Pay

• Hiring Range: $18.90 - $22.68, hourly
• Pay Range: $18.90 - $26.46, hourly

Hours

• Full time, 40 hour workweek.
• Evening and weekend work as required.

Location

• Main Library
• 304 S Main St | South Bend, IN 46601

Essential Job Duties

Help patrons use the library with a special emphasis on connecting young patrons with reading and engaging experiences. Under the direct supervision of the Youth Services Assistant Manager and with an unwavering commitment to Diversity, Equity, and Inclusion, the Youth Associate Librarian will:

1. Provide hands-on customer service. Assist patrons with library accounts
2. Help patrons one-on-one with a variety of in-depth projects and topics, such as completing government forms, school projects, job applications, etc. Provide readers’ advisory and reference services to patrons. 
3. Provide children’s material recommendations to youth and their caregivers. Assist with collection development and maintenance activities. Keep abreast of cultural, library, and publishing trends. 
4. Connect patrons digitally by helping them use a variety of devices and technologies. 
5. Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed. If assigned to a branch location, perform daily departmental procedures, including cash register operations. 
6. Plan and implement activities and experiences for children. Actively participate in community initiatives and outreach. Provide training on a variety of topics.
7. Participate in training and Library teams as offered. Participation in professional organizations is encouraged.
8. Participate in merchandising and the maintenance of library appearance, including managing displays and performing shelving responsibilities.
9. Oversee location or department when assigned. 
10. Perform other related duties as assigned.

Requirements

Education and Experience

• Bachelor's degree from an accredited four year college or university.

• At least 1 year of experience working with the public at a public library or bookstore is required.
• A valid State of Indiana Librarian Certification, Level 5 or obtained within three years of hire as a condition of employment.

Requirements

• Excellent verbal and written communication skills, as well as strong organizational skills.
• Public service orientation and commitment to excellent and genuine customer service. 
• Demonstration of character and integrity in all situations while upholding SJCPL’s ethical standards. 
• Practical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies. 

• Knowledge of a wide variety of library materials and services.
• Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time.
• Demonstrate deep knowledge of children's literature and early literacy educational methods.
• Spanish language skills preferred.

Ability to

• Plan, prioritize, and delegate. Make decisions and work independently and interdependently.
• Accept and manage change. Maintain composure and overcome stress in any situation.
• Identify efficiencies and implement improvements in workflow. 
• Display high standards of ethical conduct, honesty, and integrity. Lead by example. 

• Understand, endorse, and communicate the St. Joseph County Public Library’s policies and procedures in a courteous, friendly, and positive manner.
• Be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor.
• Solve problems in a professional manner with library patrons, co-workers, and Leadership.
• Form and maintain excellent working relationships. Network and partner with appropriate community organizations.
• Manage confidential information appropriately.
• Work patiently and creatively with all patrons.
• Model excellent customer service. 
• Teach and instruct others on a variety of topics.
• Become proficient with current library technology.

Benefits

• Medical, Dental, and Vision Health Plans
• Employer Sponsored Pension Plan (Fully Vested after 10 Years of Service)
• Public Employees' Retirement Fund and Hoosier S.T.A.R.T 457(b) Employee Funded Retirement Plans
• Flexible Spending Account (FSA)
• Employer Sponsored Life/AD&D and Long Term Disability Insurance
• Employee Assistance Program
• Tuition Reimbursement
• 128 Vacation Hours (16 days) annually
• 80 Sick Hours (10 days) annually 
• 10 Paid Holidays