Your role
Dialpad’s AI Engineering organization is responsible for building and maintaining customer-facing AI features at scale across all of our cloud-native products and services. Every day, millions of users worldwide leverage our technology to communicate effectively and efficiently.

Dialpad's Agentic Runtime team owns the infrastructure and execution engine that runs AI agents at scale across Dialpad's core product modalities — including voice, messaging, video, and digital engagement. From multi-step task orchestration and tool execution to real-time context management and agent memory, our team builds the foundational platform that powers Dialpad's next-generation intelligent, autonomous experiences. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, QA Specialists, and Engineers specializing in Distributed Systems, ML Infrastructure, and Platform Engineering.

This position reports to the Engineering Manager, who is based in Kitchener, CA, and has the opportunity to be based in our Buenos Aires, Argentina office.

What you’ll do

• Contribute to the design, development, and maintenance of agentic runtime systems, including agent orchestration, tool execution pipelines, and multi-step reasoning loops.
• Build and optimize core runtime components, including task planners, action dispatchers, memory managers, and context window management systems.
• Work on agent coordination techniques, including dynamic tool selection, parallel agent execution, state management, and result aggregation across multi-agent workflows.
• Maintain and enhance highly scalable agentic platforms with a focus on low-latency execution, cost efficiency, and deterministic behavior.
• Ensure high availability, reliability, and fault tolerance in agent runtime services, including graceful degradation when LLM or tool calls fail.
• Collaborate with cross-functional teams — including ML researchers, product, and platform engineers — to translate agentic product requirements into robust runtime infrastructure.
• Develop and optimize real-time distributed systems, microservices, and event-driven architectures powering agentic task execution.
• Design and implement sandboxed execution environments for safe agent use of tools, code execution, and external API calls.
• Implement and maintain monitoring, alerting, and performance metrics covering agent run success rates, token consumption, latency, and cost attribution.
• Evaluate and integrate emerging agentic frameworks, LLM APIs, and tooling ecosystems to continuously improve platform capabilities.
• Write clean, modular, and well-tested code while following best engineering practices in a rapidly evolving problem space.
• Participate in code reviews to ensure the quality, maintainability, and scalability of runtime components.
• Provide mentorship and technical guidance to junior engineers navigating the unique challenges of agentic systems.

Skills you’ll bring

• 3–6 years of experience in distributed systems, platform engineering, or ML infrastructure, with exposure to LLM-based or agentic systems strongly preferred.
• Strong understanding of agent architectures, including ReAct, plan-and-execute, and multi-agent coordination patterns.
• Deep knowledge of context management, prompt lifecycle, tool-call protocols (e.g., function calling, MCP), and agent memory strategies (short-term, episodic, and long-term).
• Experience integrating and managing external tool ecosystems, including web search, code interpreters, databases, and third-party APIs.
• Familiarity with retrieval-augmented generation (RAG) and how retrieval fits into broader agentic pipelines.
• Understanding of LLM output reliability challenges — hallucination, non-determinism, and retry/fallback strategies at runtime.
• Proficiency in Go and Python 3 (experience with Rust or TypeScript is a plus).
• Strong understanding of distributed systems, microservices, and event-driven architectures suited to long-running agent tasks.
• Passion for real-time performance optimization, including streaming responses, async execution, and parallel tool invocation.
• Experience with API design using OpenAPI, Swagger, or equivalent, with an eye toward agentic interaction patterns.
• Knowledge of gRPC or equivalent RPC protocols for inter-service communication within agent runtimes.
• Experience with Docker and Kubernetes, including managing long-running or stateful agent workloads in containerized environments.
• Familiarity with cloud platforms (GCP preferred, AWS/Azure optional), including managed services relevant to agentic workloads such as queuing, secrets management, and compute autoscaling.
• Hands-on experience with Infrastructure as Code tools like Terraform or Ansible.
• Knowledge of CI/CD frameworks and continuous delivery practices, with comfort shipping infrastructure in a fast-moving research-adjacent environment.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer to join our team!

