Why this role exists:

This role exists to manage and optimize game-related content and promotional activities within the online casino platform. It ensures accurate game setup, effective promotion execution, and alignment with client preferences and regulatory standards. The role also facilitates communication between game providers and clients to support a dynamic gaming experience.

What you’ll drive:

Game content and configuration management

• Manage game additions in line with strategic goals.
• Oversee visual updates to enhance user engagement.
• Customize game settings based on client preferences.

Promotions and provider coordination

• Enroll in network tournaments and secure exclusive tournaments.
• Coordinate participation in network and exclusive jackpots.
• Handle enrollment in provider promotions and negotiate exclusive deals.

Client and provider communication

• Communicate promotional opportunities to clients and foster provider-client relationships.
• Register agreed-upon promotions and address client requests for additional content.
• Maintain a comprehensive game release calendar for clients.

What makes you a GR8 fit:

Must-have

• Strong project management skills to coordinate multiple tasks and ensure timely completion.
• Effective negotiation skills for managing terms of tournaments, jackpots, and promotions.
• Strong written and verbal communication skills for interaction with clients and providers.
• Ability to conduct market research and analyze game features, trends, and client preferences.
• High attention to detail in managing game visuals, settings, and promotional agreements.
• Ability to build and maintain client relationships and provide tailored support.
• Ability to establish and manage relationships with game providers and support collaboration.

Nice-to-have

• Previous experience in a similar role.

Why this role exists:

This role exists to ensure our users never miss a second of the action. You’ll help us drive user retention and engagement by maintaining a flawless library of live video content and pitch animations, ensuring every event on our platform is powered by high-quality, real-time data.

What you’ll drive:

Content Mapping & Integration

• Own the mapping of live video streams and pitch animations to specific sports events on the platform.
• Expand the streaming database by proactively searching for and integrating alternative content sources.
• Ensure the accuracy of sports content by cross-referencing data with internal tracking systems.

Operational Monitoring & Quality Control

• Monitor sports content and data tracking in real-time to prevent service gaps.
• Identify and track non-working or incorrectly functioning broadcasts and animations.
• Maintain and update databases, ensuring all information is structured and easily accessible for other teams.

Technical Support & Provider Relations

• Partner with content providers to resolve technical streaming issues swiftly.
• Support clients by diagnosing and fixing video streaming disruptions.
• Communicate effectively with cross-functional teams to process requests and escalate critical bugs.

What makes you a GR8 fit:

Must-have:

• Sports Enthusiast: Solid knowledge of various sports, rules, and the structure of international leagues/tournaments.
• Data-Savvy: Ability to handle large volumes of data with high attention to detail and proficiency in Google Sheets/MS Excel.
• Technical Literacy: Confident PC user with an understanding of streaming platforms (YouTube, Twitch, etc.).
• Language: English at a B1 level or higher (capable of professional written communication), native Ukrainian or Russian.
• Adaptability: Ready to work in a fast-paced environment with a shift-based schedule (including morning and evening rotations).
• Problem Solver: Ability to quickly identify root causes of operational issues under pressure.

Nice-to-have:

• Previous experience in a support or monitoring role within the iGaming or Sportsbook industry.
• Advanced Excel skills (complex formulas and data visualization).
• Experience working with external B2B content providers.

Why this role exists:

This role exists to define and drive the overall product vision, strategy, and performance of the payment product portfolio. You’ll lead product direction, teams, and decision-making to ensure alignment with company strategy, financial goals, and customer needs.

What you’ll drive:

Product vision & strategy

• Set the product vision and overall product strategy in collaboration with executive leadership.
• Ensure alignment between product strategy, company goals, and long-term vision.
• Define development direction for major products and the company overall.
• Plan product development horizons for 12–24 months.

Product portfolio & lifecycle ownership

• Oversee the full product lifecycle from ideation to launch and retirement.
• Create and launch new major products, including cross-functional initiatives involving multiple departments.
• Optimize product portfolio performance and return on investment.
• Identify and mitigate risks related to product development and market changes.

Market, customers & positioning

• Conduct market and competitive analysis to identify trends, customer needs, and opportunities.
• Define and communicate product positioning and differentiation.
• Act as a customer advocate and incorporate customer feedback into product decisions.
• Build and maintain relationships with customers, partners, and regulators.

Leadership, teams & organization

• Lead, mentor, and develop the product management function.
• Manage product managers and leads; hire, grow, or restructure teams as needed.
• Allocate resources, set priorities, and balance responsibilities across teams and departments.
• Identify organizational gaps and take ownership of resolving them.

Cross-functional alignment & culture

• Collaborate with C-level executives and key stakeholders across the company.
• Ensure effective collaboration between product and other functions.
• Resolve cross-department challenges and balance ownership areas.
• Initiate and implement cultural and structural changes where needed.
• Provide regular reporting on product performance and key metrics.

What makes you a GR8 fit:

Must-have

• 5+ years of experience as a Product Manager, including 2+ years as a Lead Product Manager.
• Proven experience defining company-level product metrics and ownership across teams.
• Experience ensuring sustained growth of product metrics through launches and operational excellence.
• Ability to define long-term product vision and development plans (12–24 months).
• Experience contributing to company strategy together with other directors.
• Strong ownership of resource balance, risks, and cross-functional dependencies.
• Proven people leadership experience, including managing multiple PMs and developing senior leaders.

Why this role exists:

This role exists to execute and operationally manage learning and development initiatives. It supports the design, delivery, and evaluation of learning programs to ensure their quality and promote a continuous development culture. The role collaborates with internal stakeholders and external providers to ensure effective and timely delivery of learning initiatives and supports ongoing program improvements.

What you’ll drive:

L&D strategy execution & learning process support

• Support the execution of L&D strategies aligned with business and employee needs.
• Assist in implementing learning processes within the organization.
• Receive and manage training requests to support continuous learning culture.

