Department

Department of Labor And Training

Division

Administrative Use Only

Salary

$54,686.00 - $61,176.00

Job Profile

JC-02684401-50 - Tax Specialist I (DLT) (RIESA LOCAL 401 DLT)

Scheduled Work Days & Work Hours

Monday - Friday; 8:30 AM - 4:00 PM.

Position is within the DLT/Employer Tax Unit.

Standard 35.0 hours.

Job Requisition Number

JR104215 TAX SPECIALIST I (DLT) (Open)

Pay Grade

C00320 A

Classification

Tax Specialist I (DLT)

Class Definition

GENERAL STATEMENT OF DUTIES: Within the Department of Labor and Training (DLT), to perform a variety of support functions including but not limited to; processing registration and termination forms, processing contribution returns (TX-17), processing wage records, posting payments, and processing benefit charge credits; to interact with taxpayers on routine matters not requiring in-depth analysis, including resolution of common inquiries on tax returns, bills, payments, and notices; and to do related work as required.

SUPERVISION RECEIVED: Works under immediate supervision; work is reviewed in process and upon completion to ensure conformance with instructions, procedures, and methods.

SUPERVISION EXERCISED: Usually none but may assist with orientation.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

• Within the Department of Labor and Training (DLT), to perform a variety of support functions including but not limited to; processing registration and termination forms, processing contribution returns (TX-17), processing wage records, posting payments, and processing benefit charge credits; to interact with taxpayers on routine matters not requiring in-depth analysis, including resolution of common inquiries on tax returns, bills, payments, and notices; and to do related work as required.
• To perform a variety of para-professional support duties associated with provisions of the Employment Security, Temporary Disability Insurance, Job Training Partnership Acts, and related unemployment acts.
• To provide routine information and assistance regarding Unemployment Insurance, Temporary Disability Insurance and Job Development Fund taxes in person, by telephone, or by correspondence to taxpayers and/or their representatives; to handle telephone and in-person requests for general information from the public and other state agencies.
• To assist with the review and resolve inquiries on various employer forms including but not limited to; registration, termination, TDI refund, notice of benefits charged, tax rate notice.
• To review employer registration forms, termination forms, and TDI refund applications for accuracy.
• To process contribution returns as well as employer wage records.
• To process payments and make amendments or adjustments.
• To document complaints and help resolve taxpayer problems within the section.
• To process field audit adjustments.
• To update interest figures on liabilities.
• To perform various duties related to tax operation using databases, spreadsheets, and word processing software.
• To coordinate with employer representatives (payroll companies) to ensure efficient tax processing by routinely exchanging information related to new accounts, limiting applied for accounts.
• To summarize data and interpret computer records and transactions to taxpayers and/or their representatives; to assist in the maintenance of appropriate agency files and data (paper or computerized).
• To perform basic scanning functions including indexing of documents.
• To assist in the orientation of staff.
• To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGE, SKILLS AND CAPACITIES: A working knowledge of the forms, processes and transactions related to the Employer Tax Section; a working knowledge of collection processes and payment methods; the ability to resolve routine taxpayer problems and inquiries; the ability to utilize computer software and databases in completing tax transactions and interpreting data; working knowledge of Windows Operating Systems, usage of a personal computer (PC) and standard desktop office tools; the ability to provide clear and accurate information to taxpayers, agencies, employers and other interested parties; the ability to interact with the public and co-workers in a professional, tactful and courteous manner; the ability to follow verbal and written instructions and to review and complete tax-related forms and documents; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Possession of an associate degree, including or supplemented by courses in business, finance, or accounting. and

Experience: Employment in a capacity responsible for conducting interviews of a fact-finding or investigatory nature or employment involving the review of tax forms for accuracy and some customer service with the public.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Supplemental Information

GENERAL STATEMENT OF DUTIES: Within the Department of Labor and Training (DLT), to perform a variety of support functions including but not limited to; processing registration and termination forms, processing contribution returns (TX-17), processing wage records, posting payments, and processing benefit charge credits; to interact with taxpayers on routine matters not requiring in-depth analysis, including resolution of common inquiries on tax returns, bills, payments, and notices; and to do related work as required. SUPERVISION RECEIVED: Works under immediate supervision; work is reviewed in process and upon completion to ensure conformance with instructions, procedures, and methods. SUPERVISION EXERCISED: Usually none but may assist with orientation.

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
 

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.