Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Reports to: Brand Experience (Sales) Manager

General Expectations:

This position is responsible for coordinating, scheduling and directing the delivery of our homes. This position requires great interpersonal, communication and negotiating skills in relating to Independent Transportation Company Managers and Personnel, Community Managers, Drivers, Production Team, Sales Team, A/R Team, Field Operations Team, QA, and the Retail Customer.

Duties / Responsibilities:

1.       Directing the prompt and efficient delivery of every single home produced at Clayton Wakarusa plants 995 and 996.

2.       Access AS400 to find out what homes are on the production schedule and begin coordination for their delivery within 3 days of their off-line date.

3.       Maintain current transportation quotes to each location we ship homes.

4.       Create and maintain current and accurate shipping schedules and distribute thru the organization.

5.       Review and correct transportation costs and produce accurate invoices for each home.

6.       Invoice each home in AS400.

7.       Communicates with Communities so they are prepared to take home delivery within 3 days of production.

8.       Coordinates independent transportation company delivery capacity to accommodate all homes on the shipping schedule and make minute by minute changes to maximize transportation assets and effectiveness.

9.       Collect and produce driver packets for each home.

10.   Coordinate Dealer Pick up home shipments.

11.   Oversee the sign out of each home leaving the facility.

12.   Make sure homes that require paint or drywall compound are shipped with those materials in freezing weather.

13.   Returns calls to retailers advising of when they can expect deliveries.

14.   Spear head on the road repairs when homes have breakdowns during transportation.

15.   Process payments for axle and frame repairs on homes in transit to Independent Contractors.

16.   Manage bill backs due to driver damage to either homes or community property.

17.   Forward parts list to CX Manager when shipping damages occur.

18.   Oversee invoicing for payment to independent transportation companies for delivery services.

19.   Manage yard inventory.

20.   Monitor and manage Michigan frost law shipping restrictions.

Skills, Knowledge, and Abilities Required:

1.       Very high attention to detail and accuracy.

2.       Highly skilled with handling transportation questions and the ability to negotiate deliveries even when the customer is not ready to accept deliveries and keep yard inventory down even when deliveries cannot be made.

3.       Proficiency in Microsoft Office & AS400 system.

Education and Qualifications:

1.       Previous Manufactured Housing experience.

2.       Intermediate proficiency in Microsoft Office, Microsoft Excel, AS400.

3.       Experience in transportation and dispatch.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018