• Interview clients and determine eligibility for program benefits according to categorical, residence, and income criteria.
• Enter client information into the computer and print out results to be filed in the client’s chart.
• Issue food benefits according to diet prescription, obtain necessary signatures, file duplicate copies in an orderly manner.
• Schedule appointments, answer telephone in a polite professional manner and process calls efficiently.
• Alphabetically file and pull charts for clinics, screen immunization records, obtain 24-hout diet recall, weigh and measure participants and plot information on growth grids, obtain hematocrit/hemoglobin as required.
• Back up computer files on a daily basis, run daily, weekly, and monthly reports, mail out missed appointment reminders, stock supplies for clinics as required, and attend staff meetings and required trainings.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to type at a rate of 30 WPM.
• Ability to work with the public in a high-volume manner.
• Skill in dealing with contentious clients.
• Skill in using a personal computer, calculator, copier, television, camera, film projector, and a multi-line telephone system.

MINIMUM REQUIREMENTS

Requires a High School Diploma or its equivalent and a minimum of one year of clerical experience; two years preferred.  Bilingual in Spanish preferred.  Valid Texas Driver’s License required. IT help desk or similar experience strongly preferred.

ADA PROFILE

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to lift/carry 30 lbs; stoop, bend, sit, and walk on continuous basis.

WORK ENVIRONMENT

Occasionally will encounter contentious clients.  May work in clinics with high noise level or extreme temperature fluctuation.  Risk of exposure to communicable diseases.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.