This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role Pine Bluff, AR

• Full Time: Mon-Fri 8:00am-4:30pm CST
• Handling patient walk-ins and assisting with requests in a professional and compliant manner
• Processing Release of Information (ROI) requests, ensuring accuracy and adherence to privacy regulations, and completing digital fulfillment of medical records.
• Ability working in a high-volume environment. 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get mental healthcare into the hands of everyone!

We’re looking for a Part-Time Psychiatric Nurse Practitioner who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse patient base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so that you can create your own schedule and focus fully on providing impactful care!

**This is a contract position** 

What you'll do:

• Treat patients in your state(s) of licensure 
• Conduct initial Psychiatric Diagnosis Interview Examinations (PDE) for new patient referrals and Evaluation & Management (E/M) sessions for established patients
• Use the Talkspace platform to conduct video call sessions with patients, submit clinical documentation, and manage patient treatment plans
• Coordinate with the Talkspace psychiatry team as needed

Perks:

• Easy-to-Use: You can seamlessly conduct video call sessions with patients, manage cases, create treatment plans, and submit your clinical documentation for each patient
• No Overhead: Say goodbye to insurance barriers, marketing budgets, administrative costs, and other expenses associated with private practice
• Flexible: Practice from the comfort and safety of your own home, on your own time. Select your own schedule that works with your other personal or professional obligations
• Secure: We protect all patient-provider communications using best-in-class, bank-level security and encryption technology
• HIPAA-Compliant: We adhere to HIPAA BAA regulations and ethical codes regarding patient confidentiality

Compensation:

• $110 per initial session with a new patient referral (Psychiatric Diagnosis Interview Examination - 45-60 min)
• $30-$85 per follow-up session with an established patient, depending on the length of the session (Evaluation and Management - 10-49 min)

About you:

• You must have an active Psychiatric Mental Health Nurse Practitioner (PMHNP) license in Arkansas state and 2+ years prescribing experience
• Active DEA and individual NPI number
• Submission of a fully completed, signed CAQH application
• Collaborating/supervising physician agreement, or willing to obtain one
• Reliable internet connection
• Independent liability insurance; minimum coverage amount required is $1 million occurrence/$3 million aggregate

Why Talkspace?

‍Talkspace is a clinical quality led Telehealth company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Enterprise Account Executive — Gulf South Enterprise
Primary location: Houston, TX / Louisiana / Arkansas
OTE: $300–$320K (50/50 split)

About Salt Security

Salt Security pioneered API security to protect the interfaces behind every modern app. Today, our AI-driven platform secures APIs and AI Agents end to end—including the action layer that powers AI Agents and MCP servers—so enterprises can innovate faster without sacrificing safety. We’re a collaborative, high-ownership team that values curiosity, execution, and customer impact.

About the role

You’ll own net-new and expansion business across enterprise accounts in Houston, Louisiana, and Arkansas. You’ll drive multi-threaded cycles with CIO/CISO, AppSec, Platform, and Cloud leaders; align partners; and land multi-solution wins across discovery, posture, and runtime protection.

What you’ll do

• Build and manage a territory plan for enterprise accounts across Houston, Louisiana, and Arkansas, with clear coverage of major hubs (Houston, New Orleans, Baton Rouge, Lafayette, Little Rock, Bentonville).
  • Create pipeline through targeted prospecting, partner co-sell (AWS, CrowdStrike, etc.), and executive networking.
  • Run full-cycle sales: discovery, value mapping, business case, security validation, legal/procurement, and close.
  • Position Salt’s portfolio (Cloud Connect, Surface, Posture Governance, Runtime Protection, and AI Agent/MCP Security) and integrations to displace incumbents and consolidate tools.
  • Lead account strategies with SEs, product, and customer success to ensure fast time-to-value and expansion.
  • Maintain accurate forecasts in Salesforce and report on risks, next steps, and executive asks.
  • Host on-site sessions and workshops; travel regularly throughout Houston, Louisiana, and Arkansas as required.

What you’ll need

• Proven success selling enterprise cybersecurity/SaaS into large accounts (Fortune/Global 2000 preferred).
  • Track record closing complex deals with multiple stakeholders and security validation, including 6- and 7-figure TCV.
  • Strong familiarity with cloud-native environments (AWS/Azure/GCP), API security, and adjacent platforms (WAF, CNAPP, EDR/XDR, SIEM).
  • Comfortable executing MEDDIC, SPICED, or similar methodology; crisp discovery and business case building.
  • Executive presence with the ability to engage C-level and board-level influencers; excellent written and verbal communication.
  • High ownership mindset: territory planning, partner alignment, and disciplined deal execution.
  • Salesforce proficiency.

