Key Responsibilities

End-to-End Process Mapping

• Map Financial Crime risk processes across multiple business units, segments, and teams.
• Develop detailed process maps capturing activities, decision points, hand-offs, dependencies, and approvals.
• Document processes using a consistent, recognised methodology.
• Identify Management Information (MI), KPIs, and KRIs associated with each process, including governance forums and oversight responsibilities.

Stakeholder Engagement & Validation

• Engage with process owners, risk owners, compliance, governance, and operations teams to validate process flows.
• Facilitate workshops and walkthroughs to accurately capture current-state processes.
• Ensure all documented processes are reviewed and formally signed off by process owners.

Systems & Data Identification

• Identify and document all systems, tools, and data sources supporting each process.
• Clearly distinguish between manual and system-driven activities and data hand-offs.

Risk & Control Visibility

• Capture key risk points, controls, approvals, and escalation pathways within each process.
• Ensure alignment with applicable Financial Crime regulatory and compliance requirements.

AI & Automation Readiness

• Identify manual, repetitive, or decision-heavy process steps suitable for AI or automation.
• Highlight activities driven by rules, thresholds, or judgement that could benefit from AI-enabled solutions.

Consistency & Standardisation

• Identify process variations across business units.
• Recommend opportunities for process standardisation or consolidation where feasible.

Documentation & Deliverables

• Produce validated, audit-ready deliverables including:
• Process maps
• Process narratives
• RACI matrices
• Deliver outputs in a reusable format suitable for future transformation and AI initiatives.
• Provide regular progress updates and final reporting to key stakeholders, including Compliance and Process Owners.

Knowledge Transfer

• Conduct structured handovers and walkthroughs to enable internal teams to maintain and evolve the process documentation post-engagement.