Job Description:

Role 3: Sterling OMS Technical Lead

Experience: 7–10 years

Job Title: IBM Sterling OMS Technical Lead

Job Summary

We are looking for a Sterling OMS Technical Lead to lead development teams, define technical solutions, oversee integrations, and ensure the successful delivery of Sterling OMS implementations. The candidate should have strong hands-on expertise in Sterling OMS and proven experience leading developers through complex commerce implementations.

Key Responsibilities

Technical Leadership

·       Lead a team of Sterling OMS developers and provide technical guidance throughout the development lifecycle.

·       Translate functional requirements into technical designs, development tasks, and implementation plans.

·       Define coding standards, development guidelines, reusable components, and technical best practices.

·       Conduct code reviews, design reviews, and technical walkthroughs.

·       Identify technical risks, dependencies, and implementation challenges.

OMS Solution Development

·       Lead the design and implementation of Sterling OMS customizations, APIs, services, agents, user exits, and integrations.

·       Oversee order orchestration, sourcing, scheduling, inventory management, order release, shipment, and fulfillment processes.

·       Ensure appropriate use of Sterling OMS out-of-the-box capabilities and minimize unnecessary customizations.

·       Review complex Java, XML, XSLT, SQL, and integration implementations.

·       Guide developers in performance optimization and troubleshooting.

Integration and Architecture

·       Lead OMS integrations with eCommerce platforms, ERP, WMS, payment gateways, tax engines, fraud platforms, and carrier systems.

·       Define integration patterns using REST/SOAP APIs, messaging, and asynchronous processing.

·       Coordinate with middleware teams working on MuleSoft, IBM App Connect, IBM MQ, or Kafka.

·       Ensure reliable error handling, retry mechanisms, idempotency, and reconciliation.

Delivery and Production Support

·       Estimate development effort and support sprint planning and resource allocation.

·       Track technical progress, resolve blockers, and ensure delivery commitments are met.

·       Coordinate SIT, UAT, defect resolution, and production deployments.

·       Lead root-cause analysis for critical production incidents.

·       Work with business stakeholders, QA teams, architects, and project managers.

Required Technical Skills

·       7–10 years of experience in IBM Sterling OMS, with substantial hands-on development experience.

·       Strong knowledge of Sterling OMS architecture and order lifecycle.

·       Expertise in Java, XML, XSLT, JSON, SQL, APIs, services, agents, and user exits.

·       Experience with Sterling configuration, pipelines, transactions, sourcing, scheduling, and fulfillment.

·       Strong understanding of enterprise integrations and distributed systems.

·       Experience with performance tuning, production troubleshooting, and release management.

·       Demonstrated experience leading developers and reviewing technical solutions.

·       Strong communication, estimation, problem-solving, and stakeholder management skills.

Preferred Skills

·       Sterling OMS 10.x and OMOC 2.0 experience.

·       Cloud deployment experience on IBM Cloud, AWS, or Azure.

·       Experience with MuleSoft, API management, Kafka, or IBM MQ.

·       Experience with high-volume commerce implementations and OMS modernization.

·       Exposure to DevOps, CI/CD, monitoring, and automated testing.

Expected Deliverables

·       High-quality technical designs and implementation plans.

·       Reusable, maintainable OMS customizations and integrations.

·       Code reviews and technical sign-offs.

·       Development estimates and sprint delivery plans.

·       Technical documentation and production support runbooks.

·       Mentoring and capability development for the OMS team.

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