About this Health Club Host/Hostess role at Soho House & Co.
Soho House & Co. · Onsite · Roma, Rome, Italy
The Role…
At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment
Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.
What we are looking for...
A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
Main duties…
- Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
- Controlling flows – ensuring safe practices of Members and Guests;
- Responsible for procedures related to opening and closing of the departments;
- Accounting of bill payments, via Book4Time;
- Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
- Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;
- Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;
- Transportation of dirty towels and trash from the changing room(s);
- Restocking of amenities changing room(s);
- Reporting of any defects in changing room(s) and/or in the Gym;
- Vacuum, sweep, and mop daily;
- Sanitization of equipment;
- Understanding and knowledge of property amenities and services;
- Assisting guests as needed;
- Performs other duties as assigned by supervisor/manager.
Requirements…
- Minimum of 2+ years’ experience in similar capacity
- Flexible schedule
- Capability to stand for many hours
- Detail & Service Oriented
- Experience in reception or office management
- Ability to multitask and work in a fast paced environment
- English language is a must.
Benefits:
- RAL: € 23.740,00
- Staff Canteen
- Soho Friends Membership
- Monthly Staff Screenings & Staff Gym Classes
- 50% Discount on Cowshed Spa
- 50% F&B Discount
- Global Benefits: Any Bedroom, Any House, € 100 per night
- 50% Discount Public Restaurants
- Birthday Gift: 1 day OFF + Voucher
- House Hero and Introduce a Star Program
- Corporate Benefits (access discounts platform)
Ready to apply to Soho House & Co.?
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