Location: Remote (Tennessee residency preferred)
Candidates residing outside Tennessee must hold an active Tennessee license.

About Acrisure  

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.   

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. 

Job Summary:
Acrisure's Next Level Administrators are seeking an experienced Lost Time Adjuster to join its Workers’ Compensation Claims Department in Tennessee.

This individual will effectively review Lost Time claims and determine appropriate action for resolution.  This role is responsible for conducting thorough claims investigations to determine compensability and identify potential recovery opportunities. The adjuster will oversee medical management, collaborate closely with case managers, legal counsel, and clients, and develop strategic action plans to drive claims toward timely and effective resolution.

Responsibilities:

• Manage desk- and caseload of claims in an efficient and professional manner
• Investigate claims thoroughly, including coverage, liability and exposure
• Evaluate exposures and maintain accurate and timely reserves on all files
• Control and manage litigation issues
• Evaluate claims for settlement and negotiate with claimants and attorneys to resolve claims in an appropriate and timely manner
• Control and manage medical issues
• Evaluate claims for resolution
• Consistently keep claim files documented and updated
• Ensure that all payments are appropriate, timely and accurate

Requirements:

• Strong oral/written communication and interpersonal skills
• Strong analytical and problem-solving skills with exceptional attention to detail
• Strong organizational and time management skills, with the ability to manage multiple priorities and work effectively across various systems and programs
• Ability to provide professional, responsive, and customer-focused service
• Ability to collaborate effectively within a team environment
• Proactive mindset with the ability to identify required next steps and take appropriate action independently

Education & Experience

• Bachelor’s degree preferred
• 3 years of Tennessee workers compensation lost-time claims handling experience
• Active TN Workers Compensation License
• Microsoft Office products (Excel, Ppt, Outlook, etc.)

#LI-Remote

#LI-SS1

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.