Companies Paytm Vendor Onboarding Helpdesk

About the role

Paytm · Onsite
Position Summary:
We are seeking an experienced and dynamic Associate/Senior Associate – Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting.

Key Responsibilities:

Vendor Onboarding & Management
 Manage end-to-end vendor onboarding processes, including document
collection, verification, due diligence, and system registration.
 Coordinate with vendors through calls, emails, and meetings to ensure timely
completion of onboarding requirements.
 Ensure vendor master data accuracy and compliance with organizational
policies.
 Support vendor lifecycle management activities, including updates and
maintenance of vendor records.

SAP & Procurement Operations:
 Work extensively on SAP MM and SaaS-based procurement platforms for vendor
onboarding and master data management.
 Coordinate between procurement, finance, compliance, and business teams to
facilitate smooth onboarding.
 Resolve onboarding-related issues and provide operational support to
stakeholders.

Dashboard & Reporting
 Develop and maintain management dashboards, MIS reports, and performance
trackers using MS Excel and other reporting tools.
 Analyze onboarding metrics and generate actionable insights for management.
 Monitor onboarding turnaround times and identify opportunities for process
improvement.

Stakeholder Management
 Collaborate with internal business stakeholders to understand onboarding
requirements and provide timely support.
 Maintain strong relationships with vendors and internal teams.
 Ensure effective communication and follow-up with all stakeholders to achieve
onboarding targets.

Required Qualifications & Experience:
 Graduate/Postgraduate in Business Administration, Commerce, Supply Chain
Management, or related field.
 Minimum 2+ years of experience in Vendor Onboarding, Procurement
Operations, Supplier Management, or SAP MM.
 Hands-on experience with SAP MM and SaaS Procurement Platforms.
 Strong proficiency in MS Office, particularly Excel, PowerPoint, and reporting
tools.
 Experience in dashboard development, MIS reporting, and data analysis.

Key Skills:
 Vendor Onboarding & Supplier Management
 SAP MM
 SaaS Procurement Platforms
 Advanced MS Excel & MS Office
 Dashboard Development & Reporting
 Vendor Communication & Coordination
 Stakeholder Management
 Analytical & Problem-Solving Skills
 Process Improvement
 Time Management & Multitasking

Competencies:
 Excellent verbal and written communication skills.
 Strong relationship management and stakeholder engagement capabilities.
 Results-oriented with the ability to meet deadlines and manage multiple priorities.
 Ability to work effectively in a dynamic, fast-paced environment.
 High attention to detail and commitment to process compliance.

Preferred Experience
 Experience working in procurement shared services or vendor master
management environments.
 Exposure to compliance, audit, and supplier due diligence processes.
 Knowledge of procurement-to-pay (P2P) processes and vendor governance
frameworks.
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