About this Director, CIC Compliance role at Coupang
Coupang · Onsite · Seoul, South Korea
Company Introduction
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
We are seeking an experienced compliance professional to lead Coupang's Data Privacy, Information Security, and Cloud Service compliance programs. Recognizing that full mastery across all domains is rare, we welcome candidates who demonstrate deep specialization in either (1) Data Privacy & Information Security or (2) Cloud Service Compliance. This leader will oversee compliance strategy, certification readiness, monitoring frameworks, and cross-functional alignment to ensure our cloud, data, and security environments meet applicable regulatory and industry standards.
What You Will Do
• Lead the development and execution of compliance strategies across data privacy, information security, and/or cloud service compliance
• Conduct compliance gap analyses and drive remediation plans
• Build and maintain compliance monitoring checklists
• Design and sustain administrative, technical, and physical security compliance programs
• Partner with engineering, security, privacy, legal, and product teams
• Oversee compliance management for Coupang Intelligent Cloud Service
• Provide executive-level updates on compliance posture
• Analyze regulatory changes and integrate requirements
• Mentor and develop a high-performing compliance team
Basic Qualifications
• Bachelor's degree and 10+ years of relevant experience
• Deep specialization in either Data Privacy & Information Security or Cloud Service Compliance
• Experience identifying and remediating compliance issues
• Experience developing compliance monitoring checklists
• Technical proficiency in cloud, security, or privacy frameworks
• Strong stakeholder communication skills
Preferred Qualifications
Data Privacy & Information Security Track:
• Extensive experience in data privacy compliance
• Strong knowledge of security controls
• Experience with K-ISMS-P, ISO 27001/27701
Cloud Service Compliance Track:
• Hands-on experience with AWS, Azure, or similar platforms
• Understanding of cloud compliance architectures
• Experience with certifications such as CSAP
Recruitment Process and Others
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the "Company"), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a "Request for Return of Hiring Documents" [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit it by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant's designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant's request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
We are seeking an experienced compliance professional to lead Coupang's Data Privacy, Information Security, and Cloud Service compliance programs. Recognizing that full mastery across all domains is rare, we welcome candidates who demonstrate deep specialization in either (1) Data Privacy & Information Security or (2) Cloud Service Compliance. This leader will oversee compliance strategy, certification readiness, monitoring frameworks, and cross-functional alignment to ensure our cloud, data, and security environments meet applicable regulatory and industry standards.
What You Will Do
• Lead the development and execution of compliance strategies across data privacy, information security, and/or cloud service compliance
• Conduct compliance gap analyses and drive remediation plans
• Build and maintain compliance monitoring checklists
• Design and sustain administrative, technical, and physical security compliance programs
• Partner with engineering, security, privacy, legal, and product teams
• Oversee compliance management for Coupang Intelligent Cloud Service
• Provide executive-level updates on compliance posture
• Analyze regulatory changes and integrate requirements
• Mentor and develop a high-performing compliance team
Basic Qualifications
• Bachelor's degree and 10+ years of relevant experience
• Deep specialization in either Data Privacy & Information Security or Cloud Service Compliance
• Experience identifying and remediating compliance issues
• Experience developing compliance monitoring checklists
• Technical proficiency in cloud, security, or privacy frameworks
• Strong stakeholder communication skills
Preferred Qualifications
Data Privacy & Information Security Track:
• Extensive experience in data privacy compliance
• Strong knowledge of security controls
• Experience with K-ISMS-P, ISO 27001/27701
Cloud Service Compliance Track:
• Hands-on experience with AWS, Azure, or similar platforms
• Understanding of cloud compliance architectures
• Experience with certifications such as CSAP
Recruitment Process and Others
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the "Company"), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a "Request for Return of Hiring Documents" [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit it by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant's designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant's request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
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