Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As a Driver Assistant, you will play a key role in delivering on our commitment to excellence. Working alongside our delivery drivers, you will help safely transport our products to customers’ homes while ensuring a seamless and positive customer experience. Your ability to provide superior customer service and address customer concerns will directly contribute to our reputation for quality and care.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

• Health & dental benefits
• Personal care days 
• Statutory holidays off 
• Employee & family assistance program 
• Staff incentives and rewards
• Employee discounts 

What you’ll be doing:

• Provide prompt, courteous service during pickups and deliveries.
• Assist with loading, unloading, and minor hook-ups of large home appliances.
• Inspect merchandise before delivery and report any damages immediately.
• Follow all health and safety procedures to maintain a safe workplace.
• Support the delivery team in ensuring a smooth and positive customer experience.

What you need to be successful:

• Pass a security check and physical fitness assessment.
• Hold a valid driver’s license.
• Safely maneuver merchandise over 100 lbs.
• Maintain a professional appearance and courteous communication.
• Work flexibly, including five days per week, Monday – Saturday.

Availability:

This is a full-time position and will require you to be available:

Tuesday to Saturday from 7:30am to 6:30pm

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.