Business Administrator – Senior

Position / LCAT: Business Administrator Level: Senior Lead Designation: N/A Location: Fort Belvoir, VA

Role Summary

Supports process improvement through conducting analysis using internal program and external benchmark data. Determines areas of risk and improvement by developing, refining, and monitoring metrics to create identification of and justification for improvements. Conducts statistical analysis to measure production, performance, and usage of services and products. Performs record keeping functions, ensuring all visualization and production activities such as visualization requests, product formatting, and dissemination are captured within the relevant database (per PWS Task Area 3 – DCD Operations Support).

Responsibilities

• Support process improvement through analysis using internal program and external benchmark data
• Determine areas of risk and improvement by developing, refining, and monitoring metrics to create identification of and justification for improvements
• Conduct statistical analysis to measure production, performance, and usage of services and products
• Perform record keeping functions, ensuring all visualization and production activities (visualization requests, product formatting, dissemination) are captured within the relevant database
• Perform ad hoc and recurring business analytic support including business process mapping of intelligence-related activities, performance measures, stakeholder surveys, statistical analysis, and process improvement analysis
• Produce ad hoc graphical representations of data/metrics of existing DCD applications and services (PWS 4.7.3.16)
• Create and maintain dashboards for data visualization and storytelling of various transactions across all DCD branches, using tools such as PowerBI (PWS 4.7.3.17)
• Provide ad hoc and scheduled custom visualizations based on specific Government requirements (PWS 4.7.3.18)
• Track technical issues impacting intelligence operations by monitoring the DCD ticketing system and engaging with personnel; recommend solutions (PWS 4.7.3.15)
• Assist DCD in organizing metrics data inputted by respective branches into visual models that highlight actionable trends to enable Government decision-making

Required Qualifications

• Demonstrates comprehensive mission knowledge and skills that affirm completion of all developmental training and experiences for the labor category
• Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and/or technically advanced
• Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organizations, and intelligence disciplines
• Demonstrates ability to work independently with minimal oversight and direction
• Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution
• Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence
• Demonstrates ability to lead teams in researching multifaceted or critical problems
• Provides guidance in selecting, designing, and applying analytic methodologies
• Uses argument evaluation and validated analytic methodologies to challenge differing perspectives
• Current DoD Top Secret / SCI Security Clearance with ability to obtain

Preferred Qualifications

• Desired Experience: Minimum 8 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years
• Desired Experience: 7 years demonstrated experience in an intelligence discipline working in the DoD or IC within the last 2 years
• Desired Education: Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education
• Desired Education: Associates degree with 7 years' experience in an intelligence discipline OR High School Diploma with 9 years' experience in an intelligence discipline