Our hire conducts conferences with involved parties to gather earnings and medical information then populated within Pennsylvania Child Support Enforcement System (PACSES) to recommend an appropriate amount of child and/or spousal support to be paid upon the filing of a complaint; conducts conferences when petitions are filed for increase, decrease, and termination; prepares court documents and attends court hearings; maintains oversight of cases; tracks missed payments, monitors enforcement remedies; prepares cases for court; and completes paperwork.

Requirements

Qualified candidate must hold a high school diploma or GED, although an associate degree in criminal justice, paralegal training, social work, sociology, psychology, or other directly related field is a plus; minimum of two years' related administrative experience is required; skills sought include strong customer service orientation; effective interpersonal relations and communications skills (both verbal and written); basic math skills; proofreading skills and attention to detail; experience maintaining confidentiality; experience leading, motivating, and working closely with people of all backgrounds; skills to elicit information in emotional situations; demonstrated experience setting schedules and meeting deadlines, and juggling multiple priorities; and computer literacy.

Benefits

Competitive benefits package starts first of the month following 30 calendar days and includes 90% employer-paid PPO healthcare with vision and three-tier prescription components, pension plan, public employer's equivalent of 401(k), short-term disability, term life insurance, a menu of voluntary benefits that includes dental and Aflac, 14 annual paid holidays, and other time-off provisions. Starting wage is $19.35/hour x 35.0-hour workweek. EQUAL OPPORTUNITY EMPLOYER