Learning solutions delivery & program coordination

• Assist in the design and delivery of learning solutions and training content aligned with business objectives.
• Coordinate training events including scheduling, materials preparation, online venue management, and speaker coordination.
• Maintain records of learning programs including attendance, progress tracking, and assessments.

Stakeholder coordination & communication

• Assist in engaging employees, managers, and HR to deliver learning solutions.
• Support communication and guide employees in navigating learning solutions to ensure high participation.
• Support administration of contracts and relationships with external vendors and training providers.

Operational support & program improvement

• Collect and analyze participant feedback to evaluate program success and suggest improvements.
• Assist in implementing changes to learning initiatives based on evaluations, business needs, and trends.
• Monitor and execute defined L&D KPIs to ensure process quality.

What makes you a GR8 fit:

Must-have

• 2+ years of experience in L&D Specialist, L&D Project Manager, or Event Manager roles.
• Proven experience in implementing talent development initiatives and delivering L&D projects.
• Understanding of adult learning principles and instructional design basics.
• Experience in developing and managing training and development programs.
• Familiarity with learning management systems and educational technology tools.
• Ability to manage multiple tasks and prioritize effectively to meet deadlines.
• Ability to identify problems and risks and suggest solutions.
• Ability to collect, analyze, and report on training effectiveness metrics and feedback.
• Readiness to generate and interpret basic reports and dashboards.
• Strong written and verbal communication skills.
• Ability to collaborate with stakeholders including employees, managers, and external vendors.

Nice-to-have

• Experience in building and implementing L&D practices for remote teams.

Why this role exists:

This role exists to scale our market presence and drive high-quality lead generation. You’ll help us hit aggressive growth targets by owning the entire media lifecycle—from strategic channel selection to the final click and conversion.

What you’ll drive:

Strategy & Media Planning

• Own the end-to-end media strategy across Meta, LinkedIn, Google, and DSPs to ensure our brand is where our audience lives.
• Partner with the Marketing Manager to translate business goals into high-performing campaign structures and KPIs.
• Audit market trends and competitor movements to identify untapped opportunities in high-risk or niche B2B sectors.

Execution & Optimization

• Ship data-driven ad placements, managing significant budgets with a relentless focus on ROI and efficient fund allocation.
• Measure real-time performance using GA4 and platform analytics, pivoting strategies instantly when data reveals a bottleneck.
• Scale winning campaigns while ruthlessly cutting underperforming spend to maintain a lean, high-impact engine.

Analysis & Reporting

• Simplify complex datasets into actionable insights through regular performance reports that tell a story, not just list numbers.
• Negotiate with media vendors to secure premium placements and better rates, maximizing the impact of every dollar spent.

What makes you a GR8 fit:

Must-have:

• 4+ years of hands-on media buying experience (Agency background is a massive plus).
• You understand the long-tail conversion cycle and how to reach professional decision-makers.
• Deep technical mastery of Google Ads, LinkedIn Ads, and Meta Ads Manager.
• You’ve navigated the complexities of regulated or high-risk industries and know how to get ads approved where others fail.
• You don’t just "look" at data; you use GA4 and platform tools to drive 10% MoM improvements.
• Upper-intermediate or higher (you’ll be communicating across global markets).

Nice-to-have:

• Experience with DSPs and Programmatic buying.
• Creative copywriting skills for ad testing.
• Bachelor’s degree in Marketing or Advertising.

Why this role exists:

This role exists to design, develop, and maintain scalable .NET systems for Events Center, ensuring high performance, resilience, and alignment with business objectives while mentoring engineers and improving development practices.

What you’ll drive:

System design and architecture

• Design and implement scalable, resilient, and efficient software architectures using microservices, event-driven, and cloud-native approaches.

Development and code quality

• Write, test, and debug complex code for new and existing applications.
• Conduct code reviews to ensure quality, security, and adherence to best practices.
• Deliver production-ready code in a timely manner.

Mentorship and collaboration

• Provide guidance and mentoring junior engineers and team members.
• Collaborate with cross-functional teams, including product management, design, and operations, to align development efforts with business goals.

Continuous improvement and research

• Research and implement new technologies and methodologies to improve software performance and processes.
• Identify and resolving complex software issues and technical challenges.
• Drive continuous improvement in development practices.

Communication and documentation

• Create and maintaine comprehensive technical documentation.
• Communicate effectively with stakeholders, presenting technical concepts and project updates.

What makes you a GR8 fit:

Must-have

• Strong experience in designing scalable and resilient .NET systems (microservices, event-driven, cloud-native).
• Advanced C# skills, RESTful API development, asynchronous programming, and mastery of design/resilience patterns (DDD, CQRS, circuit breaker, etc.).
• Proficiency in SQL optimization, data modeling, indexing, and experience with relational and NoSQL databases.
• Hands-on experience with Kafka, high-load system optimization, caching, and distributed computing.
• Solid experience with CI/CD pipelines, Docker/Kubernetes, and infrastructure automation.
• Strong focus on testing (xUnit, NUnit), monitoring (Serilog, App Insights), and secure coding practices.
• Proven experience mentoring peers and driving technical decisions in Agile teams.
• Upper-Intermediate+ English, B2+ Ukrainian/Russian.

Nice-to-have

• Experience leading or managing software development projects.
• Familiarity with cloud platforms (Azure, AWS) and cloud-native service design.
• Experience improving software development practices and SDLC processes.

Why this role exists:

This role exists to transform complex internal operations into seamless, high-performance digital workflows. You’ll help us scale our operational efficiency by owning the end-to-end design of the tools that power our teams every day.

What you’ll drive:

Discovery & Decision Making

• Identify and audit pain points for internal users, turning frustration into empowering workflows.
• Validate design hypotheses through prototypes and direct feedback loops with internal stakeholders.
• Simplify complex business requirements into intuitive user flows without losing functional depth.

