About this Solutions Engineer role at Peregrine Technologies
Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.
The Role
Solution Engineers at Peregrine have the ability to evangelize our product and our mission to potential customers from a unique vantage point. In this role, you will tell our story and highlight tailored features in the platform that meet our customer's needs. You play a critical role in crafting the right narrative for existing and potential customers through specific customer use cases, strategic market intelligence, and compelling product demonstrations that highlight our unique product and business capabilities. You are intimately connected to both our new business efforts and our deployment efforts, channeling use-cases and success stories from the field into strategic positioning and storytelling with potential customers. You possess deep product fluency, creative data analytic skills, and significant customer and workflow empathy - this empowers you to build compelling product demonstrations and data workflows from scratch. You are a team player, curious, proactive, and committed to developing content that you can use to drive new business conversations yourself, plus design systems and processes to train others on your team.
Because you understand and can speak fluently about our product on a technical level, and can also distill technical concepts for non-technical audiences, you are able to build strong relationships with external stakeholders across the executive, operational, and technical spectrum. You won’t rest until the customer has every question answered in the sales phase and you consistently strive to architect solutions that address the customer’s unique technical challenges.
About You
- You are a natural-born problem solver, and enjoy digging into complex technical challenges
- You are an out-of-the-box, critical thinker with an outcome-focused mindset
- You are a builder that can spot patterns, draw connections, and create novel solutions to new problems
- You have significant sales experience and are experienced using data analysis and data visualization to tell a compelling story
- You are a collaborator, and enjoy working with business development teams as well as customers to gather requirements and lead technical discussions
- You are a thoughtful and empathetic listener; you devote the time to understanding a customer’s challenges and are able to generate tailored approaches based upon what best serves their needs
- You are naturally curious and continuously seek out knowledge of product advancements, technical approaches, customer challenges and successes, and business strategy in order to inform your work
What We Look For
- 5-7+ years experience in enterprise software/SaaS software or technical consulting
- Technical or engineering background, preferably in computer science, data science, or other quantitative fields
- Excellent communication skills across executive, technical, and non-technical audiences, preferably with experience in public safety, emergency management, and/or national security environments
- Significant experience working with clients in a pre-sales capacity to lead introductory discussions, technical discussions, demonstrations, scoping, pricing, and contracting dialogues
- Experience working in a cross-functional project capacity across product design, software engineering, customer success, sales and marketing teams
- Willingness to dive into new analytical and technical challenges with a customer-centric, workflow, and impact-focused mindset
- Comfortable and willing to travel 40-50% of the time
- Location Requirement: This role is based in Canada. Candidates must be located near a major airport or metropolitan area to support frequent customer travel
Salary Range: $125,000 - $185,000 CAD Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location.
Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
