About this Engineering Manager, Frontend Platform & Design Systems role at Zocdoc
Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc's most important asset is our people. As an Engineering Manager of our Frontend Platform & Design Systems team, you'll play a central role in defining how millions of patients and providers experience Zocdoc — starting from the foundation. You'll lead the engineering effort behind our accessible React component library and design system: the shared frontend infrastructure that every product team at Zocdoc depends on to ship fast, inclusive, and polished experiences across web and mobile. You'll partner closely with UX, Product, and Engineering leaders to drive adoption, accelerate frontend and mobile development organization-wide, and establish accessibility as a first-class engineering discipline. Your leadership will improve the speed and quality of how we build — and ultimately, the experience of every patient who relies on Zocdoc to find care.
You'll enjoy this role if you are…
- Passionate about frontend development — React, design systems, accessibility, and mobile — and energized by building infrastructure that multiplies the output of every other engineering team
- The kind of engineering leader who loves building platforms that others build on, and finds deep satisfaction in driving adoption across an organization
- Committed to making accessibility a standard, not an afterthought, and excited to establish the processes that raise the bar company-wide
- Drawn to building inclusive, psychologically safe teams where engineers grow, belong, and do their best work
- A data-driven thinker who brings evidence to decisions and holds a high quality bar without sacrificing speed
- Serious about your work, but not about yourself. Let's face it — the way things are going, you kind of need a sense of humor
Your day to day is…
- Leading, managing, and growing a high-performing team of frontend engineers focused on design systems, accessible component libraries, and frontend platform tooling
- Owning the strategy and roadmap for Zocdoc's design system and accessible React component library, ensuring it is the preferred foundation for feature development across all product teams
- Driving accessibility across Zocdoc's web and mobile surfaces — establishing planning, build, and QA processes so accessible product development becomes a consistent, measurable standard
- Partnering with UX, Product, and Engineering to build and evolve a scalable, accessible, mobile-responsive component library that works seamlessly across web and native mobile platforms
- Identifying and delivering platform improvements that meaningfully speed up frontend and mobile development across the engineering organization
- Partnering with Product, UX, and Analytics to research and prioritize roadmaps and set a clear technical direction
- Mentoring and coaching engineers at all levels to deliver outstanding work in React.js and related frontend and mobile technologies
- Working with cutting edge GenAI tools and technology to accelerate development velocity, improve engineering workflows, and raise the bar on what the team can ship
- Setting technical strategy with a focus on scalability, developer experience, and ease of contribution across teams
- Contributing to Engineering Culture at Zocdoc — helping shape career ladders, supporting cross-team events, interviewing, and building a more inclusive technology workforce
You'll be successful in this role if you have…
- Proven leadership experience shared UI infrastructure as a product: ship design system as a reliable cross-platform foundation, drive migration and adoption across web and mobile teams, and institutionalize accessibility, instrumentation, and quality as defaults.
- The right person combines strong frontend platform judgment, design-system experience, cross-functional influence, and enough mobile fluency to unify web/iOS/Android direction without making any one client platform the center of gravity.
- 5+ years of experience building and shipping software, with a strong foundation in frontend technologies (React, TypeScript, JavaScript) and meaningful experience in mobile development ( iOS or Android)
- 2+ years of experience leading, growing, and inspiring engineering teams
- Experience building or significantly contributing to a design system or shared component library used across multiple product teams
- A history of building polished, well-tested, accessible consumer products on web and mobile
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Superb communication skills — you keep stakeholders aligned, manage competing priorities transparently, and build consensus with engineers at all levels
- The mentality of an entrepreneur/owner and a strong bias to action
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure, and you approach tough conversations with empathy
- A Bachelor's degree in CS, Math, Engineering, or a related field (or equivalent practical experience)
Benefits
- Flexible work environment
- Unlimited Vacation (if salaried) / Competitive PTO (if hourly)
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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