Role: Dispensing Assistant

Location: Fully Remote (UK)

Salary: £13.65 per hour

Contract type: Permanent

Employment type: Part Time

Working hours: 25 hours per week, Monday to Friday, 5:00pm to 10:00pm

Do you want to work for the nation's largest online pharmacy, helping ensure every patient receives their medication safely, accurately and on time?

We're a market leader in digital healthcare with over 25 years' experience, supporting more than 1.8 million patients across England with their NHS prescriptions and healthcare services. We are proud to be Great Place to Work Certified and a certified B Corp, recognising our commitment to creating a positive workplace while delivering outstanding care to our patients. Our people are at the heart of everything we do as we continue our mission to become the world's leading patient-centric digital healthcare provider.

As a Dispensing Assistant, you'll play a vital role within our Clinical Operations team, supporting the safe and efficient dispensing of prescriptions in a fast-paced, high-volume environment. You'll work closely with pharmacists and colleagues across the business to ensure prescriptions are processed accurately, quality standards are maintained and patients receive the excellent service they expect.

This is an excellent opportunity for a qualified Dispensing Assistant looking to join an innovative healthcare business while working fully remotely.

Why you'll love working with us

We believe great people deserve great support. That's why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Professional registration fees covered (where applicable)
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible working opportunities

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme
• Mental health support
• Access to discounted gym memberships via Blue Light Card
• Regular wellbeing initiatives

Career growth

• Ongoing training and professional development
• Opportunities to develop your career within a growing healthcare organisation

Time off & flexibility

• 25 days' annual leave, increasing with service
• Buy and sell holiday scheme

Everyday perks & exclusive discounts

• Blue Light Card
• Employee discounts platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

Culture & community

• Regular company social events

What you'll be doing

• Support the dispensing of prescriptions within a busy, deadline-driven environment.
• Ensure prescriptions are dispensed accurately and within agreed service levels.
• Assist the Clinical team with day-to-day dispensing activities.
• Take ownership of prescription labelling and accuracy.
• Follow all Pharmacy2U dispensing procedures and quality standards.
• Work collaboratively with Customer Services, Purchasing, Operations and Pharmacists.
• Meet individual and team productivity targets.
• Maintain compliance with all legal, ethical and professional pharmacy standards.
• Help create a positive, supportive and enjoyable team environment.
• Always put patient safety and quality first.

Who are we looking for?

We're looking for someone who is organised, accurate and enjoys working in a fast-paced environment where attention to detail really matters.

You'll have:

• NVQ Level 2 Dispensing Assistant qualification (essential).
• GCSE Maths and English (or equivalent).
• Experience working in a pharmacy or similarly regulated environment.
• Experience working accurately under pressure and to tight deadlines.
• Strong communication skills, both written and verbal.
• Good IT skills, including intermediate Excel.
• Excellent attention to detail and a high level of accuracy.
• The ability to prioritise workload and work both independently and as part of a team.
• A proactive attitude with a willingness to learn and develop.
• A genuine patient-first mindset and commitment to delivering excellent service.

What happens next?

Please click Apply, and if we think you're a great match, we'll be in touch to arrange an interview.

Applicants must have the right to work in the UK.

All successful applicants will be required to complete a DBS check.