Design & Execution

• Ship elegant, scalable UI/UX solutions using Figma and established admin design patterns.
• Design detailed specifications, wireframes, and high-fidelity prototypes for engineering handoff.
• Refine data visualization components to make massive datasets readable and actionable.

Collaboration & Alignment

• Partner closely with Product Management and Engineering to align on technical feasibility and deadlines.
• Communicate the "why" behind your design choices, participating in active design critiques.
• Unblock development by providing clear edge-case documentation (empty states, errors, permissions).

What makes you a GR8 fit:

Must-have

• 3+ years of UI/UX experience specifically in Back-office, Admin panels, or Enterprise SaaS.
• Portfolio showing end-to-end flows for complex, data-heavy products (not just landing pages).
• Advanced Figma skills and a deep understanding of admin panel design patterns.
• Proven ability to ship products within technical constraints and iterate based on feedback.
• Intermediate+ English level and fluency in Ukrainian.
• Proactive ownership: You don't wait for a task; you find the friction and propose a fix.

Nice-to-have

• Experience with Design Systems for internal tools.
• Basic understanding of front-end constraints (how tables and forms are built).
• Experience in High-load systems.

Why this role exists:

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive:

Real-Time Detection & Monitoring

• Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
• Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.
• Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.

Risk Decisions & Execution

• Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.
• Drive verification requests for suspicious accounts to strictly validate player identities and block bad actors.
• Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.

Cross-team Collaboration & Process Improvement

• Partner with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.
• Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.
• Optimize our workflows by reporting bugs, clarifying rule logic, and suggesting improvements to our detection systems.

What makes you a GR8 fit:

Must-have

• 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
• Strong understanding of sports betting mechanics, odds logic, and common fraud schemes (e.g., arbitrage, value betting).
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
• Intermediate (B1+) English level to communicate clearly with cross-functional teams and maintain documentation.

Nice-to-have

• Experience working with BI tools (like Tableau) or handling large operational datasets.
• Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).
• Basic understanding of SQL for independent data validation.

Why this role exists:

This role exists to keep Private Entrepreneur (PE/FOP) accounting accurate, compliant, and scalable — while leading a team that can support growth across locations without chaos. You’ll own standards, controls, and operations so the business can move fast with confidence.

What you’ll work on:

You’ll lead the PE Hub team, ensure compliance and reporting quality, launch workflows for new locations, and continuously improve processes (including automation).

What you’ll drive:

Team leadership & performance

• Lead the PE Hub team: workload distribution, performance oversight, forecasting resource needs.
• Define KPIs and PDP metrics; build development plans and knowledge-sharing routines.

Compliance & regulatory excellence

• Ensure compliance with relevant laws and regulation changes across jurisdictions.
• Maintain team readiness through updates, internal guidance, and consistent standards.

Internal controls & service quality

• Implement and maintain strong internal controls over PE accounting operations.
• Provide a full spectrum of accounting services with accuracy and predictability.

Reporting

• Ensure accuracy and consistency of PE reporting approaches and outputs.

New locations & scaling

• Research new locations, set up workflows, and ensure documentation completeness and accuracy.
• Build scalable processes so expansion doesn’t break quality.

Process improvement & automation

• Continuously improve internal processes to enhance efficiency, accuracy, and compliance.
• Identify automation opportunities and optimize workflows inside tools/systems.

What makes you a GR8 fit:

Must-have

• 5+ years in accounting/reporting, including supervision of PE activities (FOP/PE).
• Strong knowledge of accounting principles, taxation, and PE-related regulations.
• Experience with internal controls and risk management in accounting/tax.
• Ability to manage audits (at least internal; external is a plus).
• Strong problem-solving under tight deadlines; high attention to detail.
• Experience improving processes and leveraging accounting systems/ERPs.
• English B1+; Ukrainian or Russian fluent.

Nice-to-have

• Experience supporting multiple jurisdictions / cross-border PE setups.

Why this role exists:

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive:

Real-Time Detection & Monitoring

• Validate live deposit and withdrawal activity using internal monitoring tools and anti-fraud alert systems.
• Detect and intercept suspicious transaction patterns, including carding, money laundering (AML), account takeover (ATO), and payment method abuse.
• Analyze player behavior at the cashier level to uncover organized fraud rings and sophisticated bonus abuse linked to payment schemes.

Risk Decisions & Execution

• Apply immediate risk mitigation actions, independently triggering transaction holds, account freezes, and payment method restrictions.
• Drive KYC and EDD (Enhanced Due Diligence) requests for suspicious accounts to strictly validate player identities and source of funds.
• Manage and resolve complex chargeback disputes and internal JSM tickets related to financial suspicions without compromising operational SLAs.

Cross-team Collaboration & Process Improvement

• Partner with Compliance, Payments, and Finance teams to conduct deep-dive investigations into financial anomalies and potential security breaches.
• Document audit-ready case notes and maintain accurate internal tracking tables for all anti-fraud and payment actions.
• Optimize workflows by reporting bugs in payment logic, clarifying risk rules, and suggesting improvements to automated velocity checks.

What makes you a GR8 fit:

Must-have

• 1+ year of hands-on experience in payments fraud, risk operations, or financial crime monitoring (preferably in iGaming or FinTech).
• Strong understanding of payment ecosystem mechanics, including credit card processing, e-wallets, and chargeback lifecycles.
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
• Intermediate (B1+) English level to communicate clearly with international payment partners and maintain documentation.
• Native Ukrainian or Russian. 

Nice-to-have

• Experience working with BI tools (like Tableau) or handling large transactional datasets.
• Familiarity with specialized fraud detection systems (e.g., SEON, Sift, or Accertify).
• Basic understanding of SQL for independent data validation and reporting.

Why this role exists:

This role exists to build and scale a high-quality Android experience for our core products. You’ll help us deliver fast, stable, and secure mobile solutions by owning architecture decisions, improving system resilience, and driving engineering excellence across the Android domain.