Why Salt Security

• Category leadership and a product roadmap that wins technical and business evaluations.
  • Competitive compensation, equity, and comprehensive benefits.
  • Remote-friendly culture with real autonomy and growth.
  • Inclusive environment where great ideas win and careers accelerate.

Join us to help the Gulf South’s most innovative enterprises secure the APIs that power their business.

Infrastructure Engineer Summary:  

Tenstreet is a fast-growing, market-dominating SaaS-based solutions provider to the trucking industry. Tenstreet’s platform is hosted between its own hardware within a colocation facility and multiple cloud providers. Tenstreet’s Infrastructure team handles everything necessary to manage a highly scalable and secure environment, including specifying, purchasing, implementing, administering, securing, and monitoring hardware, software, and third-party services. This position is a hybrid role that will require trips to the corporate location in Tulsa, Oklahoma as well as days spent working in a co-working facility in NW Arkansas. 

Our infrastructure engineering team has broad expertise in on-prem and cloud architecture, performance, security, system administration, network administration and analysis, database administration, automation, incident response, troubleshooting, access control, and audit. 

A perfect fit for this Infrastructure Engineer position isn’t a person who already has deep experience with every specific tool and technology we use in our environment (some of which are mentioned below). 

Rather, our perfect fit is a person who has a demonstrated ability to learn, implement, and manage technologies that may be new to the person.  Further, this is a person who makes sound decisions and gets stuff done. The Infrastructure Engineer works within an established framework of standards and procedures but operates with tremendous autonomy and responsibility. 

As an Infrastructure Engineer you’ll be specifically responsible for: 

• On premises and cloud server and service administration, including the designing, building, monitoring, and securing of various Linux virtual servers and containers.
• Managing our NetApp storage tier and other file servers.
• Using tools such as Ansible Automation Platform to automate routine activities (server building and provisioning, administration activities, configuration management, etc.)
• Working with our development and product teams to ensure the infrastructure scales and meets the needs of the business
• Using monitoring and analysis tools such as Datadog and Wazuh IDS to collect and analyze system performance metrics for capacity planning, proactive response, and troubleshooting.
• The application and oversight of information security controls across various operating environments.
• Understanding and assisting in the management of our network infrastructure, including firewalls, switches, and third-party services such as Cloudflare for WAF/DDOS. 

More broadly, as an Infrastructure Engineer, you’ll be responsible for: 

• Building and supporting resilient and scalable systems that achieve high availability.
• Managing environmental and architectural changes with a mind to maximize the pace of implementation without compromising security or functionality.
• Identifying technological and procedural impediments to Tenstreet, devising solutions to improve the company’s effectiveness.
• Coherently communicating technical topics and concerns to a diverse assortment of internal and external audiences.
• Administration of a variety of applications and services for both internal and external users.
• Balancing the need to "keep things running" with allocating time to system enhancements and new strategic initiatives.
• Mentoring or training other team members and colleagues from other roles.
• Participating in on-call rotations.
• Troubleshooting and resolving production issues (hardware/software/applications).   

You might be a good fit as an Infrastructure Engineer if you: 

• Have demonstrated the ability to learn new technologies that may or may not be related to what you already know.
• Make sound decisions and work well both autonomously and with a team. 
• Have at least 3-5 years’ experience in Linux systems administration, especially coming from a DevOps-oriented background.
• Have experience with an assortment of common applications and protocols, such as Apache, MySQL, NFS, Squid, Redis, Docker, DHCP, SSH, DNS, LDAP, SMTP, etc. 
• Have some software development and scripting experience, preferably using common interpreted languages (PHP, Perl, Python, Ruby, etc.)
• Have a knack for problem solving, asking the right questions and gathering the right data to take appropriate action.
• Have experience with configuration management and automation tools (Ansible preferred).
• Have a thorough understanding of networking concepts (OSI model, NAT, VLANs, packet filtering, application proxies, etc.)
• Are comfortable working alone when necessary, hunting down answers, thinking critically and solving problems.
• Play well with others and have learned to collaborate, disagree, compromise, and build new things with a team.
• Can juggle multiple projects with competing priorities in a fast-paced environment. 
• Can communicate well and can walk others through complex processes and problems easily and naturally. This includes both written and verbal communications.
• Jump at the chance to deploy automated solutions to eliminate toil. 

What we’ll provide you:    

• A great compensation plan  
• A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others.   
• A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others.