Jobs Companies Weploy Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs

About this Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs role at Weploy

Weploy · Mulgrave

Benefits of Weploy:

  • EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
  • Above award hourly rates of $34.48 an hour + super 
  • Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
  • Opportunity to work with some of Australia's leading brands!
     

Your Next Role:

  • Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter 
  • Mon-Fri hours (consistent full time hours of 37.5 each week)
  • Onsite roles
  • Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
  • As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
  • Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
  • Supportive and bubbly team environment

What you Need:

  • Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
  • Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
  • Confidence working with numbers and maths
  • Can do attitude and resilience
  • Exceptional communication skills both verbally and written
  • Happy to work onsite in the office 
  • Professional references from previous employers

What Next?

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀

Ready to apply to Weploy?
Apply to Weploy

About Weploy

Weploy is a tech-powered, customer service-focused staffing solution that connects top-tier talent with dynamic opportunities. 

 

We've built our own technology that sends available roles to our pre-vetted Weployee community. Saving you from having to apply for hundreds of jobs. 

 

We match top quality, ready-to-work candidates with start-ups, mid and large organisations who share a common motivation - providing outstanding customer experiences ✨

 

We’re more than just a staffing solution; we're transforming the customer service industry with an innovative and seamless approach, all driven by our in-house technology.

Our personable Talent Team has placed people in some of the most talented and innovative businesses across Australia such as Super Retail Group, OVO Energy, Volkswagen, Asana, HotDoc, Medibank, Peter MacCallum Cancer Centre and many more!

 

You'll find our current opportunities below, apply now to kick start your Weploy journey 🚀

See all jobs at Weploy →

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