This is a senior, analytically focused commercial role requiring a highly skilled professional with a proven track record in commercial data analysis, pricing governance, and contract performance management. Working as a critical partner to the Commercial Manager, the postholder will own the analysis, reporting, and governance frameworks that protect and grow commercial margin across the organisation’s print management client portfolio.

Key Responsibilities:

Commercial Data Analysis & Reporting

• Design, build, and maintain complex commercial data models to monitor rate card adherence across the full client portfolio.
• Produce detailed variance analysis identifying the root causes of pricing non-compliance, margin erosion, and off-contract spend, quantifying the financial impact at account and portfolio level.
• Develop and own a suite of commercial management dashboards and KPI reports, providing the Commercial Manager and senior stakeholders with accurate, timely, and actionable insight.
• Conduct deep-dive analysis into cost and sell rate card performance, identifying trends, anomalies, and opportunities for margin improvement.
• Prepare regular business reviews and board-level commercial summaries, translating complex data into clear narratives and recommendations.

Rate Card Governance & Contract Compliance

• Own the end-to-end rate card governance process — implementing new contract rate cards, maintaining existing rates, and ensuring accuracy across all client accounts.
• Monitor and enforce pricing compliance across the portfolio, proactively identifying and resolving discrepancies before they result in client overcharges, audit findings, or financial penalties.
• Maintain audit-ready governance documentation for all rate card changes, client pricing agreements, and compliance activity.
• Lead the ongoing development of the Commercial Toolkit — the centralised reference system covering cost rates, sell rates, SLAs, contract milestones, and commercial opportunities for all print management accounts.

Margin Optimisation

• Proactively identify and quantify margin enhancement opportunities across the client base, working collaboratively with account teams to implement improvements.
• Track and report on the financial impact of margin initiatives, producing clear before-and-after analysis to demonstrate commercial ROI.
• Analyse purchasing patterns and supplier cost movements to identify pricing opportunities and support contract renegotiations.

Commercial Support to Account Teams

• Act as the primary commercial analysis resource for account teams, providing timely and accurate responses to pricing queries and commercial support requests.
• Conduct client savings reporting in line with contracted obligations, ensuring accuracy and on-time delivery.
• Support the Commercial Manager in commercial negotiations by preparing pricing models, scenario analyses, and benchmarking data.

Requirements

Essential:

• Experience in a commercial analysis, pricing, or contract management role.
• Demonstrable experience managing and analysing large, complex datasets to drive commercial decision-making.
• Proven track record of building pricing models, variance reports, and commercial dashboards.
• Experience in print management, managed services, or a similarly complex multi-client commercial environment.
• Experience presenting commercial analysis and recommendations to senior stakeholders.
• Degree-level education in a relevant discipline (e.g. Business, Finance, Economics, Mathematics, or equivalent).
• Advanced Microsoft Excel skills, including complex formulae, pivot tables, Power Query, and data modelling.
• Proficiency in building and maintaining management reporting suites and commercial dashboards.
• Strong numerical literacy with the ability to interpret, interrogate, and communicate complex data accurately.

Desirable:

• Background in rate card governance or contract pricing administration.
• Experience with contract lifecycle management and audit compliance.
• Experience with BI or data visualisation tools (e.g. Power BI, Tableau, or equivalent).
• Familiarity with ERP, contract management, or procurement systems.
• CIPS qualification (Level 4 or above) or equivalent commercial/procurement qualification.
• Relevant professional certification in data analysis or business intelligence.

Benefits

Work’s a treat!

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

What next? Like what you see? Drop us your application and someone from our team will be in touch.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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