What you’ll drive:

Strategy & outcomes

• Own Android architecture decisions and long-term technical direction.
• Improve app performance, stability, and scalability.
• Drive adoption of modern Android practices (Compose, Coroutines, clean architecture).
• Identify and reduce technical debt in critical areas.
• Define and track key engineering quality metrics.

Discovery & decisions

• Translate product requirements into scalable technical solutions.
• Evaluate trade-offs between speed, quality, and complexity.
• Validate architecture approaches through prototypes and experiments.
• Contribute to system design across mobile and backend boundaries.

Delivery & execution

• Build and ship high-quality features end-to-end.
• Optimize networking, storage, and app performance.
• Ensure reliable background processing and lifecycle handling.
• Maintain clean, testable, and maintainable code.
• Improve CI/CD and release processes.

Stakeholder & cross-team collaboration

• Partner closely with Product, Design, and Backend teams.
• Align on API contracts and system behavior.
• Communicate technical decisions clearly to non-technical stakeholders.
• Contribute to engineering culture and standards.

Leadership & mentorship

• Mentor junior and middle engineers.
• Lead code reviews and knowledge sharing.
• Raise the bar for engineering quality and ownership.
• Help scale team practices as the product grows.

What makes you a GR8 fit

Must-have

• Strong experience with Android development (Kotlin).
• Deep understanding of Android SDK, app lifecycle, and system behavior.
• Hands-on experience with Jetpack Compose.
• Experience with modern Android stack (Coroutines, Flow).
• Solid understanding of architecture patterns (MVVM / MVI / Clean Architecture).
• Experience with networking (Retrofit, OkHttp) and API design.
• Strong knowledge of multithreading, concurrency, and performance optimization.

Nice-to-have

• Experience with large-scale or high-load mobile apps.
• Knowledge of security best practices (auth, encryption, data protection).
• Experience with CI/CD and DevOps practices.
• Familiarity with backend or cloud architecture.
• Experience with WebSocket or real-time data handling.
• Experience mentoring engineers or leading initiatives.

Why this role exists:

We are growing our AI team and are looking for a Senior AI / Generative AI Engineer to build and operate production-grade LLM-based systems across the platform.

This role focuses on applied Generative AI: internal AI automation, chatbots, AI assistants, and MCP-based services already used in production. You will work on top of an existing ML and data platform, building systems that are reliable, maintainable, and practical to operate.

This is a hands-on engineering role with end-to-end ownership. Not research. Not prompt-only.

What you’ll drive:

Technical Ownership

• Own LLM-based systems from design to production support.
• Design architectures for Generative AI systems (RAG, agents, tool/context serving).
• Make clear trade-offs between quality, latency, cost, and complexity.
• Set engineering standards for building and operating AI systems in production.
• Act as a technical reference point for applied GenAI.

Hands-on AI Engineering

• Build and maintain production LLM-powered systems.
• Develop chatbots and AI assistants with predictable behavior.
• Design and implement RAG pipelines (ingestion, embeddings, retrieval, generation).
• Implement agent-style workflows with tool/function calling.
• Build and integrate MCP servers or similar context/tool-serving components.
• Integrate AI systems with backend services and ML infrastructure.

Production & Reliability

• Design evaluation frameworks for LLM outputs.
• Monitor LLM behavior, system health, and costs in production.
• Address performance, scalability, and operational issues.
• Handle production incidents and contribute to long-term fixes.
• Design systems with failure modes, fallbacks, and graceful degradation.

What makes you a GR8 fit

Must-have

• Strong software engineering background.
• Proven experience building LLM-based systems in production.
• Hands-on experience with: LLMs and RAG architectures, Chatbots or conversational AI systems, Tool/function calling and agent-style patterns.
• Experience with context or tool-serving systems (MCP or similar).
• Experience integrating AI into real-time production products.
• Understanding of performance, scalability, and cost trade-offs.
• Cloud experience (preferably AWS).
• Strong engineering fundamentals (testing, debugging, reviews, observability).

Nice-to-have

• Multi-agent or workflow-based systems.
• Fine-tuning or adapting open-source LLMs.
• ML platforms / MLOps background.
• Experience operating latency- or cost-sensitive systems.
• Production incident ownership in AI systems.

Tech Stack:

• Languages: Python, SQL.
• LLMs: Amazon Bedrock, OpenAI, Anthropic, open-source models.
• Frameworks: LangChain, LangGraph, Pydantic, Langfuse.
• RAG: Embeddings, Qdrant / FAISS / OpenSearch / pgvector.
• Cloud: AWS (ECS / EKS / Lambda, S3, OpenSearch).
• DevOps: Docker, Git, CI/CD.

Why this role exists:

This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.

What you’ll drive:

Client configuration and setup

• Intake, clarify, and prioritise configuration change requests from clients and internal teams.
• Translate business constraints into executable configurations across payment methods and MIDs.
• Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.

Validation, launch, and support

• Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.
• Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.
• Provide L3 support, investigate incidents, and resolve configuration-related issues.

Observability, processes, and ownership

• Analyse logs and transactions using observability tools to ensure configuration stability.
• Define monitoring dashboards and alerts for approval rates, errors, and provider performance.
• Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.

What makes you a GR8 fit:

Must-have

• Minimum 2+ years of experience in payment integrations configurations or similar roles.
• Experience in configurations, QA, or Business Analysis within payments or fintech.
• Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
• Hands-on experience with REST clients and API contract validation.
• Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
• Experience with webhooks/callbacks verification and troubleshooting.
• Experience with Git/GitLab for configuration versioning and change control.
• Basic understanding of CI/CD processes.
• Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
• Knowledge of 3DS/SCA flows and MID management.
• Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
• Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
• Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.

Nice-to-have

• Experience in iGaming industry.

