About this Account Director role at Monks
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About the Role
We are seeking a highly strategic and organized marketing specialist to be the operational engine and technical coordinator for the Shorts & GenAI marketing team. In this strategic hybrid role blending Marketing Operations, Analytics, and Program Management, you will oversee the setup, optimization, and measurement of global, regional, and local campaigns.
Serving as the critical operational bridge between Global and Regional Product Marketing Managers (PMMs), Marketing Analytics, and internal Product Engineering teams, your primary mission is to translate marketing strategies into precise campaign builds and robust data-tracking frameworks. You will own the technical execution on internal promotion platforms (such as Nitrate Express), coordinate global experiment holdbacks, and manage complex cross-functional workflows to ensure flawless campaign delivery and performance tracking.
Responsibilities:
Marketing Platform (Nitrate Express) Operations & Configuration:
- Act as the team's primary technical expert for setting up, reviewing, and launching in-product promotions in Nitrate Express (internal promotional platform for on-platform marketing).
- Manually review and monitor active campaign configurations, ensuring they align with targeting parameters, playlist requirements (e.g., public vs. unlisted), and creative delivery standards.
- Manage real-time campaign adjustments and optimizations, including pausing and unpausing builds in response to negative sentiment alert and monitoring overall campaign serving.
Campaign Tracking, Process Standardization, & Governance:
- Build, maintain, and re-tool the team's master operational trackers.
- Manage regional campaign intakes, ensuring that all regional requests are structured correctly and integrated into the global workflow.
- Reinforce reporting cadences, campaign ownership, and alignment on naming across the global, regional, and localized teams.
Experimentation Ops:
- Own the operational management of the global experiment roadmap in partnership with product managers and marketing analysts.
Data Monitoring, Troubleshooting, & Reporting:
- Track and diagnose overall impression serving behavior. Cross-reference reporting pipelines (such as PLX stats dashboards and Rasta metrics) to investigate data discrepancies or low impression serving.
- Collate, structure, and quarterly update a centralized Campaign Learnings Repository for the team to record and share key insights from creative testing, targeting optimizations, and experiments.
About You
The essentials:
- 5+ years experience in Marketing, Business Analytics, Project Management, or a related field, with focus on performance marketing and operations
- 4+ years of experience working technical and platform tooling. Proficiency in data-driven troubleshooting
- Expert in managing complex project timelines, tracking systems, and resource logs. Highly detail-oriented with a strong focus on delivery assurance.
- Proven ability to navigate large, cross-functional organizations and successfully bridge communications between creative agencies, data analysts, and engineering teams.
Not a must, but a plus:
- Proven ability to navigate large, cross-functional organizations and successfully bridge communications between creative agencies, data analysts, and engineering teams.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.
#LI-KW1
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
