About this Logistics Specialist role at 1GLOBAL
About Us
1GLOBAL is a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. Powered by a best-in-class telecom platform – including its own owned and operated global mobile core network, fully fledged in-house developed eSIM technology, and an extensive portfolio of telecom licenses – 1GLOBAL operates as a fully regulated telecommunications provider across 40 countries worldwide.
We serve many of the world’s leading banks, enterprises, and digital-first businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service providers. Today, 1GLOBAL connects more than 70 million people and devices globally, enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem.
1GLOBAL is a profitable, fast-growing business. With full-year revenues in 2025 exceeding US$200 million and profits of over US$25 million, we generate strong cash flows to fund our growth allowing us to continuously invest in infrastructure, platform innovation, and global expansion. Recent years have marked a defining phase in our journey, with major enterprise and mass-consumer client wins accelerating our evolution into a global mobile connectivity powerhouse, purpose-built to enable consumer brands to enter and succeed with their own aspirations to offer telecommunications services to their clients.
Founded in 2022 by experienced technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL has rapidly emerged as a European technology leader shaping the future of global telecommunications. We operate as a fully regulated Mobile Virtual Network Operator (MVNO) in 12 countries and as a regulated telecom operator in an additional 28 markets. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, our team of more than 500 experts across 16 countries is united by a single ambition: to redefine global mobile connectivity through technology, scale, and execution excellence.
About the Team
The ICT / Office Management team keeps 1GLOBAL running day to day, from the technology and equipment our people rely on to the physical movement of goods that supports our global operations. Based in our Lisbon office, the team plays a central role in ensuring that internal IT assets and customer shipments reach the right place, on time, and in full.We are looking for a proactive Logistics Specialist to manage and support daily logistics operations, ensuring the efficient movement of goods and accurate coordination across the supply chain. This role suits someone with foundational logistics experience who is ready to take on accountability for the stock and shipping of both our internal IT assets but most importantly our customer shipments.
About the Role
- Coordinate inbound and outbound shipments and monitor delivery performance.
- Receive, unbox, and sort incoming cargo shipments.
- Track shipments end to end, maintain accurate shipping documentation, and keep the logistics system up to date.
- Maintain stock accuracy and run regular inventory audits.
- Liaise with carriers, suppliers, and internal teams to resolve operational issues.
- Understand and adhere to shipping and customs requirements, keeping current with relevant regulations.
- Support customs clearance by contacting the relevant authorities and unblocking held or delayed shipments.
- Analyse logistics data and support cost and efficiency improvement initiatives.
- Manage and prioritise incoming requests through the Jira ticketing system.
- Provide support to the Client Management teams regarding Shipment status.
- Create proper information on the activities to facilitate client engagement.
Requirements
About You
- 2–5 years of experience in logistics, managing incoming and outgoing inventory, and working with ticketing systems.
- Hands-on experience dealing with FedEx, DHL, and other key carriers.
- Experience navigating customs requirements for shipments outside of Europe (primarily the US, Middle East, and East Asia).
- Proficiency in MS Excel and logistics / ERP systems.
- Strong organizational, communication, and problem-solving skills.
- Ability to create and improve procedures that are efficient and measurable.
- English fluency is mandatory.
- Highly organized and detail-oriented, comfortable managing multiple priorities in a fast-paced environment.
- Able to perform manual tasks as part of the role, including preparing and cutting SIM sleeves and carrying boxes and cargo packages to delivery points.
- A proactive problem-solver who thrives in a hands-on, results-driven culture.
Benefits
Why 1GLOBAL?
- Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 100% year-on-year under the leadership of successful tech entrepreneurs.
- Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
- Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.
- Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
- Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
- International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
- Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
- Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.
1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.