What You'll Do:

You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.

The Right Fit:

• 7+ years of OOP (Java, Rust, C++, C#, etc)  in an enterprise environment (personal project work not included)
• Experience building large scale software systems running on thousands of servers
• Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
• Exhibits curiosity and seeks to understand before offering solutions
• Applies analytical thinking to ambiguous problems

Bonus points for:

• Proficiency in Java or Rust
• Experience building and interpreting models, dashboards, or reports
• Familiarity with hard drive performance
• Understanding of Linux internals and file systems

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer - Storage Platform to join our team!

What You'll Do:

You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.

The Right Fit:

• 7+ years of OOP (Java, Rust, C++, C#, etc)  in an enterprise environment (personal project work not included)
• Experience building large scale software systems running on thousands of servers
• Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
• Exhibits curiosity and seeks to understand before offering solutions
• Applies analytical thinking to ambiguous problems

Bonus points for:

• Proficiency in Java or Rust
• Experience building and interpreting models, dashboards, or reports
• Familiarity with hard drive performance
• Understanding of Linux internals and file systems

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

As part of Fireblocks, Dynamic represents the next evolution of non-custodial wallet infrastructure. Dynamic is Fireblocks’ embedded wallet platform, purpose-built for developers who want to bring crypto and stablecoin experiences into modern applications without complexity. Together, Fireblocks and Dynamic are building the most complete, secure, and developer-friendly wallet infrastructure in the industry by combining institutional-grade security with consumer-grade experiences.

About the Team

Dynamic was founded in 2021 with a simple vision: every app and website will have a wallet component. That vision is rapidly becoming reality. Wallets are no longer limited to crypto-native products, they are becoming foundational infrastructure for payroll, remittances, and global payments. Dynamic powers wallet-based experiences for leading crypto and fintech teams including Kraken, zerohash, Magic Eden, and more.

Dynamic builds and maintains developer-first SDKs that enable teams to seamlessly integrate embedded wallet functionality directly into their applications. These embedded wallets allow end users to create, manage, and use wallets without leaving the product experience, making wallets feel like a native part of modern fintech and crypto apps.

As part of Fireblocks, the Dynamic team continues to build and scale the infrastructure and developer tooling that has onboarded 50M+ wallets across crypto and fintech applications. In this context, Dynamic powers the application-layer wallet experience and developer tooling, complementing Fireblocks’ core custody, security, and transaction infrastructure. The team operates with a strong product mindset and deep focus on security, reliability, scalability, and exceptional developer experience. Engineers at Dynamic build secure-by-default systems and approach their work with a strong customer focus, balancing technical excellence with real-world user needs. You will be joining a passionate group that moves fast, works with the biggest names in payments and fintech, and is defining how the next generation of financial applications are built.

What You’ll Do

• Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability.
• Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation.
• Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows.
• Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications.
• Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers.
• Create clear, comprehensive SDK documentation and integration guides.
• Work with developer relations and support teams to address customer integration challenges.
• Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health.
• Contribute to a culture of ownership and execution, leading by example through hands-on work, code reviews, documentation, and knowledge sharing.

What You’ll Bring

• 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs.
• Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth.
• Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks, and familiarity with all.
• Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms.
• Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions.
• Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products.
• Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability.
• A get-things-done mindset with the ability to independently own problems and deliver end-to-end solutions.
• Comfortable making long-term architectural decisions while remaining pragmatic and adaptable.
• B.Sc. in Computer Science / Engineering or equivalent practical experience.
• Remote role in a distributed team; preference for candidates in the Americas time zone.

Big Advantages

• Rust and/or WebAssembly (Wasm) experience, particularly building cross-platform SDKs consumed by mobile apps.
• Experience designing shared core logic used across iOS and Android.
• Experience with advanced mobile security primitives (secure hardware, MPC, low-level crypto).
• Prior experience owning or founding a mobile platform or SDK from scratch.