Start your mission volunteer experience with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
 

At Salvos Stores, we’re not just a retailer — we’re a community of changemakers working together to make a real difference.

As the retail arm of The Salvation Army, we’re dedicated to raising funds that support life-changing programs for those in need. We operate over 400 Stores across Australia (including online), offering a sustainable shopping experience through the recycling of pre-loved items. Join our diverse and collaborative team in the role of Volunteer Online Instore Retail Assistant, you’ll play a vital role in supporting our store operations. You’ll work alongside a dedicated team of managers, support staff, and fellow volunteers, while gaining valuable skills, making new friendships, and contributing to your community. Whether you’re sorting donations, assisting with online orders, or interacting with customers in store, you’ll be helping raise much-needed funds to provide essential services to those who need it most.

Please note – this volunteer role is not a paid position.

About You:

• Complete Nationally Coordinated Criminal History Check (NCCHC) 

• Valid email address required

• Experience listing items online or an interest to learn

• Comfortable using computers and/or smart phone devices or a willingness to learn

• A positive attitude

• Attention to detail

• Able to follow instructions

• Ability to work autonomously and use initiative

• Integrity and honesty

• Willingness to work in accordance with The Salvation Army's mission and values, and comply with Official Minutes, Policies and Procedures

What You’ll Be Doing:

• Sorting and selecting in-demand donations to list online

• Photographing items so they’re looking their best for our online customers

• Creating short, appealing and accurate listings using our easy-to-use listing tool

• Packing online orders to ensure they reach our customers in one piece

• Maintaining stock and photography areas, keeping them safe, clean and tidy

• General cleaning and merchandising within a supportive team environment

• Assist instore, Volunteer Retail Assistant duties when required

Important Note - Volunteers must be 15 years of age and older

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.