Overview:     

Ensures all transfer fee income and related transactions are accurately reconciled, processed and reported for Global Capital Markets (GCM) clients.  Manages a high volume of manual transactions, updating multiple systems, investigating and resolving outstanding items, and producing profit and loss reporting.

Primary Responsibilities:

• Reconcile and process a high volume of large transfer fee transactions for GCM clients daily; investigate and resolve reconciliation breaks and unmatched items.
• Process fee returns, adjustments and corrections as required; support profit and loss analysis by ensuring accurate capture of fee income and adjustments.
• Maintain accurate records across multiple internal systems.
• Monitor outstanding receivables and proactively chase unpaid amounts.
• Ensure all transactions are processed within defined service levels and control standards.
• Produce monthly reporting relating to transfer fee activity and profitability.
• Escalate issues, trends or risks that could impact revenue collection or operational performance; identify opportunities to improve existing processes and controls while working within a largely manual environment.
• Maintain strong audit trails and supporting documentation for all processing activities.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

• Combined minimum of 3 years’ higher education and/or work experience
• Detail-oriented
• Demonstrated organizational skills
• Demonstrated time management skills
• Demonstrated numerical
• Demonstrated analytical skills
• Prior experience with pertinent spreadsheet software

Education and Experience Preferred:

• Previous experience in a reconciliation, nostro, cash management, settlements, operations and/or financial control environment
• Ability to investigate and resolve discrepancies
• Prior experience working with multiple systems
• Understanding of fee processing, cash reconciliations and/or revenue reconciliation activities
• Experience producing operational and financial reporting

Physical Requirements:

Location