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Operations & Policy Analyst 2 – Web and Information Technology (IT) Systems Coordinator
Oregon Department of Transportation
Policy, Data and Analysis Division – Public Transportation Office
Program Service Unit
Salem

The role: 

Join our Public Transportation Office as our web and information technology (IT) systems coordinator. In this role, you’ll be the technology professional responsible for managing and improving the division’s business systems, websites and collaboration tools. You will primarily administer existing tools that include the OPTIS grants management system, Cognito Forms, SharePoint, external website and look to harness Smartsheets, and Microsoft PowerBI. You’ll work directly with staff to understand their needs, solve technology challenges and turn business needs into practical solutions that improve how we work. Apply today!

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Administer and support grant management and digital systems used by the Public Transportation Office.
• Design, maintain and improve technology tools that support grant administration, data collection, reporting and operational needs.
• Analyze business processes and workflows to improve efficiency, coordination, compliance and service delivery through technology.
• Evaluate, implement and manage technology solutions, including business intelligence, automation, collaboration and emerging technologies.
• Provide technical assistance, system support and troubleshooting to Public Transportation Office staff and statewide users.
• Manage internal and external web content, ensuring information is accurate, accessible and aligned with organizational standards.
• Lead technology and web projects from requirements gathering through implementation, including testing, scheduling, procurement and internal and external partner coordination.
• Develop and deliver training, guidance and technical support related to systems, applications, reporting, web tools and approved technologies.
• Develop and maintain data, system and content governance practices, including system administration, user access, data management and content review.
• Ensure technology solutions and digital processes align with organizational policies, regulatory requirements, accessibility standards, and established procedures.
• Hybrid work options available – the person in this position can primarily work remotely, with an expectation of working in the office at a minimum of once per month and attending additional in-person meetings as needed. Occasional travel within and outside of Oregon may be required.
• To request a copy of the position description, which includes all duties and working conditions, please email [email protected].

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. 
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!

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Minimum qualifications:

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification specific to managing technology systems, improving business processes, and coordinating technology projects.;

OR

A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science, data analytics, computer science, or any degree demonstrating the capacity for the knowledge and skills; AND two years professional-level evaluative, analytical and planning work specific to managing technology systems, improving business processes, and coordinating technology projects.

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

• Demonstrated ability to serve as a primary system administrator across diverse information technology platforms, including grants management systems, form-building applications such as Cognito Forms and Microsoft tools such as SharePoint.
• Demonstrated ability to analyze workflows and design technology-based solutions that improve organizational efficiency using tools such as Power BI, Power Automate and SharePoint.
• Experience developing dynamic dashboards that communicate complex information clearly and effectively to managers and support informed decision making.
• Demonstrated project management experience coordinating with internal and external partners across organizational units to establish objectives, manage deliverables and achieve shared goals.
• Experience developing policies, procedures and processes for maintaining web content and ensuring compliance with accessibility requirements.

How to apply:

• Complete the following required steps:

• Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

• Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

• Your cover letter must be limited to no more than two (2) pages.

• Please address your cover letter to Nicole Noel, Program Services Manager.

• Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

• You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

• Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-779-9733 or email [email protected].

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based criminal background checks on final candidates, not including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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Grant management system, web editor analyst, Information Technology