Smoker & Company LLC, a well-established CPA firm with multiple offices in Lancaster and Berks County, is seeking a Front Desk Receptionist / Administrative Assistant to be the welcoming face of our company. This role is essential in managing front desk operations while also providing comprehensive administrative support across our family of companies, offering business services such as collections, business consulting, wealth and property management.

The successful candidate will be responsible for managing inquiries, greeting clients, handling correspondence, scheduling appointments, and supporting various administrative tasks while working in a fast-paced environment. This position requires professionalism, excellent communication skills, and multitasking capabilities to ensure smooth daily operations and superior client service.

Responsibilities:

• Greet and check in clients
• Answer and route incoming calls
• Schedule and reschedule appointments
• Process client forms and upload documents to portal
• Monitor faxes and distribute mail
• Provide general administrative support
• Open/Close the office
• Create Shipping Labels
• Additional administrative duties as assigned

Requirements

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional and courteous demeanor
• Accurate typing and data entry skills
• Ability to handle confidential information
• Prior office or front desk experience preferred
• If you thrive in a busy office environment and enjoy providing excellent client service, we encourage you to apply.

Benefits

We offer benefits including health insurance, 401K, paid holidays and PTO!