Jobs Companies Makro PRO Department Manager - Business Intelligence

About this Department Manager - Business Intelligence role at Makro PRO

Makro PRO · Onsite · Bangkok, Bangkok, Thailand

•Design, develop, and maintain interactive dashboards, reports, and data models to support business strategy and decision-making.

•Collaborate with cross-functional teams, including business, operations, and technical stakeholders, to understand requirements and deliver effective BI solutions.

•Partner with Data Engineers, Analysts, and Business Users to ensure data accuracy, integrity, and usability across all BI outputs.

•Develop and optimize DAX queries, Power Query (M), SQL scripts, and data models for high performance and scalability.

•Monitor and maintain BI platform compliance, including data governance, security, and organizational standards.

•Translate complex datasets into clear, actionable insights and recommendations for leadership and management teams.

•Mentor and support team members in BI best practices, new tools, and advanced analytics techniques.

•Participate in Agile team ceremonies, cross-functional problem-solving, and strategic discussions to drive continuous improvement of BI initiatives.

Requirements

•Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Statistics, Business Administration, or related field; Master’s degree preferred. Minimum 7–10 years of relevant experience in business intelligence, data analytics, or strategy support roles, preferably in retail, wholesale, or e-commerce environments.

•Strong hands-on experience in Power BI, DAX, Power Query (M), SQL, and data visualization tools; experience with cloud platforms (Azure) is preferred.

•Proven experience collaborating with business, operations, and technology stakeholders to translate data into actionable insights that inform strategy and decision-making.

•Experience leading or mentoring BI/analytics teams, influencing cross-functional teams, and supporting strategic initiatives.

•Demonstrated experience in BI project delivery, dashboard/report development, data governance, and analytics process improvement.

•Experience in CI/CD pipelines for BI solutions.

•Exposure to digital transformation, e-commerce, or B2B analytics projects.

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About Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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