Job Description:

Job Summary: The Team Coach - Coaching & Transformation for India supports the scaling and sustained adoption of BTOM-aligned ways of working and promotes consistent, high-quality coaching practices across assigned product teams and value streams

Job Description: 

• Coach product teams on agile practices to drive delivery discipline and predictability. Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity.
• Apply coaching methodologies to support cross-functional product teams in improving collaboration, enhancing delivery cadence, and achieving outcomes aligned with product goals.
• Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment, and dependency management.
• Coordinate with other teams to manage cross-team dependencies and maintain alignment. Escalate blockers to senior coaches or leadership as needed to ensure timely resolution.
• Support teams in improving performance through ongoing inspection of team practices and adoption of new approaches.
• Work with teams to define and develop objectives and key results (OKRs) aligned with enterprise and value stream priorities; assist in tracking progress through performance dashboards.
• Guide teams to leverage flow and outcome metrics effectively to inform improvement; support development of targeted coaching plans to enhance team performance and maturity.
• Contribute as a member of the Center of Excellence by adopting standards, sharing learnings, and supporting continuous evolution of the operating model.
• Partner with Product Owners to build and maintain a strong backlog aligned with product strategy and priorities.
• Collaborate with stakeholders to support team needs and maintain alignment with product goals.
• Reinforce team understanding of how their work contributes to product and value stream OKRs.

Must have:  

• 7–9 years of experience in roles such as Scrum Master or Agile Coach, working with agile teams in a scaled environment.
• Good knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in agile delivery practices and ability to reinforce strong team habits.
• Ability to coach teams using supportive and adaptive techniques to drive continuous improvement.
• Experience with agile tooling (e.g., Jira, SPM) and applying best practices for team-level adoption.
• Exposure to OKR development and outcome-based performance tracking.
• Solid understanding of software development lifecycle and technology delivery.
• Familiarity with product platform constructs preferred.
• Working knowledge of engineering practices such as test automation, CI/CD, and DevOps.
• Good facilitation, communication, and interpersonal skills.
• Ability to maintain alignment and transparency across teams and stakeholders.

Good to have skills:

• Developing enterprise mindset beyond team-level execution
• Ownership and accountability for team-level outcomes
• Inclination towards action, experimentation, and continuous improvement

Location:

This position can be based in any of the following locations:

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday