In a software development company developing different products, your role will be to gather requirements from potential customers and the market. You will have to analyze these requirements and formalize them in a structured, precise, and objective form. Then using the knowledge of our client's products, and in coordination with the technical team, you will propose the best way to fulfil these requirements in a way that can satisfy as many customers as possible, and that keeps specific requests in isolated customization modules. Finally, you will have to handle the communication with the customers, their users and their business experts.

In general, your role is to ensure customer satisfaction while maximizing the return on investment by proposing reusable solutions that can be applied to as many customers as possible.

You will work in close relationship with the technical team.

JOB REQUIREMENTS

• You have a good ability at analyzing and formalizing things.
• You have a good abstraction skill, with the capacity to conceptualize information, and present it in a clear and formal way.
• You are a good communicator, who can talk a simple non-technical language when dealing with the customer, and a structured formal language when dealing with the developer.
• You have a good level in English, and in particular in writing an experience in the health or the education field is a plus.

POSITION CLASSIFICATION

• JUNIOR: You have a bachelor’s degree where you have demonstrated your capacity of analysis, abstraction and conceptualization, as well as you writing skills.
• MID LEVEL: You have at least an experience of 2 years in a similar position.
• SENIOR: You have at least an experience of 3 years in a similar position.