The goal of a Sago Trainee is to serve as the bridge between internal team’s, partners & respondents to manage the operational execution of quantitative market research studies.

A Sago Trainee is motivated, curious, thoughtful, kind, tenacious and above all else, a team player. As a Trainee, you will contribute to a supportive environment, always focused on teamwork and partnership.

Requirements

KEY JOB RESPONSIBILITIES:

·       Build relationships with internal clients and deliver excellent service while supporting quantitative market research projects through their life cycle.

·       Consult Project Managers to understand their needs and offer creative solutions to complex challenges.

·       Manage low to medium complex projects, and support Project Managers and Senior Project Managers on high complexity projects

·       Continuously monitor project progress to spot potential problems, communicate progress and manage successful completion.

·       Manage sample deployment, coordinate with sample vendors, respondents/panelist via email/call & monitor fieldwork

·       Work with our project management team to understand each client’s unique needs and collaborate to help maintain exceptional client satisfaction scores.

·       Join internal project kick off calls and be the champion of your project, ensuring all team members are fully up to speed on project specifications, client needs, timelines, and responsibilities.

·       Engage with your leaders and your peers to address any challenges and facilitate teamwork to resolve any issues.

·       Quality review of survey test links as well as data quality checks during field

·       Consolidate financials at the end of the project and invoice in a timely manner

·       Follow all Sago processes and best practices from beginning to end of project

·       Bring a can-do attitude, a positive outlook and team spirit to work with you each day.

CORE COMPETENCIES:

·       Technical orientation, logical thinking, analytical mind

·       Customer service, multi-tasking, and time management skills

·       Quickly adopts to changes and new processes

·       Superior communication skills

·       Focus on quality and attention to detail

·       High work ethic and team player attitude

·       Client Focus

·       Strong communication skills – written and oral

·       Collaboration and Teamwork

·       Decision Making and Problem Solving

QUALIFICATIONS

Education:

·       High School Diploma or equivalent

·       Bachelors’ degree and/or equivalent experience preferred.

Experience:

·       Entry level (0-1 Year)

·       Experience with project management and/or Market Research is a plus

·       Experience in research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus.

Computer Skills:

·       Experience in DIY survey tools and/or panel software usage is a plus

·       Basic understanding of Microsoft Office, in particular Excel

Benefits

• Free Pick-up and drop cab availability for up to 50 Kms from Office location
• Extensive Mediclaim Benefit.