What You'll Do:

Deliver Salesforce Solutions for the GTM Organization

• Contribute to the end-to-end delivery of Salesforce change requests, from analysis and design through development, testing, and deployment.
• Design, develop, and maintain Salesforce customizations across Sales Cloud and GTM-facing applications using Apex, Lightning Web Components (LWC), Flow Builder, and declarative tools.
• Partner with the Salesforce Automation Team Lead and Technical Product Manager to understand business requirements, estimate effort, and execute work from the GTM backlog.
• Ensure solutions are scalable, secure, maintainable, and aligned with Salesforce governance and platform standards.
• Participate in troubleshooting, root-cause analysis, and resolution of complex Salesforce issues.
• Support ongoing platform enhancements while balancing business priorities and technical quality.

Contribute to Platform Excellence & Automation

• Identify opportunities to improve business processes through automation, configuration enhancements, and self-service capabilities.
• Contribute to the continuous improvement of Salesforce delivery processes, intake mechanisms, and operational efficiency.
• Support Salesforce platform governance through adherence to coding standards, documentation practices, and deployment processes.
• Advocate for reusable components, automation best practices, and scalable platform design.
• Participate in code reviews, technical discussions, and platform improvement initiatives.

Collaborate Across Global Teams

• Work closely with Salesforce platform teams in India and global stakeholders to deliver business value.
• Support the execution of Salesforce initiatives while maintaining alignment with long-term platform strategy and architecture.
• Participate in sprint planning, backlog refinement, technical reviews, and delivery ceremonies.
• Communicate proactively regarding progress, risks, blockers, and dependencies across multiple time zones.
• Build trusted relationships with technical and non-technical stakeholders across the organization.

Support Continuous Learning & Growth

• Continuously expand Salesforce platform expertise and stay current with new platform capabilities and best practices.
• Learn from senior engineers and platform leaders while contributing to a culture of collaboration and continuous improvement.
• Support knowledge sharing and contribute to team documentation and best practices.
• Stay informed on emerging Salesforce technologies, automation capabilities, and GTM platform trends.

What It Takes:

Technical

• 7+ years of hands-on Salesforce development experience.
• Strong experience with Apex, Lightning Web Components (LWC), SOQL, and Flow Builder.
• Salesforce Platform Developer I certification (or actively pursuing certification).
• Experience working with Salesforce Sales Cloud and exposure to Service Cloud or Marketing Cloud/Pardot.
• Solid understanding of Salesforce data architecture, security models, sharing rules, and governance best practices.
• Experience with Salesforce integration patterns, including REST APIs, SOAP APIs, Platform Events, and Named Credentials.
• Hands-on experience with Git-based version control and Salesforce CI/CD practices using Salesforce DX, GitHub Actions, or similar tools.
• Understanding of software development lifecycle practices, testing methodologies, and deployment management.
• Ability to deliver high-quality Salesforce solutions in fast-paced, request-driven environments.

Collaboration & Communication

• Experience working with globally distributed teams and stakeholders across multiple time zones.
• Strong verbal and written communication skills with the ability to explain technical concepts to both technical and business audiences.
• Ability to work independently while collaborating effectively within a team environment.
• Strong analytical thinking and problem-solving capabilities.
• Experience participating in Agile delivery environments and sprint-based execution models.

Mindset

• Builder mentality with a focus on delivering practical, scalable solutions.
• Strong ownership and accountability for delivery outcomes.
• Curiosity and willingness to continuously learn and expand platform expertise.
• Detail-oriented approach with a commitment to quality, security, and maintainability.
• Collaborative attitude and passion for contributing to a high-performing engineering culture.

Nice to Have

• Salesforce Administrator, Advanced Administrator, or additional Salesforce certifications.
• Experience with Salesforce ecosystem tools such as Traction Complete, Trigger Actions Framework, or similar platforms.
• Familiarity with GTM technology ecosystems including HubSpot, Zapier, marketing automation platforms, and e-commerce integrations.
• Experience supporting manufacturing, industrial, or e-commerce business environments.
• Exposure to Agile/Scrum delivery frameworks and tools such as Jira or Azure DevOps.
• Experience working within a mentorship-driven or engineering excellence-focused environment.