Technical Trainer

Reports to: Manager, O&M Training
Location: In Office,  National Training Ctr OR

The base salary range for this position is dependent upon experience and location, ranging from:

• $87,600 - $109,500

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

Job Summary

The Avangrid Power Wind Technical Trainer will be responsible for supporting the operations of Avangrid's wind turbine fleet and for development and implementation of effective training programs. This position will work closely with operations management, plant personnel, accounting, information systems, and supply chain personnel to ensure optimal processes and training are developed and delivered.

Key Responsibilities

• Review training materials, program effectiveness, and develop improvements.

• Develop and deliver in-person, web based and self-paced training programs and encourage direct feedback driving to "best practice" across the organization.

• Train personnel in Enterprise Asset Management (EAM - supply chain, inventory, time keeping, expense reporting, HR tasks, other), technical areas, safety, and other operations related areas.

• Work closely with management, plant personnel, accounting, supply chain, EAM systems personnel, and other stakeholders to develop improvements, processes, procedures, and training across the fleet.

• Manage external professionals who provide training or other functions.

• Perform training at wind plants and other locations as required.

• Provide support for ongoing operational needs.

• Adhere to effective internal controls.

• Maintain technical proficiency through ongoing professional development, including attendance at internal and external training programs, industry conferences, manufacturer-led training, and certification courses as required.

• Obtain and maintain technical, safety, and instructional certifications necessary to support fleet training requirements and operational objectives.

• Provide coaching, mentoring, and technical support to field personnel, serving as a subject matter resource for technicians seeking guidance on procedures, troubleshooting, and best practices.

• Support workforce development initiatives by identifying knowledge gaps and recommending targeted training solutions.

• Respond to technical inquiries and provide clear, concise guidance to technicians and operational personnel.

Required Qualifications

• Bachelor's degree in Information Systems, Business, Engineering or other relevant area of study and 3+ years of relevant experience or the equivalent combination of education and experience.

• Minimum 3 years’ experience with Oracle, SAP or other mainstream EAM systems.

• Minimum 3 years training in energy production related environment.

• Demonstrated experience delivering instructor-led training using Microsoft PowerPoint and virtual learning platforms such as Microsoft Teams.

• Advanced computer skills utilizing EAM systems, Microsoft Office Productivity Suite, data management, and reporting systems.

• Experience coaching, mentoring, and developing technical personnel in a field operations or industrial environment.

• Comprehensive writing skills for development of training programs, technical documentation, procedures, and upwards reporting.

• Requires approximately 40% travel.

Preferred Qualifications

• Master's degree in Information Systems, Business, or Engineering.

• Experience in energy production training environments.

• Experience in power plant and electrical systems operations.

• Fluency in writing, speaking and understanding Spanish.

• Ability to foster and participate in a productive team environment by establishing and maintaining effective working relationships with co-workers, managers, customers, contractors, and vendors.

• Effectively coaches and develops technicians through formal training, field support, and ongoing performance feedback.

• Adapts training methods and communication styles to meet the needs of diverse learners across multiple experience levels.

• Maintains credibility with field personnel through strong technical knowledge and practical operational experience.

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: