbal.
What we offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise.
Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library.
More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.
Smartcat’s vision is to realise a world where there is equal access to innovations and ideas.
Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.
Mission
Your mission will be to maintain and improve existing functionality and develop new application parts. This position will be remote-based in Europe. Ideal locations include: Serbia, Armenia, Bulgaria, Georgia and Romania.
Outcomes
- Deliver value for our customers
- Improve the stability and observability of our product
- Develop parts of the application: design, refactoring, fixing bugs, and writing tests to maintain the quality and functionality of the product and libraries
- Review code and share knowledge with the team
Requirements
- Experience in .NET development and test coverage
- Knowledge of OOP principles and design patterns
- Experience with Database concurrency
- Upper-Intermediate English: both written and spoken
- A data-driven approach. Ability to justify decisions using concrete metrics
- Integrity and full commitment
- Growth mindset
- Readiness to work in an intense startup environment requiring extreme focus, a strong sense of ownership, and determination to break through
- Openness to constructive feedback and the opinions and ideas of others
Our technologies
- PL: .NET Core
- DB: MongoDB, PostgreSQL
- Hosting in the AWS
- Elasticsearch cluster, indexes for several billion documents
- ELK (EFK) for logging, VM, Prometheus and Grafana for metrics and monitoring
Why joining Smartcat might be your best move so far
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan. - Innovating the $50 Billion-old industry
Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Ready to apply?
Apply to Smartcat
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise.
Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library.
More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.
Smartcat’s vision is to realise a world where there is equal access to innovations and ideas.
Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.
Mission
Your mission will be to maintain and improve existing functionality and develop new application parts. This position will be remote-based in Europe. Ideal locations include: Serbia, Armenia, Bulgaria, Georgia and Romania.
Outcomes
- Deliver value for our customers
- Improve the stability and observability of our product
- Develop parts of the application: design, refactoring, fixing bugs, and writing tests to maintain the quality and functionality of the product and libraries
- Review code and share knowledge with the team
Requirements
- Experience in .NET development and test coverage
- Knowledge of OOP principles and design patterns
- Experience with Database concurrency
- Upper-Intermediate English: both written and spoken
- A data-driven approach. Ability to justify decisions using concrete metrics
- Integrity and full commitment
- Growth mindset
- Readiness to work in an intense startup environment requiring extreme focus, a strong sense of ownership, and determination to break through
- Openness to constructive feedback and the opinions and ideas of others
Our technologies
- PL: .NET Core
- DB: MongoDB, PostgreSQL
- Hosting in the AWS
- Elasticsearch cluster, indexes for several billion documents
- ELK (EFK) for logging, VM, Prometheus and Grafana for metrics and monitoring
Why joining Smartcat might be your best move so far
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan. - Innovating the $50 Billion-old industry
Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Ready to apply?
Apply to Smartcat
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
As a AI Translation Engineer, you will be at the forefront of advancing our platform’s translation capabilities. Leveraging your expertise in machine learning including applied research, fine tuning, benchmarking, and inference optimization, you will deliver high-performance solutions that power critical features for our growing client base.
Requirements
- Evaluation engineering: Translates product features into measurable user use cases; selects a small set of reliable offline metrics; builds benchmarks and runs slice analysis across languages and domains; designs rubrics and reference-less MT evaluation for ambiguous cases; defines online metrics and guardrails, runs A/B tests and staged rollouts, and validates that offline gains translate into production impact while spotting metric loopholes and regressions
- Data fluency: Owns end-to-end dataset pipelines: multi-source ingestion → cleaning/validation → scalable multilingual datasets, with versioning and auditability
- Classical NLP foundations: Understands MT/search text normalization and core matching approaches (exact/fuzzy, typo tolerance, multi-word + overlap handling, tries/Aho–Corasick/inverted index basics), and applies them to improve preprocessing and retrieval
- LLM operations: Operates external LLM providers end-to-end: designs prompts for structured generation/evaluation; builds automated filters/validators; generates synthetic data at scale using self-consistency and multi-provider “consilium”; selects and routes across providers based on quality–latency–cost; and uses self-hosted models when helpful for quality analysis/judging and provider fine-tuning data prep
- Practical production engineering: Can write lightweight services/jobs when needed and ship them with structured logs, monitoring/alerts, reliability basics (retries, idempotency, fallbacks), and scalability considerations; collaborates effectively with Dev/Platform
Key Responsibilities
- Develop and improve benchmarks for translation problems
- Work with NER, word alignment, automatic translation quality scoring system, and other problems
- Set up infrastructure for self-hosted solutions
Our technologies
- ML/Backend: Python, C#, PyTorch, Transformers
- DB: MongoDB, PostgreSQL, Elasticsearch
- Messaging: Apache Kafka
- Cloud: Amazon AWS
- Monitoring: ELK, Prometheus, Grafana
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Ready to apply?
Apply to Smartcat
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
As a AI Translation Engineer, you will be at the forefront of advancing our platform’s translation capabilities. Leveraging your expertise in machine learning including applied research, fine tuning, benchmarking, and inference optimization, you will deliver high-performance solutions that power critical features for our growing client base.
Requirements
- Evaluation engineering: Translates product features into measurable user use cases; selects a small set of reliable offline metrics; builds benchmarks and runs slice analysis across languages and domains; designs rubrics and reference-less MT evaluation for ambiguous cases; defines online metrics and guardrails, runs A/B tests and staged rollouts, and validates that offline gains translate into production impact while spotting metric loopholes and regressions
- Data fluency: Owns end-to-end dataset pipelines: multi-source ingestion → cleaning/validation → scalable multilingual datasets, with versioning and auditability
- Classical NLP foundations: Understands MT/search text normalization and core matching approaches (exact/fuzzy, typo tolerance, multi-word + overlap handling, tries/Aho–Corasick/inverted index basics), and applies them to improve preprocessing and retrieval
- LLM operations: Operates external LLM providers end-to-end: designs prompts for structured generation/evaluation; builds automated filters/validators; generates synthetic data at scale using self-consistency and multi-provider “consilium”; selects and routes across providers based on quality–latency–cost; and uses self-hosted models when helpful for quality analysis/judging and provider fine-tuning data prep
- Practical production engineering: Can write lightweight services/jobs when needed and ship them with structured logs, monitoring/alerts, reliability basics (retries, idempotency, fallbacks), and scalability considerations; collaborates effectively with Dev/Platform
Key Responsibilities
- Develop and improve benchmarks for translation problems
- Work with NER, word alignment, automatic translation quality scoring system, and other problems
- Set up infrastructure for self-hosted solutions
Our technologies
- ML/Backend: Python, C#, PyTorch, Transformers
- DB: MongoDB, PostgreSQL, Elasticsearch
- Messaging: Apache Kafka
- Cloud: Amazon AWS
- Monitoring: ELK, Prometheus, Grafana
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Ready to apply?
Apply to Smartcat
Head of ML
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At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the world’s most robust and effective developer tools. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.
AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.
Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner without locking them into closed ecosystems. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.
We are looking for an experienced ML leader who has created products with an ML backbone, weaving together research, technical excellence, and strong product focus.
We are seeking a professional who excels in three key areas: technology, product vision, and business operations. This role involves extensive cooperation with products across the company – both AI-native and just integrating AI.
In this role, you will:
- Identify, prioritize, and champion high-impact AI projects that align with JetBrains' product strategy and deliver measurable business value.
- Lead a team of about 50 people across multiple AI initiatives, including hiring and developing team leads, ML engineers, and MLOps specialists.
- Set the technical direction for JetBrains’ ML roadmap, translating cutting-edge AI advancements into practical product innovations.
- Ensure projects deliver on commitments and create measurable value.
- Set technical standards, architectural direction, and best practices for ML development.
We’ll be happy to have you on our team if you have:
- The ability to balance long-term R&D with short-term product needs.
- A track record of shipping production ML systems that users actually use.
- Experience building business cases for technical projects.
- A deep understanding of modern ML infrastructure, LLMs, and AI tooling.
- Outstanding stakeholder management skills and are comfortable working with senior leaders.
- The ability to thrive in a fast-paced environment, effectively managing multiple projects simultaneously.
- Excellent management and communication skills.
- Attention to detail in everything you do.
We’d be especially thrilled if you have experience with:
- Distributed training of multi-billion parameter models.
- CI systems, workflow automation, and experiment tracking.
- The Kotlin programming language.
#LI-KP1 #LI-HYBRID
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Ready to apply?
Apply to JetBrains
Case Manager
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Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a dedicated Case Manager to join our team. If you thrive in a fast-paced environment, love solving supply chain challenges, and have a passion for exceptional customer service, this role is for you! Join our dynamic team and help drive efficiency, quality, and innovation in manufacturing. As a Case Manager, you will be part of a fast-moving team of technical professionals who solve supply chain problems for customized parts.
Responsibilities:
- Take actions to improve on time delivery, quality, and customer satisfaction.
- Track and monitor the progress of numerous customer orders and partner jobs.
- Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates.
- Apply first-hand technical knowledge (or leverage other subject matter experts) on manufacturing design and production to ensure jobs are delivered on time.
- Understand supplier capabilities and execute supplier oversight activities, which include frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions.
- Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve cases.
- Manage customer complaints that result in replacements for returned products.
- Report out on status, risk, and efforts to recover troubled orders and jobs.
- Document all case activity in the central database.
- Leverage company technology platforms and comply with the Quality Management System.
- Monitor the integrity of supplier quality metrics.
- Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction.
- Effectively communicate with all key stakeholders, including suppliers, customers, and leadership.
- Participate and provide input on initiatives to simplify and automate complex processes.
- Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures.
Qualifications:
- Prior project management, supply chain, and customer service experience are required.
- A minimum of 3 years of related experience, preferably in manufacturing or operations.
- A Bachelor of Science Degree in Supply Chain, Engineering, or a technical related field is preferred.
- Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.
- Capable of performing root cause analysis and identifying solutions to complex problems.
- A self-starter who can work independently and can drive actions to completion.
- Strong organizational skills and the ability to work in a dynamic environment.
- Able to multitask, meet deadlines, and support all supplier quality field activities.
- Strong communication skills (both oral and written) + ability to manage up and to the side.
- A Bachelor of Science Degree in Supply Chain, Engineering, or a technical related field is preferred.
- Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.
Personal qualities:
- Capable of performing root cause analysis and identifying solutions to complex problems.
- A self-starter who can work independently and can drive actions to completion.
- Strong organizational skills and the ability to work in a dynamic environment.
- Able to multitask, meet deadlines, and support all supplier quality field activities.
- Strong communication skills (both oral and written) + ability to manage up and to the side.
Language skills:
- English C1
Country of Location:
- Remote
Holiday calendar:
- USA holidays
Time Zone:
- Eastern Time - USA
Apply now and become part of our journey!
#LI-Remote
Ready to apply?
Apply to Xometry Europe
Customer Support Specialist
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Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Support Specialist who will strengthen our Operations and Customer Service team. The ultimate goal of this role is to manage customer inquiries efficiently, provide solutions to issues, and ensure a smooth experience for our clients throughout their interactions with Xometry.
Responsibilities
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Handle incoming customer calls, emails, and messages promptly and professionally.
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Solve customer issues directly or escalate to the relevant internal teams when necessary.
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Maintain accurate documentation in internal CRM and support systems.
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Track customer requests, follow up on pending issues, and ensure timely resolution.
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Collaborate with internal teams to support process improvements and problem-solving.
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Contribute to the continuous enhancement of customer service quality.
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Achieve results and meet service-level expectations despite challenges.
A Successful Candidate
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Primary requirement: Speaks fluently and conducts business correspondence (at level of B2 or higher) in English and German.
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At least 1 year of relevant experience in customer service, call center, or client-facing roles.
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Experience working with international clients, preferably UK customers, is a plus.
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Problem-solving skills and ability to handle unexpected situations.
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Willingness to work in a fast-growing business environment.
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Comfortable with digital tools and internal systems for managing customer interactions.
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Has a comfortable workplace with stable internet access and the ability to participate in conference calls (position is 100% home office).
Working Conditions
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Remote full-time job.
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Fixed monthly rate depending on career level.
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Annual bonus.
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Paid overtime possible if needed.
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Corporate laptop provided.
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Free corporate language courses (English).
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Service Agreement.
Team Spirit and Company Culture
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We work in an open, friendly, and trusting environment that welcomes initiative.
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Everyone in the Xometry team is ready to help and support in challenging times.
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We celebrate victories together and value each individual’s contribution.
Development Opportunities
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Fast-growing company with new tasks and challenges regularly.
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Opportunities to develop skills and progress in your career.
We Care
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Ongoing well-being activities for employees.
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Charity projects worldwide.
Flexibility
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Our speed and adaptability allow us to achieve outstanding results.
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Flexible processes and planning help us respond effectively to changing conditions.
Onboarding
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Well-structured onboarding plan for new employees combining process, technology, and systems training.
#LI-Remote
Ready to apply?
Apply to Xometry Europe
Head of Growth Marketing
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HEAD OF GROWTH MARKETING
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.
As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.
You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.
You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas.
- Be responsible for the execution of the Prophet system for your clients
- Building a Growth Forecast for your clients
- Building a Growth map using the Prophet System
- Data Analysis required for the Map
- Marketing calendar alignment and upkeep with clients
- The Daily Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it’s time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
- Responsible for the implementation of CTC’s Meta best practices
- Build campaigns using our structure and best practices
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring you are within a 5% Delta to the Forecast
- Ensuring daily alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophet system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every day of the week.
- Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement
- Contributing & collaborating in ideas and learning across teams
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
- Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
- You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.
ORIENTATION
- This role will be client-facing.
WHAT’S IN IT FOR ME?
SALARY RANGE
- First month: $2,000
- Second month: $4,000
- Third month (on average): $7,000 a month
- 1st Year Annual Range: $64,000-$76,000
- 2nd Year Annual Range: $100,000-$120,000
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
- My Commitment to You:
- You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Senior Ecommerce Growth Strategist
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SENIOR ECOMMERCE GROWTH STRATEGIST
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.
The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed.
You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas.
- Be responsible for the execution of the Prophet system for your clients
- Building a Growth Forecast for your clients
- Building a Growth map using the Prophet System
- Data Analysis required for the Map
- Marketing calendar alignment and upkeep with clients
- The Daily Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it’s time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
- Responsible for the implementation of CTC’s Meta best practices
- Build campaigns using our structure and best practices
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring you are within a 5% Delta to the Forecast
- Ensuring daily alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophet system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every day of the week.
- Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement
- Contributing & collaborating in ideas and learning across teams
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
- Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
- You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.
ORIENTATION
- This role will be client-facing.
WHAT’S IN IT FOR ME?
SALARY RANGE
- First month: $2,000
- Second month: $4,000
- Third month (on average): $7,000 a month
- 1st Year Annual Range: $64,000-$76,000
- 2nd Year Annual Range: $100,000-$120,000
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
- My Commitment to You:
- You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator