Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Ready to take your career global?

• Make your mark at one of the leading payments companies. We are looking for  a Tax Invoicing ManagerI  join our constantly evolving sales team and help shape the future of global commerce.

• Leads the Tax invoicing team that is part of the Operations function for Mexico, ensuring the accurate and timely generation, validation, and delivery of customer invoices while maintaining compliance with internal controls, contractual requirements, and local fiscal regulations.

• Responsible for supervising billing analysts, overseeing day-to-day billing operations, managing escalations, and driving process improvements across billing, reconciliation, and reporting activities. Acts as a key liaison between Billing, Sales, Operations, Technology, Tax, Finance, and Customer Support teams to ensure efficient resolution of billing issues and continuous enhancement of operational processes.

• Supports business growth by implementing controls, identifying automation opportunities, improving data quality, and leveraging analytical tools to optimize billing accuracy, reduce operational and regulatory risk, and enhance the customer experience.

• Manages the preparation, recording, verification, analysis and reporting of accounts receivable transactions, and posts client payments on a timely basis. Maintains and reconciles accounts receivable ledger accounts, financial statements and reports. Develops, directs, plans and evaluates accounts receivable policies and procedures, and ensures external and internal controls and policies are followed. Produces reports of accounts that are in arrears and analyses of bad debt, and prepares analyses and reconciliations of bill runs to detect fraud. May also direct the setup and testing of client accounts/invoices in the billing system; advise on the development of solutions to billing problems and recommend modifications.

Your Responsibilities

• Manages the day-to-day billing process. Ensures new team members have adequate training for financial system and overall billing process. Supports individuals, teams, and work initiatives associated with client billing. Prepares, records, analyzes, and reports billing transactions on a timely basis. Works to deliver quality customer service by understanding the client's contract and ensuring invoice accuracy. Performs variance analysis of billing records to ensure completeness. Reconciles billing data records. Assists with reconciliation of general ledger accounts.

• Participates in contract pricing review process. Reviews pricing and pricing rules to support contractual and financial reporting requirements as stated by contracts and within financial system setup functions. Collaborates with Account Management, Sales, Product Management and other business partners in support of the client billing process. Schedules first invoice review meetings and provides data to complete invoice review process. Develops, implements and maintains Account Manager training for invoice validation.

• Oversees the administration of the billing issue resolution process. Monitors billing adjustments caused by billing errors and determines root cause; implements preventative measures as needed. Schedules issues calls to review/discuss issues and ensures Service Manager tickets are appropriately raised and resolved. Looks for trends and makes recommendations for assigning tickets. Assists staff with questions and provides guidance with issue resolution. Advises on the development of solutions to billing issues and recommends modifications for improvements.

• Assists in preparing recommendations for policies, procedures and controls. Ensures internal and external controls and policies are followed. Assists with implementation of process improvements and system upgrades. Creates and maintains orderly documentation for validation and audit purposes. Assists with audit reviews, questions, and provides documentation as needed.

• Not an exhaustive list; other duties as assigned

• Manages the preparation, recording, verification, analysis and reporting of accounts receivable transactions, and posts client payments on a timely basis. Maintains and reconciles accounts receivable ledger accounts, financial statements and reports. Develops, directs, plans and evaluates accounts receivable policies and procedures, and ensures external and internal controls and policies are followed. Produces reports of accounts that are in arrears and analyses of bad debt, and prepares analyses and reconciliations of bill runs to detect fraud.  May also direct the setup and testing of client accounts/invoices in the billing system; advise on the development of solutions to billing problems and recommend modifications.

What will you bring ?

• Bachelor's degree in accounting, business administration, or a related field

• Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.

• Typically a minimum of 6 years

• Related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.

• Bilingual

Preferred Qualifications

• Accountability: Analytical thinking to generate actionable recommendations for the sales force.
  Excellence: Ensuring the integrity and consistency of information.
  Passion: Striving to standardize data and definitions across departments.

About the Team

Our inclusive and global teams succeed together every day. We are proud to have the brightest minds in the industry, from whom you can learn as you develop your career. The people, the energy, the connections: it's unparalleled. Join a constantly evolving company and access dynamic opportunities that transcend borders.

What defines a Globalpayer?

Globalpayers think like a customer, act like an owner, and win as a team. We're curious and innovative, always looking for better ways to make an impact. We empower each other to make decisions, and our passion drives excellence in everything we do.

Does this sound like you? Then you're a Globalpayer. Apply now to take your career to the global level.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].