Why this role exists:

We are seeking a highly strategic and commercially driven Head of Turnkey Platform to lead a core business unit responsible for all-in-one iGaming platform solution to B2B operators. This role combines full business ownership, product leadership, and operational excellence, ensuring our turnkey offering delivers a best-in-class, competitive advantage to our partners. The successful candidate will bring deep expertise in the iGaming ecosystem, a strong commercial mindset, and a holistic understanding of both player behavior and operator needs.

What you’ll drive:

Strategy & Outcomes

• Own the P&L of the Turnkey Business Unit, driving aggressive yet sustainable revenue growth and margin profitability.
• Define and execute a clear, competitive strategic vision for the turnkey offering, translating market insights into actionable business goals.
• Measure success through clear KPIs focused on operator retention, product performance, and business unit profitability.

 Discovery & Decisions

• Validate product innovation and ecosystem components (PAM, Payments, CRM) to ensure they deliver actual competitive advantage to our B2B partners.
• Simplify the complex turnkey product roadmap, prioritizing features that directly improve player acquisition, retention, and monetization.
• Align content providers and third-party integrations (excluding games) to optimize operator P&L drivers and user experience.

Delivery & Execution

• Scale efficient and stable operational processes across the entire turnkey platform architecture to support massive high-load traffic.
• Launch competitive Front-end, Apps, and CMS tools that enhance end-user engagement and operator conversion funnels.
• Optimize payments orchestration and KYC/compliance tool integrations to reduce friction and improve operator economics.

People & Leadership

• Build and mentor a robust multi-functional leadership team across Product Management, Operations, Partnerships, Payments, and Risk/Antifraud.
• Unblock cross-functional dependencies between IT, Marketing, Sales, and other GR8 business units to maximize turnkey platform value.
• Partner with the Sales team on high-level commercial negotiations, ensuring third-party agreements and operator deals contribute positively to the unit’s P&L.

What makes you a GR8 fit:

Must-have

• A successful track record in a senior iGaming leadership role with explicit P&L ownership of a B2B platform solution (5+ years).
• Experience managing large, complex, cross-functional teams (100+ employees).
• Deep technical and product knowledge across the entire iGaming platform stack (PAM, CRM, Payments, Bonus engines).
• Strong data-driven decision-making ability with a comprehensive understanding of player segmentation and operator operations.
• The rare ability to switch between high-level strategic thinking and hands-on execution.
• Excellent stakeholder management and cross-functional leadership skills.
• Strong negotiation and partnership management capabilities.
• Ability for business trips to Cyprus.

Nice-to-have

• An entrepreneurial background or experience scaling a product in a high-growth environment.
• Strong connections within the global iGaming content provider and aggregation models ecosystem.

Why this role exists:

This role exists to ensure our operating activities never stop by procuring essential IT goods, licenses, and services. You’ll help us maintain business continuity by managing the full procurement lifecycle with a focus on cost-effectiveness and efficiency.

What you’ll drive:

Strategy & Execution

• Implementing procurement strategies for IT-related goods and services.
• Processing and tracking purchase orders, applications for payments, invoices, and receipts.
• Carrying out sourcing, evaluation, and selection of vendors for IT licenses and domains.
• Maintaining accurate records and databases of all IT equipment, licenses, and internet services.
• Processing applications for compensation of small IT equipment purchased by employees independently.

Domain & Asset Ownership

• Managing all company domains, including purchasing, renewal, and settings configuration.
• Controlling domain balances and managing associated risks or contact info changes.
• Ensuring compliance with organizational policies throughout the procurement process.
• Maintaining a "ready-to-action" inventory of laptops and other IT-related items.

Commercials & Optimization

• Negotiating pricing, terms, and contracts with vendors to ensure best value.
• Constantly searching for savings through unused seats, payment term changes, or volume consolidation.
• Handling vendor management, including relationship building and issue resolution.
• Collaborating with the Finance department to ensure budget adherence and cost control.

What makes you a GR8 fit:

• Proven experience in IT procurement (preferably in a tech-driven organization).
• Experience with 1C or other ERP systems.
• Upper-Intermediate English and fluent Ukrainian or Russian.
• Bachelor's degree in Business Administration, Supply Chain Management, Finance, IT, or a related field.
• Strong negotiation skills and ability to build effective vendor relationships.
• Knowledge of IT equipment/services (licenses, laptops, internet products).
• Proficiency in using procurement software and tools.
• Detail-oriented and self-organized with the ability to prioritize tasks.
• Certification in procurement or supply chain management.
• Understanding of contract management and legal aspects of procurement.

Why this role exists:

This role of Chief Product Officer exists to transform market opportunity into a market-leading product ecosystem, directly impacting B2B operator success and the end-player experience. You’ll help us achieve sustainable revenue growth and market share by owning the product strategy for our Turnkey Solution and managing the overarching product portfolio from vision to high-impact execution.

What you’ll drive:

Product Strategy & Leadership

• Define and execute the company’s product vision, roadmap, and long-term strategy.
• Translate business goals into clear product priorities and measurable outcomes.
• Lead strategic initiatives across multiple product lines or platforms.

Execution & Delivery

• Oversee product discovery and delivery across teams to ensure timely, high-quality releases.
• Drive data-informed decision-making using customer insights, analytics, and market research.
• Ensure strong product lifecycle management from ideation to sunset.

People & Organization

• Lead, mentor, and scale Product Managers and Head of Products.
• Establish best-in-class product processes, rituals, and governance.
• Foster a strong product culture focused on ownership, impact, and continuous improvement.

Stakeholder Management

• Partner with Engineering, Design, Marketing, Sales, and Operations leadership.
• Act as a key escalation point for product risks, trade-offs, and prioritization conflicts.
• Communicate product strategy and progress to executive leadership and stakeholders.

Operational Excellence

• Improve product planning, roadmap clarity, and execution predictability.
• Support budgeting, resource allocation, and product performance reviews.

