The Manager of our Trade Operations is responsible for leading the firm's order acceptance, execution and reporting functions across both the Broker-Dealer (BD) and Registered Investment Advisor (RIA) businesses. This role oversees critical trading functions including order acceptance, order allocations, best execution, order rules management, regulatory reporting, margin oversight, and trade corrections. The position also leads team governance initiatives, partnering closely with Compliance, Technology, custodial partners, and business stakeholders to drive operational excellence, risk management, and an exceptional advisor and client experience.

You will

• Primary responsibility is the management of a team accepting securities orders, and questions regarding securities orders, from financial advisors and clients. Actively monitoring the team for adherence to our service level agreements and procedures.

• Responsible for managing the firm’s implementation of the order entry and acceptance rules engine.

• Manage the firm’s Best Execution responsibilities. This role would be responsible for the oversight of the firms best execution responsibilities and be the Relationship Owner with our vendor partner.

• Primarily responsible for the compliance of the firm's trade-related regulatory reporting for all security types, e.g. equity, options, fixed income, alternatives, FX.

• Manage the margin process for both the RIA and BD business.

• Manage the firm’s responsibilities regarding order blocking, execution and allocation with the firm’s managed account platforms (AdvisorEngine, Orion, and Envestnet).

• Manage the process of goal setting (improvement) and monitor the adherence to our goals throughout the year. Administers, develops, communicates, and presents key metrics/reporting to management at all levels. Updates/creates miscellaneous documents for various platforms i.e., meetings, conferences, SLT, etc.

• Oversee and inspire a high performing team through daily coaching, training, and call/contact listening, providing tailored development feedback to each team member, and driving employee engagement.

• Proactively monitor schedule adherence and behaviors to ensure team members are in the right place, at the right time, to effectively serve our customers.

• Manage Team Procedures Reviews and Attestations – responsible for ensuring the team has finalized written operational procedures and oversees the regular review and attestation process for all operational teams.

You have

Required

• 5+ years’ experience in financial services, preferably at a Broker Dealer (BD) or Registered Investment Advisor (RIA) in a trading operations role

• Outstanding organizational and time management skills

• Experience managing small teams and processes

• Minimum of 2-3 years of high touch customer service or operations experience, specifically with strong wealth management trading knowledge and background.

• Ability to interact with all levels of organization

• Self-Starter - Ability to work without direct supervision

• FINRA series 7, 24

Preferred

• Familiarity with custodial systems such as Pershing, Fidelity, and Charles Schwab

• Familiarity with alternative investments tech platforms such as iCapital

• Knowledge of TAMP technology trading processes (Orion and Envestnet)

• Trade execution or reporting background

• Familiarity with project management principles

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [email protected], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [email protected].

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. 

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.