Job Description:

Business Overview

Business Overview
Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures
https://global.rakuten.com/corp/careers/services/

Department Overview

The Employee Relations Section, Wellness Group, is an organization dedicated to promoting the physical and mental wellness of Rakuten Group employees and optimizing their performance, thereby contributing to the company's sustainable growth, all based on Rakuten Group's HR strategy.

Specifically, we aim to enhance employee vitality and improve overall organizational productivity through the planning and operation of wellness and health promotion seminars and events, as well as the execution and analysis of various internal surveys. We formulate and execute strategic measures based on insights gained from a data-driven approach, and collaborate with diverse stakeholders, including PR, General Affairs, and various business divisions, to contribute to the sustainable growth of Rakuten Group.

Position:

Why We Hire

Due to changes in social conditions and the deepening diversity of our workforce, the planning and execution of employee wellness initiatives require an increasingly sophisticated and specialized approach.
Under these circumstances, we are seeking an individual who possesses the leadership to drive data-driven strategic planning, foster new initiatives through creative thinking unconstrained by conventional ideas, and lead collaboration with diverse internal and external stakeholders, thereby contributing to the sustained growth of Rakuten Group.

Wellness Group drives initiatives from data-driven strategic planning to the creative conception and execution of measures unconstrained by conventional ideas, all in an end-to-end manner. We are a highly influential group that directly contributes to the overall performance improvement and sustainable growth of the vast Rakuten Group organization.

Position Details

As a Group Manager, you will be responsible for the overall operation and management of the Wellness Group, and the following duties:

Primary Responsibilities

As a Team Leader, you will be responsible for the overall operation and management of the Wellness Group, and the following duties:

Primary Responsibilities
1. Formulation and Execution of Wellness Promotion Strategies based on Rakuten Group's Management and HR Strategies
- Development of annual plans, KPI setting, budget management, effect measurement, and improvement plans.

2. Planning, Implementation, and Analysis of Internal Surveys
- Designing and implementing regular surveys concerning employee wellness and health status.
- Statistical analysis and trend identification of survey data.
- Identifying issues and formulating action plans based on survey results.

3. Planning and Operation of Seminars and Events
- Planning and operating seminars for employees.
- Developing and implementing health promotion events (e.g., exercise programs, mental health care).

4. Strengthening PR Activities for Wellness Promotion
- Internal PR: Proactive information dissemination and promotion through internal wellness portal-site
- External PR: Disseminating initiatives related to wellness promotion and strengthening corporate branding using various media, SNS, etc.

5. Team Management
- Managing team members' tasks　and fostering their development.
- Optimizing task allocation and resource management within the team.

Work Environment

Number of Members:
- Employee Relations Section: Approximately 60 members、Wellness Team: Approximately 2-3 members
- Age Range: Primarily in their 30s

Mandatory Qualifications:

- TOEIC score of 800 or higher, or equivalent English proficiency.
- 5 years+ experience in HR, labor relations, health management, or wellness promotion.
- Fundamental knowledge and practical experience in Health and Productivity Management and wellness.
- Practical experience in research and data analysis:
Skills in survey design, statistical analysis, and reporting.
Ability to visualize data using tools such as Excel and PowerPoint.
- Project management experience:
Experience in leading projects involving multiple stakeholders.
- Management experience:
Experience in team management or as a project leader.
- Operational capability and creative thinking:
Ability to generate new initiatives and solutions unconstrained by conventional frameworks.
Practical execution skills to smoothly advance projects from planning to implementation.

Desired Qualifications:

- Experience in organizational development consulting for corporations.
- Experience in operating employee survey tools.
- Extensive experience in event planning and operation.
- Experience in planning and executing health promotion and wellness initiatives within large organizations (1,000+ employees).

Other Information:

Additional information on Location

Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

Over TOEIC 800 level or certification of the same level (University degree in an English-speaking country).

Proof of qualification is required by the time of the job offer notification.
If you do not have a score or certificate, we will arrange for you to take our company-administered TOEIC IP test during the selection process.

Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/

- Employee Conditions: https://global.rakuten.com/corp/careers/information/
- Culture: https://global.rakuten.com/corp/careers/culture/
- Wellness: https://global.rakuten.com/corp/sustainability/wellness