Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Risk Senior Manager within PNC's Technology Risk organization, you will be based in either, Pittsburgh PA, Dallas TX, Strongsville OH, Birmingham AL, Pheonix AZ and Denver CO only.

PNC is seeking a highly experienced Technology Risk Senior Manager to lead oversight of technology risk across critical enterprise technology functions and third-party service providers. This leadership role is responsible for establishing and executing risk strategies that support the Chief Technology Office (CTO), technology service delivery programs, and enterprise risk management objectives.

The successful candidate will bring deep expertise in technology risk and governance, leading teams, executive presence and communication, as well as experience in modern technology environments and programs including but not limited to: cloud infrastructure and platform services, APIs, enterprise architecture, asset management, and emerging technologies such as Generative AI and quantum computing. This role will serve as a trusted advisor to senior technology leaders, providing credible challenge, risk insights, and strategic guidance to strengthen PNC's technology risk posture while enabling innovation and business growth.

Job Responsibilities:

Technology Risk Leadership & Strategy

· Lead the Technology Risk function supporting the CTO organization and key enterprise technology programs.

· Establish and execute risk management strategies, standards, and governance frameworks aligned with business objectives, regulatory expectations, and enterprise risk appetite.

· Drive the identification, assessment, measurement, monitoring, and mitigation of technology risks across the technology organization.

· Provide independent and effective challenge to technology initiatives, control environments, and risk decisions.

· Partner with executive leadership to prioritize technology risk reduction efforts and strengthen overall operational resilience.

Technology Service Delivery Risk Oversight:

Provide risk oversight and governance for technology programs and services including:

· Asset Management

· Asset Configuration Management

· Enterprise Architecture

· IT Service Management (ServiceNow)

· CI/CD Pipelines and DevSecOps practices

· Database Platforms and Data Services

· API Management and Integration Services

· Cloud and Platform Services

· Site Reliability Engineering (SRE) and Incident Management Programs

· Emerging Technology initiatives, including Generative AI capabilities

Governance, Monitoring & Reporting:

· Report and Interpret technology risk metrics, key risk indicators (KRIs), vendor risk scorecards, and executive reporting.

· Monitor risk exposures, identify emerging trends, and provide actionable recommendations to senior leadership.

· Interpret threshold breaches, direct root cause analyses, and hold stakeholders accountable for corrective actions and measurable risk reduction.

· Prepare and deliver executive-level reporting to risk committees, governance forums, and senior leadership teams.

· Drive continuous improvement of technology risk management practices, controls, and reporting capabilities.

Regulatory, Audit & Risk Management Engagement:

· Serve as the senior Technology Risk representative for regulatory examinations, internal audits, and Independent Risk Management reviews.

· Lead responses to regulatory findings, audit observations, and risk assessment outcomes.

· Translate evolving regulatory requirements and industry expectations into practical risk management and control requirements.

· Ensure technology risk programs remain aligned with governance standards, regulatory guidance, and enterprise policies.

Partnership & Influence:

· Build strong partnerships across:

o Technology

o Enterprise Third-Party Management

o Information Security

o Enterprise Architecture

o Resilience and Business Continuity

o Supply Chain

o Legal

o Independent Risk Management

o Internal Audit

· Influence strategic decisions regarding technology investments, vendor partnerships, cloud adoption, contract negotiations, contingency planning, and vendor exit strategies.

· Provide leadership in balancing risk management objectives with business and technology priorities.

People Leadership:

· Lead, coach, and develop a high-performing team of technology risk management professionals.

· Establish clear performance expectations and risk-based oversight plans.

· Foster a culture of accountability, collaboration, and continuous learning.

· Build organizational capability and technical depth in technology risk management practices.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads one or more large-scale technology risk functions or programs, driving execution and continuous enhancement of the technology risk management framework across multiple domains. Ensures comprehensive identification, assessment, mitigation, and monitoring of technology risks in alignment with business priorities and regulatory expectations.
• Establishes and drives governance processes across assigned areas, ensuring clear accountability, effective oversight, and consistent adoption of risk frameworks, policies, and standards.
• Directs complex risk identification and assessment efforts, with a forward-looking focus on emerging technologies, strategic initiatives, and cross-functional risk exposures. Drives execution of mitigation strategies and control improvements.
• Acts as a trusted advisor to senior technology leadership, providing insights on risk posture, influencing decision-making, and ensuring timely escalation and resolution of critical risks.
• Oversees risk reporting, metrics, and analytics, delivering clear, actionable insights while fostering a strong risk-aware culture and strengthening organizational capability in managing technology risk.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Change Management, Conflict Management, Crisis Management Planning, Emerging Risks, Operations Management, Program Risk Management, Risk Management Programs, Strategic Planning

Competencies

Decision Making and Critical Thinking, Industry Knowledge, Information Security Management, Internal Controls, IT Environment, Organizational Savvy and Politics, Planning and Organizing

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

 

No Required or Preferred Language Assessments

 

 

Pay Transparency

Base Salary: $146,300.00 – $326,040.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/08/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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