About this Process Expert - Corporate Communications role at Berkadia India
Berkadia Services India Pvt Ltd
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Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I
We Love our Jobs I We Innovate
Job Description
Position – Process Expert
Department – Corporate Communications
Positions - 1
Location – Hyderabad
Reports to – Senior Manager, Corporate Communications
Shift – 11:00 AM to 8:00 PM
The Opportunity
Job summary:
A Corporate Communications Process Expert is responsible for designing, optimizing, and governing the end‑to‑end communications processes that enable effective internal and external communications deliverables across the India platform. This role ensures that communications is qualitatively reviewed, workflows adhered to, best tools leveraged, and governance frameworks are streamlined, measurable, and aligned with corporate communications goals.
Roles and Responsibilities:
- Review and audit communication outputs for quality and consistency.
- Act as a liaison between corporate communications and other departments.
- Manage communication calendars and workflows.
- Oversee corporate communications campaign execution and tracking.
- Monitor KPIs for communication effectiveness (reach, engagement, readability, funnel conversion, sentiment, employee awareness).
- Design creatives for internal and external communication assets to include infographics.
- Ability to produce and edit video content for both internal and external communication assets.
- Participate in project initiatives and brainstorming sessions to support communication goals.
- Plan, organize, coordinate and support companywide Communications led events, vendor management and employee engagement.
- Ensuring high-quality delivery of event under pressure and tight deadlines
Qualifications, skills and competencies
- Must be a Graduate with a degree in communications, or journalism, or public relations or relevant field with overall 6 to 8 years of experience in communications
- Experience with communication analytics and reporting.
- Must be a creative problem-solver with an ability to think big picture possibilities.
- Knowledge of social media management, digital marketing and SEO practices.
- Familiarity with the latest tools and platforms, including social media, content management systems
- Adept in MS Office Applications: Word, Excel, Outlook, and PowerPoint
- Must have knowledge of various AI design tools to include Canva
Perks & Benefits
- Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include –
- Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.
- Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.
- Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents.
- Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops.
- Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program.
About us
Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.
Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/
For details about India operations, please visit https://berkadia.com/india/
Why us?
Here At Berkadia, We Believe People Matter.
In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients.
Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.
About Berkadia:
Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry.
Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law.
Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values.
To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/
