The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Workforce, Safety, and Benefits Lead, you will take on a key responsibility in leading the overall strategy and execution of workplace management, occupational safety, and employee benefits. This role ensures that the organization provides a safe, compliant, and employee-centered work environment while delivering efficient and accurate benefits administration, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead workplace operations: Oversee facilities, site readiness, administrative services, and workplace initiatives to ensure safe, efficient, and employee-friendly work environments.
• Manage safety, compliance, and governance: Ensure compliance with Philippine labor and OSH regulations, lead safety programs, coordinate audits, and oversee documentation for workplace incidents and foreign employee requirements.
• Oversee employee benefits and payroll coordination: Manage end-to-end benefits administration (statutory, HMO, insurance), improve benefits programs, and collaborate with Payroll and Finance to ensure accurate processing.
• Lead and develop the team: Manage the Workplace, Safety, and Benefits team, set performance expectations, and drive capability building, accountability, and service excellence.
• Drive operational excellence and stakeholder partnerships: Improve processes through automation and controls, analyze and report key metrics, manage vendors, and partner with HR, Finance, Operations, and external agencies to support the employee lifecycle.

What you’ll bring

• Bachelor’s degree in Human Resources, Business Administration, or related field
• At least 5 years of experience in HR, with exposure to workplace administration, safety, and benefits
• Experience managing teams and cross-functional stakeholders
• Strong knowledge of Philippine labor laws, statutory benefits, and workplace safety regulations

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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