Jobs Companies Neo Group CRM Communication Specialist

About this CRM Communication Specialist role at Neo Group

Neo Group · Onsite · Belgrade, Vojvodina, Serbia

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a CRM Communication Specialist to join our CRM Team.

Responsibilities:

  • CRM campaigns planning and segmentation in CRM systems
  • CRM campaign evaluation through communication channels (Email, SMS, Popup, App push, Messengers)
  • Email template preparation and testing for CRM campaigns
  • SMS template creation, testing and collaboration with 3rd party providers
  • Popup and App push template creation and testing
  • Telegram template creation and testing
  • Campaign planning and evaluation using planning tools (Jira)
  • Campaign analysis via CRM system dashboards and decision making depending on the data
  • Design and content orders

Requirements

  • Email marketing experience
  • HTML knowledge
  • Previous CRM system experience
  • English (Writing/Speaking)

Benefits

  • Enjoy 5 paid health days per year for those unforeseen sick days or medical appointments.
  • Recharge your batteries with 20 paid calendar vacation days annually to explore, relax, and rejuvenate.
  • Rest easy with comprehensive medical insurance coverage for employees.
  • Stay active and healthy with a monthly sports allowance of $30 net to support your fitness goals.
  • Enhance your language skills with English lessons facilitated by our two experienced tutors.
  • Stay ahead in your field with access to conferences and professional literature to fuel your growth.
  • Boost your energy and morale with complimentary snacks available in the office.
  • Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
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About Neo Group

Welcome to Neo Group – Where Growth and People Thrive!

At Neo Group, our mission is crystal clear: we're driven to achieve profitability and expansion in every operating market we step into. But it's not just about the numbers; it's about fostering an environment where individuals flourish and grow. We're on a mission to establish our presence in as many regions as possible, all while ensuring that our team members are supported and empowered to reach their full potential.

Our vision? To build a resilient global business that stands strong in the face of local market changes. We're committed to enhancing the quality of life and growth opportunities for everyone involved, from our employees to our partners and beyond.

At the heart of everything we do are our core values: Trust, Development, Stability, People-First, and Accountability. These values aren't just words on a page – they're the guiding principles that shape our culture and drive our decisions every day.

Join us at Neo Group, where we're not just building a business – we're building a community where growth and people come first.

See all jobs at Neo Group →

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