What makes you a GR8 fit:

Must-have

• 5+ years of experience in Product Management, including senior leadership roles.
• Proven track record of delivering complex, scalable digital products.
• Experience managing and growing high-performing product teams.
• Strong strategic thinking combined with hands-on execution skills.
• Excellent stakeholder management and communication abilities.
• Deep understanding of Agile / Lean product development.
• Experience in B2B / B2C iGaming  Platform products.
• Ability for business trips or relocation to Cyprus.

Nice-to-have

• Prior experience working with executive leadership or board-level stakeholders.
• Background in data-driven product organizations.
• Experience scaling products in high-growth environments.

Why this role exists:

We are looking for an Engineering Manager to lead engineering teams within the Sports Business Unit, responsible for delivering all sports betting content and functionality for our B2B platform. The Sports BU owns end-to-end development of sports-related capabilities, including trading, feeds, risk management, mathematical models, odds services, and sportsbook content. This role combines people leadership, technical delivery ownership, and cross-functional collaboration with Product, Trading, and Platform teams to ensure scalable, reliable, and high-performance sportsbook solutions.

What you’ll drive:

Team management & people development

• Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
• Address and resolve any conflicts or issues within the team promptly.
• Foster a collaborative environment where team members feel comfortable voicing their concerns.
• Provide training and development opportunities for team members to enhance their skills.
• Organize workshops, seminars, and other learning activities to keep the team updated with the latest technologies and best practices.

Project planning & delivery management

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including timelines and resource allocation.
• Efficiently allocate resources to meet project demands and balance team workloads.
• Manage team schedules, including handling time-off requests and ensuring adequate coverage.

Quality assurance & technical governance

• Implement and enforce quality assurance processes and standards within the team.
• Ensure thorough testing and validation of deliverables before release.
• Review and approve technical designs, architecture, and code to maintain high-quality standards and ensure consistency.
• Ensure proper documentation of technical designs, system architecture, and code.
• Maintain comprehensive documentation for future reference and knowledge sharing.

Process improvement & best practices

• Continuously seek ways to improve quality and efficiency in development processes.
• Promote agile methodologies and other best practices for software development.
• Identify areas for improvement in team processes and workflows. Implement changes to enhance efficiency, productivity, and quality.
• Promote the adoption of best practices in software development, including agile methodologies and lean processes.
• Track and analyze key performance metrics to identify trends and opportunities for improvement.

Communication & stakeholder management

• Act as the primary point of contact between the team and upper management, as well as other departments.
• Facilitate effective communication and collaboration within the team and across the organization.
• Report on team progress, challenges, and successes to stakeholders and management.
• Ensure transparency and alignment between team efforts and business goals.

What makes you a GR8 fit:

Must-have

• Experience in the betting / trading domain.
• Strong experience with C# / .NET in building scalable, high-load backend systems.
• Experience designing distributed systems and microservices architectures.
• Solid knowledge of event-driven architecture and messaging systems (Kafka or similar).
• Strong expertise in databases (SQL + NoSQL), including performance tuning and scaling.
• Experience with CI/CD, Docker, and Kubernetes.
• Ability to make architectural decisions and take ownership end-to-end.
• Experience operating high-availability, low-latency systems.

Nice-to-have

• Experience with Orleans, MongoDB, RabbitMQ, Elasticsearch, Aerospike.
• Experience with AWS or other cloud platforms.
• Familiarity with observability tools (APM, logging, tracing).
• Understanding of FinOps / cloud cost optimization.
• Previous experience mentoring or leading engineers.

Why this role exists:

We are looking for an Engineering Manager to lead engineering teams within the Sports Business Unit, responsible for delivering all sports betting content and functionality for our B2B platform. The Sports BU owns end-to-end development of sports-related capabilities, including trading, feeds, risk management, mathematical models, odds services, and sportsbook content. This role combines people leadership, technical delivery ownership, and cross-functional collaboration with Product, Trading, and Platform teams to ensure scalable, reliable, and high-performance sportsbook solutions.

What you’ll drive:

Team management & people development

• Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
• Address and resolve any conflicts or issues within the team promptly.
• Foster a collaborative environment where team members feel comfortable voicing their concerns.
• Provide training and development opportunities for team members to enhance their skills.
• Organize workshops, seminars, and other learning activities to keep the team updated with the latest technologies and best practices.

Project planning & delivery management

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including timelines and resource allocation.
• Efficiently allocate resources to meet project demands and balance team workloads.
• Manage team schedules, including handling time-off requests and ensuring adequate coverage.

Quality assurance & technical governance

• Implement and enforce quality assurance processes and standards within the team.
• Ensure thorough testing and validation of deliverables before release.
• Review and approve technical designs, architecture, and code to maintain high-quality standards and ensure consistency.
• Ensure proper documentation of technical designs, system architecture, and code.
• Maintain comprehensive documentation for future reference and knowledge sharing.

Process improvement & best practices

• Continuously seek ways to improve quality and efficiency in development processes.
• Promote agile methodologies and other best practices for software development.
• Identify areas for improvement in team processes and workflows. Implement changes to enhance efficiency, productivity, and quality.
• Promote the adoption of best practices in software development, including agile methodologies and lean processes.
• Track and analyze key performance metrics to identify trends and opportunities for improvement.

Communication & stakeholder management

• Act as the primary point of contact between the team and upper management, as well as other departments.
• Facilitate effective communication and collaboration within the team and across the organization.
• Report on team progress, challenges, and successes to stakeholders and management.
• Ensure transparency and alignment between team efforts and business goals.

What makes you a GR8 fit:

Must-have

• Experience in the betting / trading domain.
• Strong experience with C# / .NET in building scalable, high-load backend systems.
• Experience designing distributed systems and microservices architectures.
• Solid knowledge of event-driven architecture and messaging systems (Kafka or similar).
• Strong expertise in databases (SQL + NoSQL), including performance tuning and scaling.
• Experience with CI/CD, Docker, and Kubernetes.
• Ability to make architectural decisions and take ownership end-to-end.
• Experience operating high-availability, low-latency systems.

