This role offers an opportunity to support Finance Planning & Management (FP&M) Treasury operations and strategic initiatives across Asia while partnering closely with Treasury and Technology teams. You will contribute to business-as-usual activities, system implementations, process improvements, automation, and control initiatives that help strengthen Treasury operations. The role provides exposure to cross-functional and regional stakeholders, with opportunities to deepen your expertise in Treasury processes, financial systems, business analysis, and transformation. You will also play an important role in supporting the onboarding and ongoing use of the Infor CB solution across business units.

Position Responsibilities:

• Review and assess intake requests from the Asia Treasury team and provide timely support for FP&M Treasury BAU activities and projects.
• Partner with Technology and Treasury stakeholders to manage issue escalations, drive resolution, and support the successful onboarding of business units onto the Infor CB solution.
• Support process improvements through process reengineering, automation, training development, knowledge calibration, and maintenance of policies, procedures, and process controls.
• Support annual external audits, periodic access reviews, data-handling controls, and other governance requirements.
• Create and maintain project documentation, including project plans, specifications, schedules, test matrices, and status reports.
• Serve as a key business contact for system and process-related issues, helping coordinate resolution across multiple stakeholders and priorities.

Required Qualifications:

• University degree in Accounting, Finance, Business Management, or a related discipline.
• Experience in business systems analysis within a financial services and/or shared services environment.
• Experience supporting Finance or Treasury platform migrations involving data transformation, process reengineering, or process automation.
• Good understanding of Treasury cash management, accounts payable, and reconciliation processes or systems.
• Intermediate to advanced Microsoft Excel skills, including formulas and PivotTables, with proficiency in Microsoft Office applications.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Strong written and verbal English communication skills, with the ability to work effectively across cultures and with multiple stakeholders.
• Ability to manage competing priorities in a dynamic environment and flexibility to support business deadlines, including shift or overtime requirements when necessary.

Preferred Qualifications:

• Experience working with ERP platforms, preferably Infor.
• Experience supporting Treasury technology implementations, system onboarding, issue resolution, or operational support.
• Experience developing business cases for process improvements, including cost-benefit analysis.
• Experience with process controls, access reviews, audits, data-handling controls, and project documentation.
• Demonstrated interest in continuous learning through professional networks, educational opportunities, or relevant industry resources.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.