About this Modern Workplace Engineer (EntraID/Intune) role at Keyloop
Roles & responsibilities:
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Monitor and optimize the performance and security of end-user devices, M365 services, Intune, and Active Directory.
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Develop and maintain documentation for end-user computing and modern workspace environments.
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Implement and manage Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and other M365 applications.
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Utilize Intune for device management, ensuring compliance with security policies and seamless integration with other IT services.
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Manage the deployment infrastructure, configuration management, and maintenance process of Windows and MacOS systems and applications.
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Strong knowledge of Entra Enterprise Applications, Application Registrations and best practice for securing Identity in Entra ID and Active Directory.
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Contribute to the IT Engineering roadmap, and plan and deliver IT projects.
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Collaborate with IT Service team to ensure a seamless user experience across all platforms. Develop and maintain documentation for Windows and MacOS system standards, procedures, and configurations.
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Design, deploy, and manage end-user computing environments, including desktops, laptops, mobile devices, and virtual desktops.
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Provide escalation support for IT Service team for end-user devices, M365 services, Active Directory, and Intune.
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Mentoring and technical development of the IT Service Team.
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Stay up to date with the latest trends and technologies in end-user computing, modern workspace, and identity management.
Experience and skillsets required:
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Minimum of 5 years’ experience in a IT support or engineering role.
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Minimum of 2 years’ experience managing Intune and Entra ID.
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Strong knowledge of M365 application suite.
- Strong knowledge of Active Directory, Entra ID, Intune, Conditional Access.
- Deep understanding of security concepts in the End User Compute and M365 space.
- Proven skills with scripting and automation using PowerShell and other scripting languages.
- Strong knowledge of using Intune to manage Windows 11 and MacOS including enrollment, administration, and configuration.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