Nice-to-have

• Experience with Orleans, MongoDB, RabbitMQ, Elasticsearch, Aerospike.
• Experience with AWS or other cloud platforms.
• Familiarity with observability tools (APM, logging, tracing).
• Understanding of FinOps / cloud cost optimization.
• Previous experience mentoring or leading engineers.

Why this role exists:

This role exists to turn customers into long-term champions — through a clear lifecycle framework, strong governance, and a team that knows how to win relationships at scale. You’ll own how we onboard, grow, retain, and re-activate accounts — and how we show measurable customer value across the journey.

What you’ll work on:

You’ll lead the Account Management function and build a consistent customer lifecycle engine: onboarding → adoption → success tracking → expansion → retention → win-back. Your focus: structure + execution + client trust.

What you’ll drive:

Customer lifecycle system

• Build and run a customer lifecycle management framework: onboarding, satisfaction measurement, upsell/expansion, retention, win-back.
• Document and continuously improve customer journeys, key touchpoints, and success moments.
• Introduce account segmentation and resource allocation logic (where we invest time and why).

Programs, policies, and performance

• Build onboarding and account development programs that scale across geos and brands.
• Define Customer Success/Account Management policies, playbooks, and operating cadence.
• Implement satisfaction tools and loyalty initiatives (and make the data actually actionable).

Governance & escalation

• Run business reviews and enforce internal SLAs with clear escalation mechanisms.
• Be the internal “Voice of Customer” — and translate client reality into product/process priorities.

Revenue & leadership

• Define sales targets with leadership; contribute to revenue planning and forecasting.
• Drive training, internal collaboration, and executive engagement on key accounts.
• Contribute to cross-functional initiatives as part of the broader leadership team.

What makes you a GR8 fit:

Must-have

• 3+ years of leadership/management experience in Account Management / Customer Success / Commercial operations.
• Strong track record in B2B (iGaming/gambling, IT, telco, finance, business services are relevant).
• Proven ability to build lifecycle frameworks and processes — and make teams follow them.
• Excellent communication + high EQ: you can handle exec rooms and messy escalations.
• Advanced English + Russian.
• Calm under pressure, strong execution, and serious attention to detail.

Why this role exists:

This role exists to build and scale a seamless, efficient, and human-centered office environment across locations. You’ll help us create a workspace where teams can do their best work — by owning office operations, enabling hybrid work, and ensuring our infrastructure, vendors, and internal services run smoothly at scale.

What you’ll drive:

Strategy & outcomes

• Define and evolve a company-wide workplace strategy across multiple offices and hybrid setup.
• Align workplace operations with business goals, growth plans, and expansion strategy.
• Own budget planning, forecasting, and cost optimization across all locations.
• Establish and track KPIs for operational excellence and employee experience.
• Design scalable standards, policies, and systems for all current and future offices.

• Own end-to-end office operations across multiple locations.
• Lead office launches in new locations, from vendor sourcing and negotiations to setup and go-live.
• Ensure reliable, high-quality day-to-day operations across all workplaces.
• Manage vendors, contracts, procurement, and service delivery at scale.
• Oversee travel operations and company-wide mobility support.
• Build and continuously improve administrative processes, tools, and systems.

Stakeholder & cross-team collaboration

• Partner closely with HR, IT, Security, and Finance to ensure aligned workplace operations.
• Act as the company-wide owner of workplace-related topics.
• Support leadership with insights, reporting, and recommendations.
• Ensure clear, consistent communication across offices and locations.

• Build, lead, and scale a distributed office/admin team across locations.
• Define team structure, roles, and ways of working.
• Set goals, track performance, and drive accountability.
• Foster a culture of ownership, operational excellence, and continuous improvement.
• Support growth and development of team members.

• Analyze office usage, employee needs, and workplace data to inform decisions.
• Evaluate and implement tools and systems (desk booking, attendance, travel, etc.).
• Identify gaps, inefficiencies, and opportunities for standardization and scaling.
• Make data-informed decisions on locations, vendors, and operational models.

What makes you a GR8 fit:

Must-have

• 5+ years in Office Administration / Operations, including leadership experience. 
• Proven experience managing office operations at scale (multi-location is a plus). 
• Strong vendor management and contract negotiation skills. 
• Experience with budgeting, forecasting, and cost control. 
• Ability to work cross-functionally and influence stakeholders. 
• Strong organizational skills and ability to handle competing priorities. 
• Fluent English (for cross-team communication). 

Nice-to-have

• Experience in tech/product companies. 
• Familiarity with workplace tools (desk booking, attendance, travel systems). 
• Experience building or scaling hybrid work environments. 
• Background in compliance, policies, or workplace standards. 

Why this role exists:

This role exists to build and scale a seamless, efficient, and human-centered office environment across locations. You’ll help us create a workspace where teams can do their best work — by owning office operations, enabling hybrid work, and ensuring our infrastructure, vendors, and internal services run smoothly at scale.

What you’ll drive:

Strategy & outcomes

• Define and evolve a company-wide workplace strategy across multiple offices and hybrid setup.
• Align workplace operations with business goals, growth plans, and expansion strategy.
• Own budget planning, forecasting, and cost optimization across all locations.
• Establish and track KPIs for operational excellence and employee experience.
• Design scalable standards, policies, and systems for all current and future offices.

• Own end-to-end office operations across multiple locations.
• Lead office launches in new locations, from vendor sourcing and negotiations to setup and go-live.
• Ensure reliable, high-quality day-to-day operations across all workplaces.
• Manage vendors, contracts, procurement, and service delivery at scale.
• Oversee travel operations and company-wide mobility support.
• Build and continuously improve administrative processes, tools, and systems.

