About this role

Wells Fargo is seeking a Senior Systems Operations Engineer to support and maintain our enterprise VMware virtual infrastructure and hosting environment. This role is ideal for an infrastructure engineer with hands-on experience administering, troubleshooting, and supporting VMware environments, including ESXi hosts, vCenter/VCSA, virtual machines, clusters, replication, and related infrastructure technologies. You will help ensure the availability, stability, performance, and operational health of a large-scale virtual hosting platform while partnering with infrastructure, engineering, application, and vendor teams.

In this role, you will:

• Provide hands-on administration, operations, and troubleshooting of VMware virtual infrastructure, including ESXi hosts, vCenter/VCSA, clusters, virtual machines, and associated platform services.
• Support VMware infrastructure incidents involving host availability, VM performance, capacity, connectivity, replication, and platform health
• Perform day-to-day virtual infrastructure activities such as VM provisioning, host and cluster maintenance, lifecycle activities, configuration changes, migrations, upgrades, and troubleshooting
• Monitor VMware platform health, performance, capacity, and availability and proactively identify infrastructure issues
• Support VMware technologies such as vSphere, ESXi, VCSA/vCenter, HCX, vSphere Replication, and VMware/Aria Operations
• Troubleshoot complex infrastructure issues across compute, virtualization, storage, and network dependencies and drive problems through resolution
• Automate repeatable infrastructure and operational tasks using Python or other scripting/automation tools
• Participate in incident, change, problem, and operational management processes using tools such as Jira and ServiceNow
• Collaborate with VMware/Broadcom and internal infrastructure engineering teams on platform issues, upgrades, and technical problem resolution
• Contribute to automation and process improvements that increase platform reliability and reduce manual intervention

Required Qualifications

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of hands-on VMware infrastructure engineering, administration, or operations experience, including experience supporting enterprise virtual environments
• 4+ years of hands-on experience with VMware vSphere, ESXi, and vCenter Server/VCSA, including administration and troubleshooting of hosts, clusters, and virtual machines
• 4+ years of experience troubleshooting VMware infrastructure availability, performance, capacity, and configuration issues in a production environment

Desired Qualifications

• Experience with VMware HCX and vSphere Replication, including migration or disaster recovery use cases
• Experience with VMware Aria Operations / vRealize Operations (vROps) for infrastructure monitoring, capacity management, and performance troubleshooting
• Experience troubleshooting VMware environments across compute, storage, networking, and virtualization layers
• Experience supporting large-scale enterprise VMware infrastructure and production environments
• Experience with VM lifecycle management, patching, upgrades, migrations, and cluster maintenance
• 2+ years of experience writing Python scripts or infrastructure automation
• 2+ years of experience with Jira/Agile workflow management
• 1+ year of experience with ServiceNow change, incident, and problem management

Job Expectations

• This position does not offer visa sponsorship
• This position offers a hybrid work schedule

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.