ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Union

Department

Justice Services

Location

2568 Lawrence Ave East, Toronto ON

Status

Full-time, Permanent

Pay Rate

$49,872.48 per annum

Vacancy Number

JS-U26-31

Number of vacancies

 1

Available

Immediately

Hours/Shifts

Mon-Thursday 11:00am-7:00pm, Fridays 8:30am-4:30pm

Flexibility to work beyond regular shift due to programming needs may be required.

Coverage at other sites and travel may be required.

Schedules may change depending on operational requirements

Our youth community justice programs deliver programming to young people aged 12- 24 in Ontario. Our programs provide alternative to formal court processes and/or custody, and work to engage young people in further developing their skills and seek to repair harm caused where possible.

Reporting to the Supervisor of our youth community justice programs, our Attendance Program team of Youth Justice Workers are based at our Attendance Centre. The team work closely together to provide individual support and group programming to justice- involved youth, including skill-development workshops in areas including anger management, Stop Now and Plan, Girls Group, substance use. This position is responsible for intakes, ongoing communication with the young person and referral source, case management, and ensuring that programming meets the needs of the young person.

Additionally, this team provide regular support to our two TDSB partnership programs based at our Attendance location through providing individua and group programming on a weekly basis.

Requirements

WAYS YOU CAN CONTRIBUTE

Program Delivery

• Delivering in-person and group programming on a regular basis and providing input and feedback into curriculum as needed
• Using crisis prevention, intervention, and other de-escalation strategies with young people when they are in heightened states and/or have experienced trauma
• Implement daily activities of the program, including ensuring that regular programming and supports are in place for the youth
• Participation in ongoing evaluation and feedback meetings with youth and team to ensure youth and staff voice is represented in all facets of the program
• Support in the development, collection, and review of evaluation data to support in ongoing program fidelity and growth
• Support placement students, as assigned

Partnerships

• Develop and strengthen community partnerships and referral sources for youth, community organizations, mental health supports, youth shelters, etc.
• Work closely with referral sources and partners including court personnel (such as Crown Attorneys, defense counsel, Probation, etc.), Toronto District School Board (TDSB), Toronto Police Service (TPS), community organizations, etc.
• Foster relationships and represent the program and organization at network tables, community groups, conferences, etc. as assigned

Administration & Professional Development

• Actively participate in team and individual meetings
• Consistent communication with referral sources and team members regarding the young person and their progression through the program
• Timely and accurate reporting of referrals, case notes, meeting minutes, stats, and other required administrative duties
• Support in the implementation of the program evaluation and other reporting processes or special projects, as assigned
• Participate in strategic planning and other organizational initiatives and committees as required
• Other responsibilities as assigned

WHO YOU ARE

Knowledge/Experience

• Minimum diploma in Social Work, Child & Youth Work, or related field and 2 years’ experience working with youth and/or vulnerable populations
• Some knowledge of and/or experience working within the youth justice system
• Understanding of the many community organizations and supports available to young people
• Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including with youth, staff, and partners
• Strong interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision
• Experience in problem-solving and working through immediate challenges  Demonstrated experience in group facilitation
• Proven ability to work collaboratively within and across teams  
• Satisfactory Vulnerable Sector Screening (VSS) and willingness to apply for Broad Record Check (BRC)

In addition, the following are considered assets:

• Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act)
• Knowledge of the social service organizations operating in Toronto and a willingness to broaden knowledge with respect to young people coming from outside of our geographic location
• Current Standard First Aid and CPR certificate, CPI, ASIST

APPLY

Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education.

Deadline for internal applications is July 16, 2026.

Deadline for external applications is July 23, 2026.

Only selected candidates will be contacted.

Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.

AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

Benefits

Why Join Springboard?

• Be part of a mission-driven, inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan.
• Access to training, mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.