Stakeholder & cross-team collaboration

• Partner closely with HR, IT, Security, and Finance to ensure aligned workplace operations.
• Act as the company-wide owner of workplace-related topics.
• Support leadership with insights, reporting, and recommendations.
• Ensure clear, consistent communication across offices and locations.

• Build, lead, and scale a distributed office/admin team across locations.
• Define team structure, roles, and ways of working.
• Set goals, track performance, and drive accountability.
• Foster a culture of ownership, operational excellence, and continuous improvement.
• Support growth and development of team members.

• Analyze office usage, employee needs, and workplace data to inform decisions.
• Evaluate and implement tools and systems (desk booking, attendance, travel, etc.).
• Identify gaps, inefficiencies, and opportunities for standardization and scaling.
• Make data-informed decisions on locations, vendors, and operational models.

What makes you a GR8 fit:

Must-have

• 5+ years in Office Administration / Operations, including leadership experience. 
• Proven experience managing office operations at scale (multi-location is a plus). 
• Strong vendor management and contract negotiation skills. 
• Experience with budgeting, forecasting, and cost control. 
• Ability to work cross-functionally and influence stakeholders. 
• Strong organizational skills and ability to handle competing priorities. 
• Fluent English (for cross-team communication). 

Nice-to-have

• Experience in tech/product companies. 
• Familiarity with workplace tools (desk booking, attendance, travel systems). 
• Experience building or scaling hybrid work environments. 
• Background in compliance, policies, or workplace standards. 

What you’ll drive:

Strategy & outcomes

• Analyse PSP APIs, payment flows, and system behaviour to identify improvement areas.
• Identify opportunities to optimise integrations, routing logic, and transaction flows.
• Contribute to the payments roadmap with a focus on integrations and scalability.

Discovery & decisions

• Collaborate with stakeholders to understand business needs and integration requirements.
• Translate PSP APIs and payment logic into clear, structured specifications for engineering.
• Analyse product features and integration KPIs to identify risks and optimisation opportunities.
• Use customer feedback and data insights to validate and refine solutions.
• Conduct market and competitor analysis to support product decisions.

Delivery & execution

• Own functional and non-functional requirements (user stories, acceptance criteria, flows).
• Partner with engineering, design, and QA to deliver and iterate on payment integrations.

Integrations & data

• Map and analyse APIs, PSP integrations, and data structures.
• Define and ensure reliable data exchange across systems.
• Identify and mitigate risks in integration flows, edge cases, and failures.

Stakeholder & communication

• Act as the bridge between business and technical teams, ensuring alignment on priorities and delivery.
• Create and maintain clear documentation (Vision & Scope, BRDs, SRS, user guides).
• Visualise workflows using BPMN, UML, or similar frameworks.

What makes you a GR8 fit:

• 3+ years of experience as a Business Analyst or Systems Analyst, including hands-on PSP integrations.
• Strong understanding of APIs, integration patterns, and data mapping.
• Experience working with payment flows (deposits, withdrawals, routing, retries).
• Solid knowledge of SDLC and Agile methodologies.
• Ability to structure complex integration logic into clear, actionable requirements.
• Strong communication skills and ability to work across technical and business teams.
• Experience contributing to product decisions, roadmap, or prioritisation.
• Experience defining and analysing product or integration KPIs.
• Strong skills in process modelling (BPMN, UML, SIPOC, Value Stream Mapping).
• Experience with Jira, Confluence, Miro, Lucidchart, or Figma.
• Professional English (written and spoken), fluency in Ukrainian or Russian.

Why this role exists:

This role exists to bridge the gap between ambitious business goals and high-performance engineering reality. You’ll help us scale our technical ecosystem by taking full ownership of architectural blueprints, governance standards, and the long-term stability of our distributed systems.

What you’ll drive:

Strategy & Architecture Design

• Define and evangelize technology principles that balance short-term delivery with long-term system vitality.
• Architect distributed systems using Domain-Driven Design (DDD), CQRS, and Event-Driven Architecture (EDA).
• Select and validate the right tools—from Kafka streams to NoSQL stores—to solve specific scale bottlenecks.

Resilience & Governance

• Design for failure by implementing patterns like Circuit Breaker, Bulkhead, and advanced Rate-limiting.
• Establish governance frameworks that unblock developers rather than slowing them down with bureaucracy.
• Optimize data strategies, including sharding, replication, and performance tuning for SQL/NoSQL databases under heavy load.

Delivery & Cloud Evolution

• Build scalable infrastructure using Kubernetes, Docker, and Infrastructure as Code (Terraform/Ansible).
• Modernize CI/CD pipelines to ensure automated, secure, and rapid deployments.
• Drive FinOps initiatives to ensure our cloud architecture is as cost-efficient as it is performant.

Technical Leadership

• Unblock engineering teams by breaking down complex problems into clear, documented architectural blueprints.
• Lead architecture reviews and mentor senior engineers to foster a culture of technical excellence.

What makes you a GR8 fit:

Must-have

• 5+ years in senior/lead engineering roles with a proven track record in Microservices, EDA, and DDD.
• Deep understanding of CAP theorem, ACID properties, and implementing fault-tolerance patterns.
• Hands-on mastery of AWS or Azure, including Kubernetes, Docker, and Terraform (IaC).
• Expert-level SQL/NoSQL knowledge, including database sharding, replication, and query optimization.
• Proficiency in Kafka (architecture, stream processing, and optimization for reliability).
• Master’s degree in Computer Science or a related technical field.

Nice-to-have

• Understanding of IAM, PKI, and building secure VPC/Hybrid cloud environments.
• Experience with GitLab CI/GitHub Actions and optimizing cloud infrastructure costs.
• Designing monitoring strategies using APM tools and logging frameworks for full system visibility.
• Proven ability to migrate monoliths to cloud-native architectures without downtime.
• Experience in technical mentoring, code reviews, and driving engineering excellence across teams.

Can't find a vacancy that fits you?
Fill in your resume, and we will contact you if we find something suitable.